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Candidate's Name , US, 19720  EMAIL AVAILABLE  PHONE NUMBER AVAILABLEYVONNE CONNERFinancial and Business AnalystPROFESSIONAL SUMMARYA highly skilled Financial and Business Analyst with extensive experience at top institutions like JP Morgan Chase, Bank of America, and Barclays US. Proven track record of bridging business objectives and technology to optimize processes. Expertise in gathering requirements, collaborating with cross-functional teams for testing and problem-solving, and delivering data-driven insights through advanced spreadsheet analysis. Experienced in leading conversions, managing complex integrations, and ensuring smooth transitions. Proficient in SQL Navigator and data analysis to drive project success and strategic decision-making. Demonstrated leadership in aligning stakeholders and steering projects to completion, while improving efficiency, driving growth, and mitigating risks. A results-driven professional with strong problem-solving skills and a passion for aligning business strategies with operational success. EMPLOYMENT HISTORYFINANCIAL CRIME ANALYSTNov 2015 - Nov 2023Barclaycard US Wilmington, DE Performed risk assessments for five Financial Crime areas at Barclays Bank Delaware, and minimized the identified financial crime risks. Managed and reported on 30+ issues and 10+ incidents per period, monitored over 100 key risk indicators and reduced the number by 77% through data mapping to focus on the health of the program. Led resolution for over 100 issues and 20 defects through working with stakeholders and other partners. Evaluated each key risk indicator once a month and ensured a path to green was documented for any out of tolerance metrics. Handled more than 250+ inquiries and responded to audits, exams and reviews. Worked with Operations and others to gather, document and share required evidence with regulators and auditors. Streamlined Financial Crime reporting process, developing monthly agendas and analyzing and tracking 100+ actions, while enhancing report quality from cross-functional partners. Delivered accurate minutes and reports for the forums and shared outputs for five other committees. Executed 3 Controls for the Financial Crime first line of defense and documented, tracked and opened 5 defects and 1 issue. Analyzed Visa and MasterCard Bulletins to identify potential impacts to Financial Crime Operations and create plans for updates. Collaborated with three teams to integrate regulatory updates, ensuring compliance and streamlining implementation. Developed 10 policies and updated 50+, enhancing Financial Crime defenses and operations. Collaborated with over four teams in Fraud and Technology to design the end-to-end process, utilizing Visio to map the process flow for transferring tasks to agents for SAR writing. Identified and resolved over five process gaps, implemented solutions to enhance efficiency, and documented two key procedures. BUSINESS ANALYST SR.Jan 2015 - Nov 2015TEKsystems - Barclaycard US Wilmington, DE Revamped and enhanced Barclays' compliance framework by creating and aligning over 30 key documents with the Dodd-Frank Act, improving business clarity and ensuring stronger regulatory adherence. Partnered with Technology experts, Banking leads, and Project Managers to facilitate the successful implementation of critical enterprise projects. Documented over eight processes with approvals from leadership for the Collateral Management and Intra-Day Liquidity work-streams. Utilized Visio and Blue-works to document end to end flows for 3+ processes and organized 120+ artifacts and system information by initiative in a spreadsheet tracker. Collaborated with multiple Agile teams in stand-ups to ensure product designs met customer and business requirements, keeping projects on schedule for delivery.BUSINESS ANALYST IIOct 2013 - Dec 2014TEKsystems - Bank of America Wilmington, DE Partnered with business, operations, and tech teams to document requirements and close critical gaps. Analyzed 250+ TSYS and TRIAD 8 conversion requirements, identifying key impacts on Risk Operations, boosting efficiency by 20%. Led testing execution, resolved 20+ issues, and addressed questions from multiple business lines related to conversion, implementation, and defects. Developed test objectives, aligning them with requirements, and created 1,000+ test scripts for new functionality and regression testing. QA MANAGER/ PROCESS LEAD/MANAGERNov 1989 - Sep 2012JP Morgan Chase Wilmington, DE Led the integration of Quicken Loans applications, streamlining the platform and shortening mortgage processes by 25%. Collaborated with developers in troubleshooting over 50+ application issues identified during the QA process. Oversaw the implementation of systemic solutions for a smooth FDR to TSYS conversion and merger integration, enhancing process efficiency through Product Development Life Cycle (PDLC), Software Development Life Cycle (SDLC), and mapping hundreds of data attributes. Managed team that created strategy treatments for the Collections and Fraud Operations. Quality 99% and Delivery 98% exceeded expectations.SKILLSAccountability, Agile, Waterfall, Analytical Thinking, Adaptability, Flexibility, Business Analysis, Business Requirements, Technical Requirements, Change Management, Project Management, Program Management, Defect Management, Issue Management, Impact Assessments, Risk Assessments, Policy Documentation, Procedure Documentation, Problem-solving, Quality Assurance, Testing, Reliability, Report Preparation, Report Development, Time management, Task Prioritization, Team Building, Collaboration, Microsoft Office, Word, Access, Excel, PowerPoint, Project, Visio, Quality Center, Test Director, Rally, SAP, COUPA, SQL Navigator, Oracle, SharePoint, Snagit, Snipping Tool, FDR, Financial Information System (FIS), Risk and Control Self-Assessment (RCSA), TSYS, TS2, TRIAD, Strategy Administration Module, First Support.ADDITIONAL INFORMATIONCERTIFICATIONSSupervisory College Certification - Bank OneBusiness Requirements - JP Morgan ChaseComputer Science - Goldey-Beacom and Del Tech