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Title Front Desk Receptionist
Target Location US-FL-West Palm Beach
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Lake Worth, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEA highly motivated and resourceful assistant with proficiency in both oral and written communications. Being a determined individual, I am always looking for ways to accomplish something new. I am a disciplined individual and an extremely fast learner. A strategic thinker who consistently strives to make significant contributions andmultitasks regularly to complete competing deliverables in a deadline-driven environment. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceLead Front Desk ReceptionistMyCare Medical Group-West Palm Beach, FLJanuary 2023 to September 2024 Phones efficiently answered and with proper etiquette. Phone calls directed to proper area. Conversations documented in patients medical records. Updates patient information in computer. Schedules new patients, verifies insurance, fills out proper forms to set up new patient file and prepares file labels. Medical insurance verified for all appointments (at least one day prior to service) and walk-in patients. Super bill prepared when patient arrives for appointment. Reviews physician notes with Super bill to ensure everything is indicated. Collects insurance information and updates personal data in patients file. Collects and post fees in computer system and manual payment list, prepares and balances daily financial registers and submits all forms and fees to the financial department. Maintains and report statistics as required. (e.g. Office visit recap, insurance tracking) Forms and office supplies required for front desk activities are maintained. Monitors patient wait time and ensure physician on time schedule. Prioritize appointment versus walk- in. Assists in pulling chart for walk-in patients. Provides patients the proper documentation for quick referrals using preferred network. Ensures patients leaves with all necessary forms and paperwork. (eg receipt of visit, lab requisition, prescription(if not e-prescribed), etc.) Schedules office visits, follow up appointments after patient see their physician, appointments for studies, calls and confirms the next days appointments. Follows up on missed appointments and may explain need and value of returning for follow up care to the patient. All follow up appointment detailed in the note section of scheduling system. (eg. Lab results) Respects and maintains privacy and dignity of patients to assure client confidentiality at all times. Assures there is always presence at the front desk to check-on or check-out patients. Behavioral Health TechnicianBeach House Center for RecoveryApril 2021 to December 2022 Completion of intakes on new patient admissions, orientation procedures and schedules Document attendance for all groups Recording inventory log of patients personal belongings and valuables Interact appropriately with patients and staff, using deescalating skills when necessary ReceptionistDr. Hao holistic & integrative medicine-Boca Raton, FL August 2021 to February 2022 medical office Verified insurance and copayments Faxed, copied, and scanned documents Entered patient insurance information into the database Checked in patients Documented financial data Billing and collecting Faxed, copied, and scanned documents Took payments Documented financial data and other dataCredentialing SpecialistHealthTrust Workforce SolutionsAugust 2019 to July 2021 Assist all healthcare employees with access within hospitals Verify health documents Expiring cred notification and update Run reports and perform update psv, ssv, compact - monthly (local) Update specialist will send notifications to the candidates, updated documents EducationAssociate's degree in Surgical TechnologySoutheastern College - West Palm Beach, FLApril 2024 to PresentHigh School DiplomaBoyd H. Anderson High School, High School2020Skills Adobe InDesign Insurance Verification Medical Scheduling Supervising Experience Haitian Creole (Languages) Managed Care Basic Knowledge of HTML Medical Billing Medical Office Experience Medical Records Medical receptionist Data collection Medical Terminology (3 years) French Behavioral Health ICD-10 Hospitality Anatomy Knowledge Organizational skills Time managementLanguages Haitian Creole - IntermediateAdditional InformationCommunity or volunteer activities: Feed the homeless Autism awareness programReferences:Available upon request

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