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Click here or scroll down to respond to this candidateKhallawattee DattStreet Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVE: Experienced professional seeking a position in Data Entry accounting/billing to utilize my expertise to further the success and growth of the prospective companySUMMARY OF SKILLS:Efficient, organized, detail-oriented, and with strong accuracy in data entry.Strong written and verbal communication skills; team player and fast learner, good with figures.Performed indexing, coding, billing, calculating, posting, and editing financial data, and expense reports, flexible and reliable.Held position as a Team Leader, showing great efficiency in monitoring and evaluating the urgency of the job at hand.Efficient computer and software experience in Microsoft Office Suite and fast learner in company software.Union Software, access, Adobe applications, outlook, Citrix and Microsoft Teams, Vintage, Kofax, Phoenix, Image Right, Union,Vizio, Vector, and Sales ForceEXPERIENCE:Penda Aiken StaffingCall Center Agent Remote12/2023 - 05/2024Answer high-volume incoming calls using both electronic and paper-based documentation systemsUtilize verbal communication strategies and apply problem-solving skills to elicit information to identify the immediate needs of callers effectively.Accurately gather and verify demographic information using standard computer software and systems.Document all call information accurately and according to approved operating procedures using multiple softwareUnion 1199 SEIU: 08/2023 - 10/2023Financial Operations Assistant Data EntrySupport of the organization's Dues Department database and maintenanceEntering membership applications into the Union SoftwareScanning, editing, indexing, and barcoding new documentsProofreading, updating, and attaching files to update existing documentsEditing errors when appropriateClerical duties as assignedComunilife Inc.Office Coordinator, Brooklyn, New YorkData entry posting into the salesforce computerized system database 03/2023-05/2023Organize bank deposits and petty cash statementsPrepared and reconciled bank deposits and prepared copies for records.Order and maintain inventory of pre-approved office supplies.Greet clients and assisted with rental payments and issues needed at the officeAnswer and make phone calls and schedule appointments.Process rent payments and keep a log of activityOperate a computer to enter, retrieve, review, or modify data; utilizing word processing, and database.Provide guidance, and assistance, to employees on how to apply clerical proceduresChandy Real Estate.Real Estate Office Assistant09/2020 11/2023Received and directed incoming calls to appropriate personnel.Input information into a database for efficient data records for leadsGathered and prepared clients' folders for application processingHandled day-to-day responsibilities with multitasking and researchOrganized, scheduled, and confirmed meetings.I-Fix NYCCustomer Service Associate 03/ 2015 11/2018Advised customers on the status of merchandise ordered and arranged for pickup and delivery.Answered phone calls and provided information regarding the businessProcessed refunds and exchanges in alignment with store policies.Responded to returns and routine order processing support. Prepare a log of incoming and outgoing ordersNovitex Enterprise Solutions/Major Financial CompanyData Entry and Document Processor Customer Service Associate 05/ 2011- 07/2014Indexing, scanning, coding, and editing documentsEffectively processed financial data entry coding from computerized files for different foreign accounts.Securely complied with requirements; contributed to the team effort as needed on time-sensitive information withguidelines, safety, and security procedures for document processingAccurately verified image quality and clarity at a high level of productivity and prepared a spreadsheet of accountsIdentified, classified, and sorted documents by assigning document types within the data entry application andmeticulously prepped documents for scanning, separated documents by type, and organized multiple-page documents.Forrest Solutions 04/2004 - 05/2009Customer Service Associate / Data Entry in the Insurance Industry/Credentialing in Claims DeptArch Insurance GroupResearched and verified information for double quotes and evaluation as time-sensitive accuracy for underwriters.Strong ability to code from computerized files and maintain data privacy on multiple computersVerified, indexed, and processed a large amount of mail including legal documentsto be scanned for the Claims Department daily according to company coding proceduresProcessed inbox mail and e-mail for third parties; prepared a spreadsheet for claims availability.Initiated the malpractice verification process, researched and compiled time-sensitive data for policiesCommunicated with the Underwriting Department for claims history, and verifications, and responded to rush requests.Served as Team Leader and trained backup staff; prepared timesheet.Municipal Credit Union, Brooklyn, New YorkCustomer Service Associate Intern 02/2004-05/2004Assisted representatives with members who opened and closed accounts.Verified information to process applications for members, and assisted the supervisor in balancing vaults and deposits.The Law Firm of John Pokalsky/Attorney-At-Law, New York 02/1999-04/2001Secretary/internPrepared legal documents for attorneys, including letters, depositions, stipulations, and court filings.Meticulously copied and sorted other court-related documents.Answered very busy phones.EDUCATION:York College/CUNY, Queens, New YorkBachelor of Science, Business Administration and Accounting 09/2002 06/2006 |
