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RESUME OF: MARILYN COMPTONExperienceCandidate's Name  2018- April 2019Patient AdvisorMade outbound call to customers.Spoke with them to verify their medication and if they are following the regimen as advised.Also offered them information associated with medication they are following. It was mostly about the effects and side effects of medicine being used.Also advised about from where they can obtain their refills (Pharmacies) and any alternative medicine they can use.Fiserv (PDS Tech) February 2018- October 2018Customer Service RepresentativeProvided Customer Services for Bank of America (BOA).Spoke with bank customer and assisted them with their question queries and concerns.I made sure that people I interacted with were satisfied with the services and one call resolution was achieved.State of Ohio-Pharmacy Division July 2016- February 2017Customer Service RepresentativeManaged dual computer screens while working through six different systemsOrganized and went through authorizationsApproved/denied medication workers were onCompleted all of the documentation for people with open casesSafelite Group February 2015-2016Executive Service RepresentativeSolved customer complaints and coordinated with local shops in order to ensure problems are solvedCommunicated with insurance companies to ensure policy holders are taken care of and have a greatexperience with SafelilteTrue North April 2014 to February 2015CashierWorked the cash register and helped with minor office tasksChecked customers outAssisted in finding items for customersKroger Pharmacy January 2010 to January 2014Pharmacy TechnicianReceived and filled prescription ordersCommunicated with customers while completing their ordersCompleted inventory and filling ordersNesco Accounting and Finance January 2008 to January 2010Medical Billing SpecialistPosted charges and payments to accountsFollowed up on claimsExcelled at communication by phone, fax, and e-mailCompleted office tasks by working excel spreadsheets and making copiesEducationHigh School Diploma-Franklin Heights High SchoolHayes tech vocational schoolBusiness, Computer Programing, and AccountingOUR PEOPLE ARE EVERYTHING.SM  PAGE 1 OF 1
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