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Project Management Customer Service Resu...
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Name Available: Register for Free
Title Project Management Customer Service
Target Location US-MO-Maryville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLE Street Address  Tel: PHONE NUMBER AVAILABLEAccomplished LeaderIm a focused and organized leader with vast knowledge within building operations, construction, grounds and environmental services. Im experienced in managing people, providing customer service to both internal and external customers, project management, and overseeing numerous projects and day-to-day operations at the same time. My expertise also includes organization, office management work and working towards meeting both short- and long-term goals. Im seeking a role with an organization where I can utilize my management, leadership, organizational and motivational skills.CORE PROFICIENCIESProject ManagementAccounts Receivable  code and process invoices, resolve billing disputes, daily/weekly/monthly reconciliationsWorking directly with Contractors securing bids and setting up work schedulesOverseeing and monitoring contracted workSet up work schedules for employees tocomplete work orders efficiently and timelySchedule and work with outside vendors for non-internal work such as pest control, snow removal, grounds work, etcMaximize resources to complete tasks and projects timely and within budgetOrganizing and maintaining all records related to building operations to follow codes, guidelines and regulationsConduct and manage scheduled rounding and inspections, document accordingly, and follow up on action items needed to remedy any issuesOrganize and run meetings, teams and groups as neededCoaching and mentoring staffProvide clear communication to both internal and external customersWork through email, text and voicemail in a very timely and efficient mannerLog notes and minutes from meetings and encountersKnowledgeable in many applications such as Outlook, Excel, Word, Kronos, Lawson, SAPPROFESSIONAL EXPERIENCEProject Manager  Quality Drywall Maryville, MO [Part-Time] (June 2024  Present)Project management, scheduling contractors / supplies, payroll, organization, help on job-sites / grounds / owned buildingsFacilities Lead  Mosaic Medical Center  Maryville Maryville, MO [Full-Time] (2021  2024)Worked directly with the Facilities Director to oversee and manage the hospital, clinics and owned buildingsHelped manage 3 departments in the hospital: Maintenance, Environmental Services, SecurityManaged all aspects of projects - new construction, remodeling, grounds and environmental servicesWorked directly with contractors to secure bids, work and build relationships between the contractor and organizationOverseen and scheduled preventative maintenance with staff, key stakeholders in departments it would affect, and document the maintenance schedulesMaintain and update policy and procedures as it related to various rules and regulationsManaged timekeeping, payroll and invoices dailySurgical Scrub Tech  St. Francis Hospital and Health Services Maryville, MO [Full-Time] (2004  2021)Worked in the surgery department as a Surgical Scrub Tech setting up for surgical procedures, ensuring sterile practices and assisting the Surgeons with their casesWorked alongside Sterile Processing in the cleaning and sterilization of instruments

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