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Title General Manager Customer Service
Target Location US-MA-Uxbridge
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Candidate's Name
General Manager and SupervisorWhitinsville, MA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMy goal is to grow within an atmosphere where morals, intelligence, and commitment are valued. I am a go-getter and also a leader. I will strive to be an asset for you and my co-workers as well. Work ExperienceWarehouse OperatorMedline Industries-Uxbridge, MADecember 2023 to PresentPicker packer. Loading trucks and wrapping pallets. Made sure every order was correct and labeled properly.Warehouse Lead/SupervisorCapstone Logistics, LLC-Westborough, MADecember 2022 to November 2023Trained incoming employees on the pallet jack (walkie), sit down forklift, and the safety expectations of our facility.Set tye work from most important to least important every night of work. Unloaded trucks, recieved product, and placed in correct product shelving. Did all paperwork upon arrivap and end of shift.Used an rf scanner/telzon.Bartender/ServerMac and Walts-Norton, MASeptember 2022 to November 2022I bartend and serve. I help customers with their orders. Use the pos system correctly. Handle cash and food in accordance with all rules and regulations. BartenderPawtucket patriot-Pawtucket, RIOctober 2021 to September 2022Served customers in a timely manner. Created craft cocktails. Served food when needed. Created a fun atmosphere for all to enjoy. Handled cash, keno, and all transactions perfectly and efficiently. Sales, Moved to General ManagerAshley Homestore FurnitureNovember 2018 to December 2020in under 90 days Managed store to a growth of 30% YOY Assisted with buying of products based on the demographic for this particular location Managed a staff of ten people Kept inventory fresh and up to date with changing vignettes/accessories/rugs Trained staff on how to properly "upsell" and getting bigger average tickets Owner/OperatorEmjay's AuctionsJune 2017 to September 2018 Bought and sold antiques and collectibles Acquired specific items clients were looking Managed money and bookkeeping Kept inventory current with on trend stylesSalesPilgrim Furniture CityNovember 2015 to March 2017Maintained great customer service throughout their shopping trip. Get people the furniture and accents that they will cherish for a long time. Special order many items with fabric/leather samples. Placed orders through our computer system without making errors. One of the top performers right from the beginning. Substitute TeacherWorcester Public Schools2012 to 2014Keep the students on task and engaged with the material at hand. Make sure all work is completed in a timely manner. Make sure the classroom stays functional in the absence of the original teacher. Banquet ServerThe Oliver Wight Tavern at Old Sturbridge Village2012 to 2012PHONE NUMBER AVAILABLE Provided great customer service for events like Weddings, and Banquets. Set up and take down of different rooms and cleaned the areas before and after the events. I left due to pregnancy and the inability to carry the 50lb trays around. WaitressAstronaut Pizza House-Ware, MA2011 to 2012PHONE NUMBER AVAILABLE I am in control of the front of the restaurant by myself, all 12 tables plus the phone orders and takeout orders. I take orders and serve the customers promptly and give excellent customer service. WaitressSnow's Restaurant-Ware, MA2011 to 2012PHONE NUMBER AVAILABLE I was the jack of all trades there, I worked in the kitchen, bartended, and also worked as a waitress. I was able to provide excellent customer service in a variety of ways and excelled in all of them. I left to get more hours and better pay at another restaurant but I am eligible for rehire at any time. SecretaryFred Fijal Trash Removal-Gilbertville, MA2008 to 2011PHONE NUMBER AVAILABLE I was in charge of all accounts, making sure bills were paid and accounts were up to date in all manners. Answered phone calls and helped troubleshoot problems to make sure customers were satisfied with the service they were paying for. Helped around the office in any way I could, this helped give me great organizational skills. I was a valued asset to the company and would be eligible to be hired again in the future, if I wanted to return.Further positions furnished upon request.EducationGeography, Natural Science, and Secondary Education Worcester State University2013 to 2016Associate's Degree in Liberal Arts in Liberal Arts Quinnsigamond Community College2010Skills Moving Dispatch Intelligence Experience Banquet Experience Phone Etiquette Bartending Upselling GIS Store Management Experience Management Serving Experience Military Experience Merchandising Team development Management Production management Leadership Sales Upselling Customer service POS Pricing Negotiation Presentation skills Store management Cash handling Bartending Sourcing Cash register Analysis skills Merchandising Industrial equipment Forklift ERP systems Warehouse management Teaching Intelligence experience GIS Warehouse management system HR sourcing Serving Purchasing Human resources Recruiting Bookkeeping Food handling Procurement Manufacturing Retail sales B2B sales Salesforce Communication skills Logistics Supply chain management E-commerce Oracle EBS Oracle Sage Production planning Computer literacy Computer skills Microsoft Excel Mentoring Supply chain Mechanical knowledge Quick service & fast food restaurant CafCertifications and LicensesFood Handler CertificationAuctioneerOctober 2021 to PresentForklift CertificationDecember 2022 to PresentPallet Jack CertificationDecember 2022 to PresentI have been working with pallet jacks single and double for over 8 years. I am a certified trainer on them as well as the forklift and scissor loft.Driver's License

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