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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEDedicated and detail-oriented Medical Record, Billing, and Coding Technician with proficiency in managing medical records, billing processes, and coding procedures. Fluent in both English and Spanish, with a comprehensive skill set including HCPCS, CPT10, ICD9/ICD10-CM, and Medisoft Program. Experienced in customer service, office duties, and conflict resolution. Seeking a challenging position to utilize expertise in healthcare administration and contribute to the efficient operation of a medical facility.SKILLS HCPCS, CPT-10, ICD-9/ICD-10-CM coding Proficient in Medisoft Program and MS Office Suite Expertise in Medical Billing & Coding procedures Experienced in Online Claim Submission platforms Skilled in Office & Clerical Duties Proficient in Conflict Resolution techniques Strong Written & Verbal Communication abilities Fluent in English and Spanish Multitasking in fast- paced environment Customer Service ExperienceEXPERIENCECentene - Altamonte Springs, FLReferral Specialist I 01/2023 12/2023Resolved authorization errors and monitored utilization of medical servicesInitiated authorization requests and verified eligibility and benefitsHandled phone queues and processed faxes within established standardsEntered data for authorizations into the system and informed the team of updatesResults CX - Winter Haven, FLResults Associate 10/2020 05/2022Updated demographics, verified patient insurance coverage, and assisted with billing questionsFiled grievances and assisted with claims inquiries by utilizing the appropriate call driverReviewed authorizations and assisted with approval/denial informationNCG Medical - Altamonte Springs, FLImplementation Specialist 11/2018 06/2020Verified benefits, policy numbers, and pre-certification requirementsEntered pre-certifications into claims processing system and processed claimsAssisted providers with onboarding and trained them with their first claim submissionsGenerated weekly reports, resolved payment discrepancies, and close accountsBoston Imaging - Altamonte Springs, FLScheduling Representative 2014 2015Scheduled patient appointments and obtained referrals from physiciansRequested medical records for appointments and entered patient demographicsAnswered patient calls using the switchboard and utilized various computer applicationsEDUCATIONAssociates degree in Allied Health: Majoring in Billing and Coding City College, Altamonte Springs, FL |
