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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE Knoxville, TN EMAIL AVAILABLEEXPERIENCELogistics Consultant April 2024 - CurrentAxle Logistics Knoxville, TN Logistics Consultant April 2024 - CurrentKey Responsibilities: Collaborate with carrier partners and shippers. Develop long-term customer relationships through exceptional customer service. Manage the movement of clients goods from pickup to delivery. Conduct contract negotiations to maintain competitive pricing. Collaborate with team on pricing strategies and problem solving. Build client portfolio through extensive cold calling. Key Accomplishments: Operations Excellence Landed revival account month 1Channel Account Executive September 2021 - March 2024 Elo Touch Solutions Knoxville, TN Channel Partner Representative - September 2021 - March 2022 Channel Account Executive - March 2022 - March 2024 Key Responsibilities: CPR - Monitor, coordinate, and communicate with partners within the Partner Program established by the company. CPR - Facilitate and host introductions between Channel Account Executives and new businesses interested in partnering with the company. CPR - Manage leads and opportunities by qualifying them and dispersing them to the appropriate executives for additional relationship building. CAE - Build and manage relationships with named accounts by conducting regular meetings to discuss partner needs and opportunities, while searching for new business growth opportunities. CAE - Analyzing market trends and opportunities to develop targeted sales strategies for different regions and partner segments. CAE - Educating and training channel partners and customers by holding quarterly meetings and providing training materials and product guides so that partners can gain comprehensive knowledge about products. CAE - Monitoring and managing the performance of partners by setting and tracking sales goals, pipelines, and by providing regular feedback and insights on pipeline development and deal registrations. Key Accomplishments: CPR to CAE Promotion after 7 months. Achieving The Century Club Award (100% Sales Goal Attainment) - 2022 Logistics Specialist March 2021 - September 2021Pilot Flying J Corporation Knoxville, TNKey Responsibilities: Analyzing sales data for Pilot Corps multiple fuel stations to plan, dispatch, and monitor multiple trucker routes within the South Carolina, Georgia, and Florida regions. Take calls from the multitude of truckers delivering fuel to Pilot fuel stations to resolve supply, terminal, and truck issues. Along with assisting to resolve technical difficulties involving Pilots fueling applications that were utilized to monitor their dispatch schedules, the monitoring of the truckers actual work schedules to assure appropriate staffing, was also required.Social Worker/Case Manager April 2018 - March 2021 State of Tennessee Department of Childrens Services Knoxville, TN Key Responsibilities: Providing one on one case management to parents who have had their child(ren) removed from them and have entered the custody of the State of TN. Assessing clients, parents, and children for needs and concerns raised during the custodial episode and assisting them in the reunification process, if that is a possible outcome. Formulate and plan strategies with multidisciplinary teams and service providers, communication through multiple platforms, to provide continuous care for children, provide clear and concise road maps to parents towards reunification, and addressing needs and concerns brought up during the custodial episode. Maintaining regular contact with clients, parents, and children by calling, texting, emailing, video conferencing, and conducting face to face interactions in their homes, facilities, and miscellaneous locations to ensure that they are all meeting goals and expectations.Key Accomplishments: Knox County DCS Employee of the Year - 2020 Knox County DCS Employee of the Month - August 2020 Knox County Safe Baby Court Recognition - July 2020 Inside Sales Representative April 2013 - April 2018 Whirlpool Corporation Knoxville, TN Inside Sales Representative - Retail/Contract NE Region - April 2016 - April 2018 Inside Sales Representative - Contract ARD - Feb. 2015 - April 2018 Trade Customer Support - Database Management (Pulte) - Feb. 2014 - Feb. 2015 Trade Customer Support - Single Family Web Accounts - April 2013 - Feb. 2014 Key Responsibilities: ISR - Grow sales for independent retailers and Apartment/Contract distributors within my respective region. Meeting sales quota on a daily/weekly/monthly/yearly basis while prospecting for new business and signing potential new clients. TCS - Import information from Builder Websites to Whirlpool Database while placing orders and managing daily orders from the Database. Communicating with Builder Purchasing to solve appliance issues while creating and maintaining process documents for continuous improvement. Customer Service Representative Oct. 2012 - April 2013 Elavon Knoxville, TNKey Responsibilities: Take calls from accounts and resolving issues pertaining to Credit Card Processing while meet daily/weekly/monthly call quotas and ensure excellent customer service Sales Associate Feb. 2012 - Oct. 2012Guitar Center Knoxville, TNKey Responsibilities: Responsible for qualifying customers to help them make musical purchases while maintaining sales floor displays, stocking and filling sale items on the sales floor and making outgoing phone calls to potential customers and to follow up with recent purchases to ensure quality customer service. EDUCATIONUniversity of Tennessee Knoxville, TN Bachelor of Arts & Science Graduated December 2011 Major: English - Concentration LiteratureSKILLSCustomer Service Microsoft Office Excel Word Powerpoint Sales Retail CRM Public Speaking Communication Problem Solving Critical Thinking Time Management Conflict Resolution Administrative Negotiation Collaboration Teamwork Channel Sales Software Sales Lead Qualification Business Planning Cold Calling Deal Closure Pricing Negotiations Product Demonstrations Sales Force |
