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Click here or scroll down to respond to this candidate455 FOUNTAIN AVE, BROOKLYN, USA, 11208
EMAIL AVAILABLE PHONE NUMBER AVAILABLECandidate's Name
Experienced Executive Administrative Asst HR Professional PROFESSIONAL SUMMARYExperienced Executive Administrative Assistant and HR Professional with 16+ years of expertise in employee relations, project management, and training & development. Demonstrates a strong ability to optimize HR processes, enhance workforce quality, and ensure compliance with industry standards. Fluent in Spanish and committed to fostering a collaborative and efficient work environment.EMPLOYMENT HISTORYADMINISTRATIVE ASSISTANT/INSTRUCTOR May 2015 - Present Bus Driver R Us/Mayra's Safety Training Brooklyn, NY Ensure compliance, saving clients thousands in fines; conduct background checks and customer service. Train and certify hundreds in state-required courses; manage NYS DMV abstracts and document preparation. Maintain databases and handle QuickBooks accounts receivable/payable, ensuring accurate financial records. Deliver exceptional customer service and ensure accurate preparation of NYS DMV abstracts, enhancing operational efficiency.Facilitate training and certification courses, including CPR/First Aid, certifying hundreds of drivers and attendants to maintain high safety standards.Maintain detailed databases and manage QuickBooks accounts receivable/payable, ensuring seamless financial operations. Prepare essential documents/forms and diligently maintain databases, contributing to organized and efficient administrative processes.Streamline documentation processes, leading to improved accuracy and compliance in NYS DMV abstracts and financial records.Coordinate with team members to deliver state-required training, successfully certifying hundreds of drivers and attendants. Certified hundreds in state-required courses, improving safety standards and managing NYS DMV abstracts for accurate document preparation.Maintained precise financial records by managing QuickBooks accounts receivable/payable, ensuring seamless financial operations.Coordinated with team to deliver state-required training, successfully certifying hundreds of drivers and attendants, enhancing operational efficiency.Streamlined documentation processes, resulting in improved accuracy and compliance in NYS DMV abstracts and financial records.Implemented compliance measures, saving clients substantial fines; conducted background checks, enhancing client trust. Coordinated state-required training, certifying hundreds of drivers/attendants, boosting overall safety standards. SENIOR HUMAN RESOURCES ON-BOARDING SPECIALIST/. CPR-FIRST AID INSTRUCTORFeb 2015 - Nov 2021Total Transportation Brooklyn, NYQUALITY ASSURANCE OFFICER/EXECUTIVE ASSISTANT/HUMAN RESOURCES ASSISTANTJul 2009 - Feb 2015PREMIER PARATRANSIT Brooklyn, NYManage NYS 19A compliance, ensuring accurate documentation and reducing potential risks. Develop and maintain precise database spreadsheets for data retention. Recruit and screen applicants, increasing staff levels for DOE & IATS. Establish manual and digital filing systems for efficient record-keeping. Handle insurance claims and conduct thorough background checks, mitigating risks. Implemented advanced recruitment strategies, enhancing workforce quality and filling critical roles swiftly. Facilitated team-building initiatives, fostering a collaborative environment and boosting employee morale and retention. Optimized onboarding workflows, reducing new hire integration time and improving overall productivity. Developed and executed unique training programs, ensuring staff readiness and compliance with industry standards. Conducted meticulous audits of HR processes, identifying and rectifying discrepancies to ensure regulatory compliance. Led HR process audits to ensure compliance, identifying and resolving discrepancies promptly. Enhanced team cohesion by organizing team-building activities, which boosted morale and improved retention rates. Innovated recruitment strategies, significantly improving workforce quality and filling critical roles swiftly. Conducted thorough background checks and managed insurance claims, effectively mitigating organizational risks. Developed unique training programs to ensure staff readiness and compliance with industry standards, enhancing overall productivity.Streamlined HR processes, fostering team collaboration and improving onboarding efficiency. Implemented advanced retention strategies, significantly boosting employee morale and reducing turnover rates. Streamlined NYS 19A procedures, ensuring compliance and preventing local and federal fines. Developed and maintained databases for invoicing and data retention, enhancing operational efficiency. Recruited and screened applicants, increasing staff for DOE & IATS and processing applications efficiently. Created and