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| | Click here or scroll down to respond to this candidateCandidate's Name
Statesville Road, Charlotte North Carolina Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLELINKEDIN LINK AVAILABLEProfessional SummaryResults-driven Billing and Accounts Receivable Specialist with 15+ years of experience in managing end-to-end billing operations and accounts receivable processes. Demonstrated expertise in leading and developing teams of 5 or more employees, driving process improvements, and ensuring compliance with financial regulations. Proven ability to enhance operational efficiency, reduce outstanding receivables, and foster strong internal and external relationships. Skilled in utilizing ERP systems and financial software to achieve organizational objectives.Professional Experience:CorVel Corporation - Charlotte, NC (USA)-Temp Nov 2023 May 2024Account Coordinator ISpearheaded accounting processes by researching unresolved items, monitored unresolved balance closing, and maintained DSO, meeting 100% accounting goals.Balanced spreadsheet, prepared reports, and closed the month with limited supervision.Understand and follow procedures for posting cash, transfers, refunds, and billing.Recorded and reconciled payments and resolved payment discrepancies.Responded to accounts receivable inquiries and provided information to field offices, co-workers, and management by telephone, in written form, e-mail, or in person.Intersection Media LLC - New York, NY (US) Jun 2019 Dec 2022Accounts Receivable AnalystLed AR analysis for the organization, completely accountable for department performance and efficiency.Managed transactions daily by analyzing and rectifying billing discrepancies and verifying payments, boosting department performance and efficiency by 30%.Evaluated outstanding issues for escalation and follow-up, navigating internal collections systems.Formulated and implemented collection strategies for resolving outstanding sales/billing issues.Developed strong relationships with internal/external stakeholders and sales executives/coordinators.John Bean Technologies Corporation - Orlando, FL (US) Aug 2015 Jun 2019 Billing Coordinator Special Project CoordinatorCreated and sent invoices, tracked payments, and maintained detailed records.Resolved discrepancies in invoice preparation for internal and external billing.Assisted clients in reviewing invoices.Planned, supervised, and analyzed billing and collection activities.Developed strategies to improve cash collection and documentation performance.Evaluated and provided feedback on the work of billing staff.Coordinated with the financial administration team to evaluate accounts.Managed payment reconciliation posted with bank deposits.Collaborated with sales and operations personnel to analyze pending bills and resolve issues.Additional Experience:Martha Stewart Living Omnimedia - New York, NY (US)Billing Manager-Media Operations ManagerHired, trained, and managed a team responsible for digital and print media billing and invoicing while overseeing department operations.Personally addressed billing disputes and escalations, successfully negotiating resolutions.Monitored billing operations, ensuring seamless workflow and high productivity, and identifying improvement opportunities.Compiled, analyzed, and reported on metrics, ensuring alignment with corporate finance data and partnering with the finance manager on month-end close.Enforced policies, internal controls, Sarbanes-Oxley, and regulatory requirements.Highlights:Dramatically reduced time required in customer billing by incorporating new, more effective procedures to improve digital and print media billing.Trained and transferred employees to the IT and help desk teams for ongoing support.Repeatedly decreased person-hours necessary to complete billing, gaining 15% increased efficiency.Skills:Accounts Receivable Analysis, Payment Verification, Vendor Account Reconciliation, Internal & External Rapport Building, Staff Management, Policy & Procedure Implementation, Payment Processing, Financial Reporting, Problem Solving, Exceptional Organization Skills.Technical Skills:ERP Solutions: Admarc, Apollo Internal Reporting System, Blackline, Infor Syteline, JD Edwards, Media Services Group (MSG), Salesforce, Great Plains, Quattro, Oracle, Peoplesoft.Electronic Submission: Ariba, Coupa, IATA, Tungsten, Taulia.Microsoft Office Suite, Excel Proficient: Intermediate, G-Suite, Outlook.Education:Bachelor of Business Administration-Marketing/AdvertisingGeorgia State University - J. Mack Robinson College of Business |