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Title Customer Service Supply Chain
Target Location US-LA-New Orleans
Email Available with paid plan
Phone Available with paid plan
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Jan 2021 Dec 2023Dec Street Address  Aug 2020Jun Street Address  Nov 2021Nov Street Address  Sep 2017Candidate's Name
Professional SummarySkilled team player with strong background in Logistics and Distribution environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.SkillsManagement-Administrative, Scheduleand DatabaseKPI Tracking, SAP, AS400, and OracleInventory Control DispatchingSupply Chain Coordination Quality AssuranceResource Allocation Relationship BuildingCustomer Relations LTLExperienceOperations Assistant ManagerXpress Global Systems, LLC.May schedule driver appointments and assist in driver route assignmentsCommunication with external and internal customer questions and requestsStreamlined operations by implementing efficient inventory management systems.Enhanced team productivity by providing administrative support in scheduling and coordinating meetings.Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.Interface with customers via telephone, e-mail, web, and in person.Administrative Operations SupportReinhartEntered details such as payments, account information and call logs into the computer systemAnalyzed departmental documents for appropriate distribution and filingProduced ad hoc reports and documents for senior team members. Programmer AnalystPDS Tech, Inc. (Contract)Programs the computer by encoding project requirements in computer language, entering coded information into the computerConfirms program operation by conducting tests; modifying program sequence and/or codesKeeps equipment operational by calling for repairs, following manufacturer's instructions and established procedures, evaluating new equipment.Load-Out Coordinator1439 Behrman Ave, New Orleans, LA 70114PHONE NUMBER AVAILABLEEMAIL AVAILABLEDec 2014 Dec 2015Dec 2007 Dec 2012Dec 2025May 2015May 1997Brown's DairyCoordinate daily load planning and partnering with Customer Service, and Warehousing to ensure on time pick-up and deliveryWork with distribution centers, plant operations, schedulers and Supply Planning to optimize customer service, inventory levels and operational manufacturing efficienciesResolve any dispatch or delivery time issues with warehousing and transportation partners.Service Coordinator & Administrative AssistantKelly Services (Contract)Answering all incoming telephone calls, taking thorough messages, providing basic information to callersOperate the switchboard efficiently, with minimum hold time, and handle all situations with callers and customersClosing repair orders, processing customer payments, accounting for daily service receipts and revenues, ensuring customers understand their service work and charges, and supporting the service department as needed.Assistant Receiving ManagerRestaurant DepotCommunicate with buyers, brokers, and vendors to resolve receiving issuesRelieve customer service reps for break and lunchPrepare and ship packages via Fed EX, UPS, DHL, US Postal Service, and other carriersMonitor merchandise and personnel entering and exiting building for security reasonsInput receiving goods into computer using RF gun and print pallet tags and stickers.EducationLogistics ManagementSouthern New Hampshire University Hooksett, NHAssociate of Applied Science : Computer ForensicsITT Technical Institute - St. Rose Saint Rose, LA High School DiplomaO. Perry Walker New Orleans, LA

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