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326 Golden Acres Drive, Stockbridge, GA 30281 PHONE NUMBER AVAILABLE EMAIL AVAILABLE Reliable Retail Sales professional offering top-notch sales expertise, customer service skills and relationship- building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Talented Sales Associate effective at multi- tasking and maintaining friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Reliable sales associate with record of successfully contributing to team goals. Inventory management and merchandising experience. Responsible and mature sales associate thriving in fast-paced environments. Capable of working as part of a team to achieve sales goals. Experienced criminal investigator with accomplished law enforcement career focused on investigating criminal cases. Industrious and diligent with exceptional integrity and above average clearance rates. Smoothly collect statements and evidence by following both traditional and contemporary investigatory strategies. Conscientious criminal investigations team member bringing 21 years of achievement in evidence collection, suspect interviews and case documentation. Vigilant, meticulous and systematic in gathering data and following leads. Skillfully build rapport and thoroughly analyze encounters and scenes to support criminal prosecution of misdemeanor and felony cases.Product and service salesCandidate's Name
Loss preventionSale expertiseStore opening and closingPoint of sale knowledgeCustomer serviceMotivated team playerTechnical aptitudeSkilled problem solverActive listening skillsCustomer-orientedStockingExcellent communication skillsShipment processingNatural leaderDetailed report writingCovert investigationsSurveillance techniquesCrime scene photographyEvidence processingVice crimes expertiseCalm in crisis situationsInterrogation skillsForensic scienceSupervisionP SS
Opening and closing proceduresSales experienceCase managementRetail Sales Associate, 05/2016 to 03/2018Academy Sports + Outdoors McDonough, GAWorked as sales Associate in Hunting and Fishing Department. Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotionsOffered each customer top-notch, personal service and polite support to boost sales and customer satisfactionKept on top of changes to store products and promotions to maintain strong sales Completed setup, breakdown and product preparation for promotional displays and in-store demonstrationsFielded questions and solved problems by informing customers of current promotions and store policies Increased business sales utilizing product knowledge Created inviting environment for customers by maintaining store organization and cleanliness Greeted customers, helped locate merchandise and suggested suitable options Generated brand awareness and positive product impressions to increase sales Assisted customers with prompt and polite support in-person and via telephone Organized store merchandise racks and displays to promote and maintain visually appealing environments Answered product questions with up-to-date knowledge of sales and store promotions Kept [retail] and areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagementMonitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing productsDisplayed merchandise by arranging in appealing and orderly way to boost sales Ensured efficient and timely replenishment of sales floor merchandise Worked closely with [Manager] to solve problems and handle customer concerns Stocked merchandise each day, clearly labeling items, arranging according to size or color, and preparing attractive displaysAnswered customer questions regarding merchandise and pricing Baggage Handler, 10/2007 to 11/2010Delta Airlines Atlanta, GAObserved safety and privacy procedures in handling passengers' property W H
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight Properly loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight listsTransferred luggage from aircrafts to collection areas safely and quickly using hauling equipment Forensic Firearms Examiner, 08/1997 to 03/2005US Army Criminal Investigation Laboratory Forest Park, GA Conducted Forensic Examination of Firearms, Bullets and cartridge cases. Conducted Forensic Examinations of tool marks.Completed written reports on examination results.Testified in Federal and Military court proceedings. Conducted research in the field of firearms and tool mark examinations. Served as supervisor of Firearms and Tool mark division. Special Agent, 01/1980 to 03/1997US Army Criminal Investigation Command Military Reservations Worldwide, NA Conducted investigations for alleged criminal violations Prepared reports, kept investigation records and maintained all case-related paperwork Worked with multiple federal and state agencies and officials to conduct investigations and prepare cases for adjudicationGathered evidence and served as witness in court proceedings Interviewed witnesses and suspectsConducted in-depth criminal investigations involving federal crimes, counterespionage, and terrorism Created and filed reports on investigative activities Performed arrests as per warrants issuedResearched criminal cases and led investigations to determine appropriate course of proceedings Investigated numerous violent crimes each year, including homicide, sexual assault, robbery, child abuse and domestic violenceCollected and preserved physical evidence, photographs and laboratory submissions Organized and executed numerous undercover surveillance operations using electronic recording equipmentSubstantiated validity and admissibility of evidence and preserved data integrity for court hearings Identified labels and stored evidence properly to verify that it was safe and secure Collaborated with federal agencies, including FBI, DEA, ATF and IRS Conducted arrests and documented all relevant actions pursuant to investigation Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented all investigative findingsPrepared case reports from allegations, interview transcripts of interviews and physical evidence Military Police Officer, 08/1976 to 01/1980US Army West Germany, NAPatrolled base facilities and housing areas to deter crime, monitor activities and provide force protection Gathered preliminary investigation information as first responder to crimes on base Patrolled perimeters of operating bases to guard against raids, suicide bombers and other attacks on forward areas of operationInvestigated security issues involving domestic violence, assault and theft occurring on base among active military membersMaintained security of local areas and performed route clearance for visiting high-ranking officials Monitored gate activities, controlled traffic and responded to emergencies on base Protected lives and property of three military installations Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property securitySupported judge advocate general with investigations for trial involving military members facing courts martial and other disciplinary actionsPerformed as fire team member during situational training exercises and all infantry dismounted battle drillsManned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas Mitigated risk, providing immediate emergency response security Gathered evidence, processed crime scenes and questioned witnesses and suspects Searched vehicles, buildings, and homes for evidence of stolen property High School DiplomaAshbrook High School - Gastonia, NCAssociate of Science: Police ScienceGaston College - Dallas, NCBachelor of Science: Criminal JusticeUniversity of North Carolina At Charlotte - Charlotte, NC E
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Member, Lifetime member of Association of Firearms and Tool Mark Association, 1990 Member, Retired CID Special Agent Association, 2010 Member, Military Police Retirement Association, 2008 Certified Firearms and Tool Mark Examiner by Department of the Army. C |