Candidate Information Title Customer Service Sales Representative Target Location US-SC-Greenwood	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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N E K E I S H A P A R K E ROBJECTIVETo acquire a position within an organization that will utilize my strong background in sales, human resource management and exceptional customer serviceEXPERIENCE2017- Present First Family RealtyRealtor Assist residential and commercial buyers Awarded top agent 2021, 2022, 2023 Built my community organizational contacts by attending community events Initiated negotiation processes, consulted with clients concerning fair market values, market trends, zoning and property taxes2014-2018 AT&TRetail Sales Representative /Customer Service Agent/Customer Service Manager/HR CoordinatorDemonstrate equipment functions and network capabilitiesMeet and exceed quota/revenue targets for customer activations, customer renewals, accessories, handsets and enhanced phone services.Ensure customer satisfaction and resolve all customer issues and concernsAccurately process customer transactions, audit and reconcile daily cash receiptsConducted employee onboarding and helped organize training/development initiativesLed talent acquisition and recruitment processesAdministered new hire compensation and benefit plans 2012-2014 UPSInside Sales Executive/ Cargo freight agentExplore UPS products and services with existing and new customersDevelop and build customer relationshipsProvide compelling value proposals to existing and new customersDrive results on the the key metrics, sales goals and customer satisfactionProven abilities to answer calls timely and multi-task in a fast paced customer service call center environment 2003-2013 Verizon WirelessSenior Sales Representative/ Customer Service ManagerPerformed customer rate package evaluations and propose other solutions to best fit the customerExhibited excellent and quality customer service to customersAnalyzed and resolved complaintsAccurately processed customer transactions and daily balancing cash/credit receiptsSupervised and managed schedules for approximately twelve employees 2001-2003 Abbeville County Memorial HospitalMedical Billing SpecialistProvided financial counseling to patientsTrained co-workers on how to process Medicare, Medicaid, and other insurance company claimsProficient in submitting claims electronically and paper claims when necessaryExperience using multiple billing software programs such as MedsoftAnswer incoming calls regarding the resolution of billing amd insurance inquiries 1996-1999 Food-Lion IncCashier/Bookkeeper/Customer Service ManagerSupervised eight to ten employeesTrained new incoming employees on company procedures and safety protocolsOperated front end cash registers when neededProvided excellent customer service to customers EDUCATIONPiedmont Technical College Associate of Arts in Business Administration Graduation 2008University of Arizona Bachelor of Science in Business Administration Graduation 2019