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Click here or scroll down to respond to this candidateCandidate's Name
Security Clearance: Public Trust (Clearable for Secret)Certification: Scrum, Security+, PMP Certified, ISACA CGEITProject Management Technical WriterProficient in project management from concept through implementation supporting cross-functional business needs. Change Management and Configuration initiatives, and superlative client service and support. Leverage strong analytical skills in supporting independent, high velocity, and high-quality decisions. Ability to influence cross-functional teams and provide solutions capable of carrying business forward.Well-versed in implementation of operation assessment and conducting functional requirement analysis for business of all sizes. Managing multiple projects simultaneously while meeting time-sensitive deadlines and delivering quality results. Experience in business process analysis, design and software development lifecycle including implementation of Commercial Off-the-Shelf (COTS).SUMMARY OF KEY QUALIFICATIONSDefined and translated business requirements, gathered technical and operation requirements, created mock-up, user stories, EPIC, and process diagram, documented functional and technical specifications, created, and executed test scripts and user training.Excellent Analytical, communication skills, work ethics and ability to work in a team environment with strong determination and commitment to the deliverables.Collaborated with IT, Business Analysts, Sales Operation, Supply Chain and Finance teams and executive managements as well different government Business Units.Documented business rules, impacted processes and systems, as-is and to-be process models.Identified possible risks, developed mitigation strategies, and managed issues with the end-customers and users.Developed business cases, strategic plans, financial impact and schedule oversight for the development of projects and managed resources, priorities, and projects delivery.Maintained stakeholder relationships with the users, end-customers, project management office, executive management, and consultants.Oversaw project development of business and solution architecture for onboarding new application models, developed delivery schedule and managed overall scope.TECHNICAL SKILLSConfluencePrimavera P6ITSM (ServiceNow System Project management)Robotic Process Automation (RPA)Software: Microsoft Office Professional Suites, Microsoft Project and Visio, Oracle Development Suite, Nintex, JIRA, ServiceNow, Project Portfolio Management (PPM), I-Link/Agile, Tableau, MS SQL Server Management Studio, Oracle E-Business Suite, SharePointO/S: WindowsMethodologies: Agile Scrum, WaterfallPROJECT MANAGEMENT:Business Requirements Documents (BRDs)PMO software ProficiencyStrategic PlainingProcess improvementBudgeting and resources managementCustom Software DevelopmentDetail-orientedCritical thinking skillsSystems Engineering, Migrations/IntegrationsEnterprise-wide ImplementationsIT PROJECT LIFECYCLE:Requirements AnalysisCosting & BudgetingProject SchedulingTesting/QA/Rollout/SupportValue-Added Leadership:Cross-Functional SupervisionTeam Building & MentoringClient Relations & PresentationsBusiness & IT PlanningVendor ManagementPROFESSIONAL EXPERIENCEBusiness AnalysisIRS (Contractor with Vibrantech solution)June 2024 Till DateRemoteResponsible for providing overall management of assigned technology projects in support of corporate transformation initiatives, day-to-day business operations, and our external clients and partnersDirect and oversee the implementation and full lifecycle of small to medium projects or may be part of a PM team for complex programsRegularly interface with the IT engineering resources, IT management and other line-of-business owners, to ensure speed of delivery, transparency of project work, and consistent stakeholder participationHave full responsibility for meeting client approved integrated master schedules, motivating team members to complete work efficiently and accurately, and ensuring that all services are delivered according to project contractual requirementsManaged day-to-day tasks for internal and vendor managed project team membersCollaborate with various functional and technical teams to ensure timeline, complete, and accurate implementationsWorked independently and collaborative in natureAssisted with project budget, resources, and schedulePerformed quality control and ensure quality assurance of project deliverablesEnsure deliver of project lifecycle documents, including, but are not limited to, Project Plan, Installation Plan, Standard Operating Procedures SOPs, Systems Design Document, Configuration Management CM Plan, Release Management Plan, & Risk Management PlanUtilized Project Management PM lifecycle and Systems Development Lifecycle SDLC methodologies.Contributed to corporate repository of project standards.Contributed to proposal writing.Project Manager/SchedulerIRS (Contractor with CTEC)March 2023 - May 2024RemoteOversee and document all aspects of the Systems Development Life Cycle and provide oversight and guidance for company resources.Created and manage the Integrated Master Schedule (IMS)Excellent organizational skills with a focus on accuracy, detail oriented, and follow-through to the stakeholderFormulate change management strategies and ideas, by coordinating with the team lead of 10 members to achieve a defined outcomeAbility to work with diverse audiences and translate technical information into non-technical informationWorked with QSAM file structures to store files according to how it is entered in SharePoint.Provide support to 6 project team to integrate change management activities in to the project planCreate a change management plan for the whole company and each project to incorporate in their project planUpdate reporting workflows and reduce reporting cycle time by 30% with 8 monthsManage project reporting portfolio, annual resource performance analysis and management toolsEnhanced data quality and boots stakeholder satisfactionMember of PMO advisory board that set project priorities based on expected benefits, alignment with company strategy and resources allocationManage critical path and contingency