implemented filing systems, ensuring legal compliance with federal and state laws. Investigated insurance claims thoroughly, preventing unnecessary financial losses for the company. Developed and maintained database spreadsheets for invoicing and data retention, optimizing operational efficiency. Led recruitment efforts, increasing staff for DOE & IATS by interviewing, screening, and processing applications, enhancing team capacity.Created and implemented a dual filing system, ensuring legal compliance with federal and state laws, safeguarding company operations.Investigated insurance claims thoroughly, preventing unnecessary financial losses and saving the company significant amounts.Evaluated and optimized NYS 19A procedures for compliance, averting significant local and federal fines. Designed advanced databases for invoicing and data retention, boosting operational efficiency. Analyzed and optimized operational workflows, reducing inefficiencies and enhancing compliance with regulatory standards. Implemented advanced data tracking systems, improving data accuracy and operational transparency. Coordinated cross-departmental recruitment strategies, increasing workforce capacity and improving team dynamics. Led initiatives to streamline administrative processes, achieving measurable improvements in time management and resource allocation.Conducted meticulous audits of insurance claims, identifying discrepancies and preventing financial losses. Analyzed recruitment metrics, optimizing hiring processes and improving applicant quality, resulting in a more skilled workforce.DISPATCHER/ ADMIN ASST Sep 2008 - Jul 2009S&M Transportation Jamaica, NYEDUCATIONBACHELOR OF SCIENCE IN LEGAL STUDIES Sep 1997John Jay College New York, NYSKILLSHuman Resource (Expert), ATS (Experienced), SAP (Experienced), Recruitment (Experienced), Management (Experienced), Employee relations (Expert), Employee Orientation (Experienced), HRIS, Project management, Employment & labor law (Experienced), Workers Compensation (Experienced), Benefits (Experienced), Training & development (Experienced), Payroll (Experienced), Bookkeeping (Experienced), Computer skills (Experienced), Presentation skills (Experienced), Executive administrative support (Expert), Calendar management (Experienced), Compliance management (Expert), Spanish (Beginner), Paylocity (Experienced), Communication (Experienced), Analytical Thinking (Skillful), Negotiation (Experienced), Problem Solving (Experienced), Adaptability (Experienced), Database Management (Experienced), Audit Processes (Experienced), Compliance Training (Experienced), Insurance Claims (Experienced), Quality Assurance (Experienced), Conflict Management (Experienced), Employee Engagement (Experienced), Digital Filing, Customer Relations (Experienced), Data Entry (Expert), Documentation Skills (Experienced), Organizational Skills (Experienced), Change Implementation (Experienced), Public Speaking (Experienced).ADDITIONAL INFORMATIONAWARDSCypress Hill Community Service AwardOutstanding Community ServiceFebruary 2020CERTIFICATIONS AND LICENSESCPR/First Aid InstructorMay 2015 to July 2026Processed weekly payroll for 20 drivers, ensuring accuracy and timeliness. Coordinated dispatch for timely veteran hospital transport across the Tri-state area. Managed HR tasks, including application processing and driver compliance checks. Delivered exceptional customer service, addressing inquiries and resolving issues promptly. Handled 19A paperwork and typed memorandums efficiently. Ensured accurate weekly payroll processing for 20 drivers, enhancing efficiency and reducing errors in payment. Coordinated timely pick-ups and drop-offs for Veteran drivers across the Tri-state area, ensuring reliable transportation services.Drafted and typed memorandums, maintaining clear and precise communication within the organization. Processed application paperwork and reviewed driver abstracts and DOT medicals, ensuring compliance with legal standards. Provided excellent customer service, addressing inquiries and resolving issues to enhance client satisfaction. Streamlined dispatch operations, resulting in improved timeliness and reliability for veteran hospital transport services. Implemented streamlined payroll processes, significantly reducing errors and ensuring timely payments for 20 drivers. Orchestrated efficient dispatch operations, enhancing the reliability and punctuality of veteran hospital transport services. Facilitated HR tasks, including application processing and compliance checks, fostering a compliant and efficient workforce. Developed new methods for processing 19A paperwork, improving accuracy and efficiency in administrative tasks. Delivered exceptional customer service, resolving issues promptly and enhancing overall client satisfaction. Implemented effective payroll system, ensuring timely and accurate payments for 20 drivers, significantly reducing errors. |
