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Click here or scroll down to respond to this candidateCandidate's Name
Springfield, TNEMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer service oriented professional, able to provide support and administrative services by greeting and registering patients, providing information, and ensuring completeness and accuracy of forms and records.Able to work in a deadline-driven environment and meet company guidelines for productivity and quality.Well-organized, manages time and priorities in multi-task environments.Works as part of a team and maintain a professional and positive environment.Greenway Prime Suite EHR and Microsoft Word and PowerPoint. CORE QUALIFICATIONSBasic Coding Skills for ICD/CPT * Third Party * Medicare * Medicaid * HMO * PPO * HIPAA Compliance CMS1500 Claim Form * Billing Cycle * Claims Appeal Process Medical Administrative Assistant * Medical Terminology * Patient Processing * Patient Registration Medical Laws & Ethics * Medical Transcription * Office Accounting * Anatomy & Physiology * ICD-9 * ICD-10Work ExperienceCustomer Care AdvocateTeleperformance - (Remote)October 2020 to PresentInbound Calls, Changing PCP for patients, Verify Insurance, confirm doctors that accept patient insurance.Sending out new Member Id cards, Work with Billing office to resolve past due bills,Remove insurance that is no longer valid, Claim submittals. Prior AuthorizationsProviding outstanding customer service, Update patient demographics, HIPAA Avon - Springfield, TNJune 2020 to PresentConsultant / Customer ServicePaparazzi Jewelry - Springfield, TNMay 2020 to PresentSell jewelry via Facebook live sessions.Consult with clients, answer questions, and enters orders.Uphold a high level of customer service and client satisfaction; exhibit a positive attitude. Taco Bell Crew MemberTaco Bell - Springfield, TNApril 2022 to February 2023Taking orders, wrapping down tables, cleaningTaco Bell Crew MemberTaco Bell - Springfield, TNApril 2022 to February 2023Taco Bell Crew MemberTaco Bell - Springfield, TNApril 2022 to February 2023Assembly Line TechnicianElectrolux - Springfield, TNSeptember 2017 to October 2020Assemble stove and burn boxes for stoves.Operate machinery in a safe and efficient manner and in accordance with company procedures.Inspect finished products for quality and adherence to specifications.Meet production goals and deadlines to maintain schedule. Customer ServiceKroger SupermarketJanuary 2017 to August 2017Took orders, accepted payments, and operated Point of Sale (POS) system in a fast-paced environment.Prepared assigned specialty beverage products in accordance with prescribed recipes.Maintained food safe handling procedures and equipment safety procedures.Resolved customer issues in a friendly and professional manner. Kroger Supermarket - Springfield, TNNovember 2016 to August 2017Bagger / Customer ServiceKroger SupermarketNovember 2016 to January 2017Bagged groceries and provided continuous attention to guest needs.Kept work area clean and orderly and free from safety hazards.Assisted guests to load groceries into vehicles and collected and returned shopping carts. HomemakerStay at Home Parent - Springfield, TNAugust 2016 to November 2016* Ensured household duties were completed and managed household budget.* Coordinated medical care, meals, and social activities.* Remained deadline-oriented and reliable while adjusting priorities and managing time wisely. Assembly Line TechnicianElectrolux - Springfield, TNJune 2013 to August 2016Assembled and packed stoves to be shipped, followed specifications, and met production schedules.Worked in a fast paced, high-speed environment, and maintained a clean work area. EducationAssociate of Science in Health SciencesUltimate Medical Academy2019 |