planning management and involved PMO membersOversight all projects phases, including designing, planning, managing and executing SDLC lifecycle.Create and enforce, release plans and change management.Create Master schedule to oversee all 12 project and conduct weekly status meetingDeveloped and maintained project plans, project documentation, tracking and reporting progress to the IRS Project LeadUsed RPA automation streamlines to create workflowsProactively manage risks and issues; develop and execute risk response plans, run point on project escalations and monitor issues to resolutionDevelop project budgets, tracking actual cost and assist in resources management process for projectsSetup a dashboard to identify project improvement/managementMeasure, monitor and report work progress to ensure high-quality deliverable are produced on-time, within budget, and meet or exceed commitments and expectations.Document and support the implementation of project management process improvements. Complete all documentation required for the project.Analyze new and complex project, related problems, creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components.Prepares long and short-range plans for application selection, systems development, systems maintenance, and production activities and for necessary support resources.Attend meetings, briefings, conferences as required for the customerAct as a subject-matter expert to multiple complex work assignmentsThis position will provide guidance and support to all technical positions including system architects, developers and database administrators.Update all requirements as stated by the client to reflect industry standards.Project ManagerPeace Corps (contractor)August 2021- March 2023Washington DCConduct weekly project status and other meetings as necessary.Managed 3 project schedule using MS Project Professional 2016.Provided leadership for 3 project that include 20 people in a teamReport weekly to the stakeholder on the 3 project and send follow-up meeting plans.Attended weekly Scrum meeting and worked closely with the Scrum Master to create and implement project management best practicesDesign, development and implementation of ServiceNow including, but not limited to: core setup, workflow administration, reporting, and data imports/exportsMaintain all Forms, Reports, Views, Workflows, Groups and Roles for ServiceNow.Scheduled a weekly meeting with the Solution Architect, and DevOps Engineers to develop and monitor a plan for overall project successAttended weekly meeting to ensure all project processes and procedure are being followed, all metrics are within accepted values, and all SLAs are being metMonitored all project delivery and implement for quality and make any corrective actions when necessaryCreated and maintained SharePoint project site for each project within the ServiceNow project management system.All project quality is well-maintained include project schedules, baselines and estimates to complete program/project and report variances.Creates and publishes weekly status report of activities, accomplishments, issues, and action to resolve issues.Created Statement of Work (SOW)Provide weekly reports on all risks and maintain ongoing risk management plan, risk assessment and mitigation within a program/project.Provide weekly reports on all ongoing issues and maintain a list of changes, by utilizing existing processes and templates and publishing reports within a program/project.Evaluated criteria for product and proposal analysis.Provide weekly program and project status reports for each program.Collaborate with external and internal stakeholder for gathering project requirementWorked with the POM office to determine project resourcesOverall project governance that includes ensuring compliance to industry and government regulationTracked project timeline, deliverables and budgets.Facilitate morning stand-up meeting with project scrum teamsAssessed project risk and proactively resolved all issuesLead PIV enforcement project with 1200 employees.Managed the highly successful administrator account reduction from the Active Directory environment.Managed the Multifactor Authentication for the agencyDevelop project plan with forecasting, estimate and resources assignment.Business Requirement Analyst/Technical Writer July 2021 August 2021US Tech Solution (J&J), RemoteWorked with project team to document automation requirements and prepare automation assetsParticipated in testing of assessment questionnaires throughout development and deploymentAttended testing sessionsConducted a series of interviews with ISRM core team to understand future state evidence requirements and processDocumented how each requirement will be processed by the ISRM representative with clear instructions on how to evaluate vendor response/evidenceConducted a series of interviews with current DARM representatives to understand testing requirements and processDocumented testing process and requirementsDefined pass/fail criteriaConducted a series of interviews with ISRM core team to understand what evidence will be collected throughout the assessment processDocumented how the evidence should be evaluated against the original requirementDocumented user story acceptance criteriaLead/ Jr Project Manager Requirement Engineering Specialist Dec 2018 April 2021Tuvli LLC, Herndon, VADefined and Implemented (IRS) SharePoint migration from 2010 to 2013, from Internet Information Services (IIS) to SharePoint 2013 and Microsoft Cloud Assessment.Used ServiceNow to add activities, issues and update all project updates.Developed process and other diagrams to relate the business, functional and technical requirements.Created and managed an enterprise configuration, change, and release management program.Used configuration, change, and release management tools to include Remedy.Prepared document functional and non-functional requirements using interviews, analysis document, requirements workshops, surveys and represents requirements using prototypes to facilitate communication of requirements to the project team.Responsible for creating and maintaining Integrated Master Project Schedule, new employee on-boarding, Project Management Plan (PMP), Risk Registry, Work Order Release (WO), Lesson