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Street Address Norman RoadStafford, VA Street Address -2802(C) PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVESeeking an administrative position as a highly qualified motivated and experienced health care and business professional with exceptional interpersonal/communication skills. The Healthcare/medical industry will allow me to utilize my skills as well as my education to provide quality healthcare in an administrative environment.EDUCATIONA.A.S. in Medical Insurance Billing & Coding, June 2017Stratford University, Woodbridge, VAB.S. Healthcare Administration, March 2020Stratford University, Woodbridge, VACourse Certificate COVID-19 Contact Tracing, Completed December 10, 2020Johns Hopkins University, OnlineM.B.A. Business Administration, with a concentration in Human Resources,Anticipated Completion Date October 2022Stratford University, Woodbridge, VAPROFESSIONAL QUALIFICATIONSIntegrate contemporary business theories, concepts and techniques into an organization.Analyze problems through critical, creative, systematic and ethical thinking to make value-based business decisions.Assess types of complexities, risk, and competitive advantages as it relates to the business environment.Differentiate the role of professionals within healthcare organizations.Analyze the infrastructure of healthcare delivery system.Apply principles and procedures of business management, finance, and marketing to the healthcare industry.Evaluate data, printed materials, personal communication, observation, and electronic resources related to healthcare delivery.Strong customer service skills, articulate and persuasive in written and verbal communication.Proficient in general office duties, Microsoft Office, basic business techniques and electronic patient records.Sound knowledge of medical terminology, office practices and procedures, policy and legal and ethical issues.Knowledge of HIPAA rules regulations of medical records and the release of information.Knowledge of Med iSOFT.Communication Skills excellent written and verbal communication skillsPersonnel Development: participated in the Health science advisory annual board meetingI.Strong LeaderII.Independent ThinkerIII.Team PlayerEXPERIENCEECPI University, Manassas, VAStudent Records Coordinator 10/2022 PresentEnsuring all official Student records and imaged, official proof of graduation (POG), postsecondary transcripts, and official university documents as required per university policy.Providing official and unofficial student transcripts within the timelines established by the University Registrars office and as requested by the student.Accurately inputting student information in the Universitys CampusNexus student data management system.Ordering books, e-books, apparel, and traditional bookstore supplies, performing routine inventory audits.Coordinating the campus transfer of credits process. Responsible for receiving official post-secondary transcripts, routing to the appropriate Academic Officials, and posting transfer credits awarded in the official academic record in a timely manner.Receiving student tuition payment process to include institutional and third-party loan programs and various tuition assistance programs. Providing billing for all tuition reimbursement programs to include employer, Vocational Rehabilitation, Military Tuition Assistance, Workforce investment Act, etc.Conducting exit reviews with graduating students to provide information on student loan exit counseling and discussion of any ECPI University account balances.Upholding student education privacy as stated in the Family Educational Rights and Privacy Act (FERPA) and University policy. Responsible for ensuring all student education record requests adhere to these policies.Meet with Background Investigators and provide them with a copy of the student record that they are investigating and answering any questions they may have.Stratford University, Woodbridge, VA 06/2022 10/2022Interim Academic Database Manager in Training, CampusProvide Education Verification RequestProvide Unofficial and Official Transcripts requestProcess Parchment RequestUsing Power Campus to access students InformationStratford University, Woodbridge, VA 12/2021 10/2022Administrative Lead, CampusOrganize and prepare meeting minutes, and coordinate appointments and calendarsWelcome and resolve problems, questions, concerns and issues effectivelyCommunicate with customers proactively and cooperativelyParticipate in administrative managementPrepare and revise presentations, reports and other documentsMaintain campus accreditation paperwork, utilizing strong organizational skillOther duties as assigned and need by other departmentsES Healthcare Group, Vaccination Clinic Site, Woodbridge, VA 4/2021- 7/2021Healthcare Clerk / Front Desk ConfirmationCheck-in the public who came to get vaccinated for the COVID-19 VirusData entry of each person into the CDC website by entering their personal information and ask them a series of medical questions.Register each person onto the CDC website for the COVIS-19 VaccinationDirect them to the area where they are to get their vaccination shotStratford University, Woodbridge, VA 3/2017 12/2021Domestic Student Worker, Administrative LeadAnswer the campus phones at the front DeskDirect the caller to the correct party they are trying to reachAssist all visitors to Woodbridge CampusAssist the different academic department on the campus if need beVirginia Heartburn & Hernia Institute, Lorton, VA 3/2017 8/2018ExternshipPatient ChartsData entry of patient info. e Clinical Works SystemMedical coding of CPT and ICD-10 for patients to undergo surgeriesAssist Dr. Gillian, in compiling data for a case study on mirror mesh surgeries that he had performed.Avenue LLC, Woodbridge, VA 10/2016 12/2021Sales Associates / Key HolderOpen and close the store and do other management functions.Check in new shipment and hang it to be placed on the sales floorDo store display of new merchandiseProvide excellent customer serviceHanes Brand Outlet Store, Woodbridge, VA 7/2013 2/2014Sales Associates/ Key HolderOpen and close the store and do other management functionsDo store display of new merchandiseProvide customer serviceVolunteer work: Streetlight Community Ministries, 2010RELEVANT COURSEWORKMedical terminology Diagnosis and procedure codes Diseases of the human bodyMedical finance and insurance Coding clinical procedures I & II Medical office practiceAnatomy and physiology Medical reimbursement systems MIBC externshipIntroduction to business Healthcare Delivery SystemsEpidemiology & health services research Introduction to financial management Medical law and ethicsHealth policy and reform Long term healthcare management |