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Title Customer Service Team Leader
Target Location US-FL-Winter Haven
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Winter Haven, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceHousekeeperBrookdale Senior Living-Winter Haven, FLDecember 2023 to June 2024Responsible for cleaning common areas such as all bathrooms, Residential rooms And many other common areas for people with Alzheimer's and dementia. I was very happy in this setting but unfortunately my grandmother is 97 and she needed surgery so I had to take a hiatus. She's had her surgery and my mother has moved in and is doing well. I have no limitations As far as reliability. HousekeeperAmazon Warehouse-Auburndale, FLJune 2021 to July 2022Responsible for cleaning bathrooms and break rooms in the warehouse Along with cleaning common areas. Also did corrugate and trash pick up.Team LeaderMolly Maid-Altamonte Springs, FLFebruary 2019 to March 2021Team leader in charge of doing residential, Office, Move in and move out cleans. I'm very hard-working, Trustworthy, dedicated and reliable. I Have 10 years in customer service as well. Looking to use my experience for many years to come. I hope you will consider me for this position. Product Service AssociateLowes Home Improvement-Apopka, FLNovember 2006 to November 2013Responsible for doing resets in all departments of store. Took pictures of resets and uploaded in to the store map tool on a computer. Created virtual displays and added stack outs in the store. Located and processed damage goods per procedures. Kept store in line with current promotions by updating displays and signage. Greeted customers with a smile and always provided first-rate service to every guest. Completed resets on schedule and followed corporate planograms to properly arrange all merchandise. Answered customers' questions and addressed problems and complaints in person and via phone. Attended [Number] team meetings each month to voice concerns and offer constructive feedback to others.Informed customers about all product lines and services offered by the company. Marked clearance products with updated price tags. Maintained visually appealing and effective displays for the entire store. Placed special merchandise orders for customers.Worked as a team member to provide the highest level of service to customers. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Resolved customer problems by investigating issues, answering questions and building rapport. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Demonstrated that customers come first by serving them with a sense of urgency. Verified that all merchandising standards were maintained on a daily basis. Maintained friendly and professional customer interactions. Built and maintained effective relationships with peers and upper management. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Shared product knowledge with customers while making personal recommendations. Skills Basic math skills Friendly and hardworking Design coordination Timely project completion Team player Construction health and safety Schematics reading Project management Excellent driving record Solid communication skills Establishing goals and setting Exceptional problem solver priorities Good at following instructions Customer service experience Safety understanding Power tools Strong organizational skills Detail-oriented Strong interpersonal skills Strong communication skills Quality control Consistent work history Leadership Project organization Strong work ethic Dementia Care Planograms Alzheimer's Care Merchandising Delivery Driver Experience Freight Experience TroubleshootingAssessmentsTime management skills  ProficientMay 2024Managing one's own time to complete tasks quickly and efficiently Full results: ProficientCleaning skills  ProficientMay 2024Knowledge of cleaning techniques and processesFull results: ProficientCleaning skills  ProficientMay 2024Knowledge of cleaning techniques and processesFull results: ProficientDelivery driver  ProficientMay 2024Interpreting instructions or signs and solving problems Full results: ProficientWork style: Reliability  ProficientJune 2024Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientWork style: Reliability  ProficientMay 2024Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCleaner fit  ProficientJune 2024Measures the traits that are important for successful cleaners Full results: ProficientWork style: Reliability  ProficientMay 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientCustomer focus & orientation  ProficientMay 2024Responding to customer situations with sensitivity Full results: ProficientBasic maintenance and repair  ProficientMay 2024Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilitiesFull results: ProficientCleaner fit  ProficientMay 2024Measures the traits that are important for successful cleaners Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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