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Scrum MasterSeasoned Scrum Master with over 9 years of success in leading agile teams within the IT sector. I specialize in optimizing team dynamics and project delivery. My expertise extends to integrating DevOps practices, continuous integration, and continuous delivery, ensuring seamless project execution. With a strong foundation in servant leadership, I excel in conict resolution and eective team facilitation, driving projects to successful outcomes by empowering team members to reach their full potential.EMAIL AVAILABLEPHONE NUMBER AVAILABLEMinneapolis, MNLINKEDIN LINK AVAILABLEnjong-a4725794SKILLSAgile Methodology Scrum Framework Sprint Planning Product Backlog Kanban Systems Process Improvement IT Project Management Software Development Stakeholder Engagement Requirements Gathering Data Analytics Risk Management Change Management Continuous Improvement Performance Metrics Digital Transformation System Integration Quality Assurance Business Analysis Resource Allocation Facilitation Skills Release Planning Cross-functional Team Leadership Agile Coaching Decision-Making Conict Resolution Organizational Skills ACHIEVEMENTSAgile Implementation Productivity BoostLed the implementation of Agile practices, facilitating daily stand-ups, sprint planning, and retrospectives to ensure adherence to Agile principles, achieving a 25% improvement in time-to-market and a 20% increase in productivity.Conict Resolution Stakeholder EngagementResolved conicts and facilitated collaboration among stakeholders in a high-pressure environment using active listening and mediation, enhancing team cohesion and reducing turnover by 20%, while improving employee satisfaction by 12%.Lean Implementation Cost ReductionStreamlined team workow by auditing processes, identifying ineciencies, and applying Lean principles, which cut project cycle times by 35% and reduced defect rates by 18%, leading to signicant organizational cost savings.Team Development Team EciencyMentored junior members of the team to improve their Agile prociency through individualised coaching and workshops, which resulted in increased team cohesion and a f45% improvement in their project delivery capabilities.WORK EXPERIENCEScrum MasterWells Fargo03/2022 - Present, Minneapolis, MNFacilitate seamless application onboarding to centralised management systems, guide teams through complex business process analyses, and drive the implementation of improvements aligned with agile methodologies. Lead continuous improvement eorts through eective facilitation of retrospectives and metric-based evaluations, pinpointing successes and areas for improvement to optimise team dynamics and outcomes. Actively identify and resolve impediments, ensuring team focus on sprint goals by leveraging modern IT advancements and optimal resource allocation, enhancing productivity, and adhering to timelines. Assess and mentor teams on increasing Scrum maturity and creating bespoke initiatives that elevate practices to advanced levels, directly correlating with enhanced organisational performance. Coach teams on adhering to Agile principles within various frameworks, such as Kanban and SAFe, ensuring best practices are understood and implemented, and fostering a culture of agile excellence. Maintain robust collaboration with senior management and cross-functional stakeholders, ensuring strategic alignment and eective communication to facilitate successful project deliveries. ResponsibilitiesPage 2 of 2WORK EXPERIENCEScrum Master Project ManagerPresbyterian Homes and Services03/2020 - 02/2022, Roseville, MNSpearheaded the adoption of Access Control Solutions by guiding application teams through detailed discovery processes, subsequently overseeing the execution of strategic technical adjustments. Worked closely with information security SMEs and application developers to integrate robust security measures, thereby improving project outcomes and compliance standards.Successfully facilitated daily scrum meetings, sprint planning, reviews, and retrospectives, fostering a collaborative team environment that consistently met project timelines and objectives. Enhanced team dynamics and productivity by leading conict resolution and communication strategies, ensuring seamless coordination across all project phases.Identied and swiftly removed obstacles impeding team progress, ensuring a laser focus on achieving sprint goals and enhancing overall team eciency.Assessed and signicantly improved the Scrum maturity of the team, implementing targeted mentoring programmes to elevate the organisation's Agile capabilities and practices.PREVIOUS WORK EXPERIENCEScrum Master - Securian Financial (11/2019 - 03/2022) Minneapolis, USAScrum Master - Abu Dhabi Food Control Authority (07/2014 - 09/2019) Al Ain, UAEScrum Master Cloud Support - Shenzhen International Trading (12/2013 - 05/2014) Shenzhen, ChinaOracle Database Support - Edison Long Logistic Company (09/2009 - 12/2013) Shenzhen, ChinaProject Coordinator/Oracle DatabaseSupport - BUNS Construction, Inc. (09/2006 - 07/2009) Yaound, CameroonEDUCATIONBachelors Degree in Cyber Security (In Progress)Arizona State University2024, Tempe, AZMajor in Business Information SecurityBA Law (LLB)University of Yaounde II (SOA)Soa, CameroonMajor in English Private LawTECHNICAL SKILLSCore Skills Jira Conuence Gitlab for Devops Kanban and SAFe ResponsibilitiesCoursesCourses |