Learned, Transition Plan, Test Plan and Test Metrics, Executive Summary, Deployment, Internal Program Review (IRP), Pre-Analysis, Analysis, Requirement, and User guide documents.Planned and Coordinated communications and meetings among stakeholders, including technical teams, and management and ensure the awareness of actions required, decisions, outcomes, timelines and more.Designed and Tested Tuvli/IRS SharePoint Collaboration site using Microsoft Cloud technologies that manage the project traceability information, tracks project status throughout the project and manages team workload and provides developer collaboration.Worked with Key stakeholders in managing the risk registry and mitigating all the project risk2013 and Nintex workflow.Participated and documented the design phase of the Electronic Record Management (ERM) system using SharePoint 2013 and AvePoint.Generated weekly, monthly, and annual reports to provide project transparency for stakeholders.Facilitated the creation the SharePoint Term Store migration script and procedure to automate term store migration which was used in the SharePoint deployment process.Participated in the Microsoft Cloud assessment for the SharePoint 2013 and IIS sites project. Created checklist questionnaire to determine the best fit Cloud technology that replaces the sites. Generated assessment analysis document and presented to the IRS management.TECHNICAL WRITER / BUSNIESS ANALYSIST (CMS) April 2017 Dec 2018ARCH SYSTEMS (Full Time) Baltimore, MDResponsible in planning, scheduling, and estimating cost for projects, monitoring projects progress especially critical paths and high-risk tasks, resolving issues earlier by collaborating with project team members & upper management and communicating projects status to stakeholder, project team members and project management office (PMO), delivering on budget, user-centric and on schedule project.Regular Vulnerability Assessment, generating reports and recommendations for mitigating them.Develop, reviewed and update security policy, security system plans and security baseline in accordance with NIST, FISMA, OMB, FEDRAMP, and ISO.Performing Internal Security Audit to ensure compliancy with standards and regulations.Development and Modification of policies and procedures as needed based on existing known and unknown threats.Maintains effective communication with management, peers, and team members.Conducted several different types of Assessments/ Appraisals at organization/ engagement level in order to ensure compliance related to CMM/ CMMI, ITIL and ISO 9001 Best PracticesCoordinated meetings between IT teams users and internal business analysts.Worked with users and stakeholders to analyze and validate requirements.Manage project through status meetings, weekly reports, identifying risks, and tracking issues.Designed, developed, and deployed business intelligence applications.Execute and validate test cases.Responsible for specifications, implementations, and analyticsPrepared business models, flowcharts, diagrams, Requirement and Gathering Business Modeling Tools including MS Visio and Rational RoseCreate and/or maintain documents or use a system for tracking and reporting defects/weaknesses to software developers/managers. (Jira, SharePoint. etc.)Compiles final project documentation and prepares it for client delivery.Establishes system controls by developing framework for controls and levels of access recommending improvements.Ensures authorized access by investigating improper access, revoking access, reporting violations, monitoring information requests by new programming, recommending improvements.Develops security awareness by providing orientation, educational programs, and on-going communication.Participate in product design reviews to provide input on security requirements and potential problems or areas of vulnerabilities.Using Agile and Waterfall Scrum Methodologies to provide analysis and development to bring together business plans and reports.ISSO / BUSINESS ANALYST (NIH) March 2012 April 2017Smart Think Inc., Gaithersburg, MDWorked with project managers, establishes, and manages the software development lifecycle (SDLC) for IT.Developed work plan timelines and manage workflows to meet project timeframes.Developed and assist project managers in developing implementation plans, including the scheduling of project milestones.Provided recommendations for Service Improvement Plans and ensures actions are executed to standard and in accordance with established completion timelines.Worked closely with project managers and EMEA Procurement to facilitate the processing of vendor work orders/Statements of Work.Developed project plans that conform to Software Development Life Cycle (SDLC) standards and provide comprehensive status reporting for ongoing programs of work.Worked with users and the development team to propose and develop technical solutions to business challenges.Developed dashboard and transaction reports for daily business operation. Performed assessing data integrity and resolved data anomalies, data quality, and compliance issues. Supported the data governance policies.EDUCATIONAmerican Intercontinental UniversityMSPM (Masters). Information Technology (Project Management)American Intercontinental UniversityBSIT(Bachelors). Information Technology (Information Assurance and Security)PROFESSIONAL DEVELOPMENTScrumMaster (CSM)CompTIA Security +Project Management Professional Certificate (PMP)ISACA CGEITMicrosoft Certified Azure FundamentalsFundamentals of Cloud Computing and Introduction to Microsoft Cloud ServicesTRAININGSInformation Technology Infrastructure Library (ITIL)Certified Information Security Manager (CISM) Certification in ViewProject Management Professional Certificate (PMP)CORE COMPETENCIESData and Business AnalysisProposal WritingIBM Rational CLMWeb-based Reporting ToolsProject ManagementRisk ManagementSoftware Development Life Cycle Methodologies (Waterfall, Agile)Requisite Pro, Rally, JIRATest Plans, Test cases and Test ScenariosRequirements Gathering and Analysis TechniquesBusiness Process Reengineering (BPR) / Business Process Improvement (BPI)Unified Modeling Language (UML) Use Case Diagrams; Process and Activity DiagramsJoint Application Development (JAD) Sessions |
