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COMMUNICATIONS AND SAFETY PROFESSIONALWhite Plains, MDPHONE NUMBER AVAILABLE EMAIL AVAILABLE~~. _ a_.-Highly skilled and dedicated army veteran and retired postal worker with a strong work ethic,exceptional service, efficiency, advance skills in attention to detail. Currently seeking a new careeropportunity that leverage my substantial experience in providing customer service, communication,and safety management within the community, and commitment to excellence.in
United States ArmyCommunication-Oct. 1981  Nov. 1985Frostburg University
Sept.1979- May 1980Sutatisydle High School-DiplomaSept. 1975- May 1979KEYES KI LES seCorrespondence Tracking,DeliveryCrowd ManagementCommunicationTransportationMarch 1986  Present (Retirement pending: Dec. 2023)Mail Carrier/Distributor + United States Postal Service* Sort and organize incoming mail and packages based ondelivery routes, postal codes, and addresses.* Plan and organize the most effective delivery routes tooptimize timeliness and efficiency.* Safely handle and transport packages ensuring integrity and,security during the delivery process.* Provide exceptional customer service by addressingcommunity needs, inquiries, and complaints inprofessional manner.* Safely operate a postal vehicle, following all traffic laws andregulations. Conduct routine vehicle inspections andreport any maintenance or safety issues promptly.+ Follow safety protocols and guidelines to minimize risksassociated with the delivery process. Identify and reportany/all unsafe conditions and/or hazards.January 1996 - May 2019Security Detail  Capital One Arena* Monitor and manage crowd behavior to maintain safe andorderly environment.* Conduct thorough security checks at entry points.+ Respond swiftly and appropriately to emergencies, includingmedical incidents, accidents, and disturbances.* Maintain clear and effective communication with event staff,attendees, and fellow security personnel.* Prepare detailed incident reports, including descriptions ofincidents and actions taken.Reacher atupon request