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Title General Manager Business Development
Target Location US-NY-Port Washington
Email Available with paid plan
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PROFESSIONAL SUMMARYDynamic and results-oriented General Manager with over a decade of experience in operational leadership, financial management, and customer experience enhancement within the hospitality industry. Proven track record of driving revenue growth, optimizing costs, and delivering exceptional customer service. Skilled in team development and training, compliance and risk management, business development, and strategic planning. Adept at analyzing data to make informed decisions and implementing strategies to achieve organizational goals. Strong leadership abilities with a focus on fostering a positive work environment and driving continuous improvement. Seeking to leverage extensive experience and expertise to contribute to the success of a forward-thinking organization as a General Manager.PROFESSIONAL SKILLSOperational LeadershipFinancial ManagementCustomer Experience EnhancementTeam Development & TrainingCompliance & Risk ManagementBusiness Development & MarketingStrategic Planning & Decision MakingPROFESSIONAL EXPERIENCEGeneral Manager, Kabob and Curry- Providence, RI 01/2019-05/2022Supervise daily operations, ensuring optimal efficiency and strict adherence to quality standards.Formulate and execute operational strategies aimed at enhancing productivity and maximizing profitability.Ensured compliance with regulatory requirements and company policies, maintaining a safe and secure work environment.Oversaw customer inquiries and complaints effectively, resolving issues to maintain positive guest experiences.Collaborated with management to develop and implement promotional campaigns, driving sales growth.Conducted regular performance evaluations and provided coaching and development opportunities to enhance team productivity and morale.General Manager, The Corner Room  Portland, ME 11/2016-12/2018Collaborated with cross-functional teams to achieve business goals and objectives, demonstrating strong interpersonal and communication skills.Managed vendor relationships, negotiated contracts, and maintained inventory control, optimizing supply chain operations.Functioned as a key liaison with senior management, providing regular reports and strategic recommendations to drive business success.Supervisor, The Sea Glass Restaurant  Cape Elizabeth, ME 10/2014-10/2016Ensured compliance with health and safety regulations and maintained a clean and sanitary work environment.Managed shift schedules and staffing levels to meet operational needs while controlling labor costs.Conducted regular performance evaluations and provided feedback to team members to drive continuous improvement.Assisted in menu planning and pricing strategies, contributing to increased profitability.Manager, Kobe Hibachi Grill  Biddeford, ME 06/2XXX-XX-XXXXManaged cash handling procedures and POS systems accurately to minimize errors and discrepancies.Fostered a positive and cohesive team environment, promoting teamwork and morale among staff members.Waiter, Dancing Elephant  Westbrook, ME 05/2011-05/2014Provided exceptional customer service by greeting guests, taking orders, and ensuring prompt and accurate delivery of food and beverages.Demonstrated strong menu knowledge and made recommendations to enhance the dining experience.Waiter, Dancing Bay Leaf  Baton Rouge, LA 04/2010-04/2011Managed guest inquiries and requests professionally, addressing concerns promptly and effectively.Maintained cleanliness and organization of tables, dining areas, and workstations to uphold hygiene standards.Managed cash transactions and POS systems accurately, including processing payments and providing change.REFERENCESPROFESSIONAL -Chef StevePHONE NUMBER AVAILABLEEMAIL AVAILABLEJim GlanvillePHONE NUMBER AVAILABLEEMAIL AVAILABLEDavid SchneiderPHONE NUMBER AVAILABLEEMAIL AVAILABLEPERSONAL
Simi Raj MahajanPHONE NUMBER AVAILABLEEMAIL AVAILABLEJim BakerPHONE NUMBER AVAILABLEEMAIL AVAILABLE

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