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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Denver Heights CircleDenver, NC Street Address
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEProfessional SummaryCultivates a progressively productive work environment which promotes collaboration and teamwork where ideas are openly shared in the best interest of the individuals, families and communities served to develop a healthier way of living. WORK EXPERIENCECustomer Service Representative 09/2021 to 04/2024 TTEC, Concord, NC Provided inbound and outbound full lifecycle customer service to resolve any issue and provided follow-up on a concern. Consulted with customer health-related services and products. Maintained customer accounts and information. Responded to customer inquiries with compassion, active listening, and supported the best solution in an efficient manner. Resolved customer technical issues with patience and understanding. Identified additional needs and educated customers to become independent. General Laborer 07/2019 to 03/2020Tyson Foods, Inc., Temperanceville, VA Removed variety packs of prepackaged raw chicken from conveyer belt. Weighed packages on scale, affixed accurate label on packages and placed packages in designated cardboard boxes. Placed boxes on another conveyer belt to be shipped to authorized buyer. Medical Transport Driver 02/2019 to 07/2019Tyler and Kellam Medical Transportation, Belle Haven, VA Checked preventive maintenance services and operated company vehicles to transport. Delivered customers to required destination in a timely manner Remained conscious of safety sensitive transportation services; Provided prompt and courteous service, and maintained professional appearance Familiar with procedures for handling all aspects of customer questions, complaints and disputes, Loaded and unloaded safely Reported any incident that jeopardize ability to physically and legally operate vehicle. Traveled 125 miles or more per workday and documented mileage and time of travel. Property Manager 04/2017 to 11/2017Peter Cartwright Manor, Exmore, VA Performed tenant screenings for 43 occupants for advertised units, Acted as a mediator between tenants and property owner, and collected checks and money orders for rent, Handled late payments in a timely manner; Maintained property cleanliness and repairs, addressed tenants concerns, and enforced rules of occupancy. Conducted preventive maintenance services on all units. Mentored and managed a cohesive property management team and generated operating schedule. Candidate's Name
Human Services Aide 04/1999 to 04/2017Northampton County Department of Social Services, Eastville, VA Provided social, psychological, rehabilitation and emotional support to help clients find benefits and community services. Developed and implemented Foster Parent Recruitment; Trained Pre and In-Service Specialized/Therapeutic Foster/Adoptive Parents to manage at-risk youth behaviors. Trained prospective Foster/Adoptive Parents in Trauma/Separation/Attachment Disorder/Disability. Documented communication with each interaction, conducted local and interstate home studies. Attended local, regional, state conferences and workshops, and participated in Administrative Panel Review Meetings. Created in-house and community newsletters, coordinated all Foster/Adoptive Parents Appreciation events for agency, Transported at-risk youth to behavioral health facilities and conducted one-on-one trainings with Foster/Adoptive Parents to assist with family engagement. Answered multi-telephone lines, greeted and calmed clients with an irate disposition, Coordinated Toys for Tots Program with the local Marine Corps unit and notarized legal documents. SKILLS Identify with and understand an individuals point of view, Observant of verbal and non-verbal communication. Organizational, critical thinking, active listening, self-care, cultural competence, patience, professional, analytical, recruitment, and advocacyEDUCATIONNorthampton High School, Diploma, Eastville, Virginia |
