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Candidate Information
Title Customer Service Store Manager
Target Location US-NJ-Mount Laurel
Email Available with paid plan
Phone Available with paid plan
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ExperienceWalgreensStore Manager Unassigned, Egg Harbor City, NJStreet Address /2023 - PresentManaged inventory and purchasing as well as overall store operations including overseeing pharmacy operations Managed a team of Street Address -30 employees, including several members of leadership, and trained them in a variety of merchandising and organizational functionsMaintained healthy staff morale by creating a fun, educational environment with a high level of employee engagementMaintained and clean, well stocked store as well as a clean, neat and organized stockroom to run efficient operationsInsightful, versed understanding of monthly P&L statements Possesses excellent customer service and communication skills Royal FarmsStore Leader/Manager, Egg Harbor Township, NJ07/2021 - 04/2023Responsible for all aspects of the store including customer service, ordering, stocking, cash management, scheduling, and providing a clean safe environment for customers and associates inside the store as well as on the fuel courtMulti-unit leadershipTrained managed and developed staff to improve overall performance, service quality and productivity Enforced proper sanitation practices to prevent spoiling or contamination of foods Maintained safe operations of food prep equipment to reduce complications and retain safety procedures Managing an efficient, friendly and effective crew of 30-45 leaders and associates WawaFood and Beverage Manager, Margate City, NJ10/2007 - 07/2021*Received a rating of "ready now" for AGM when a store becomes available Trained, managed and developed staff to improve overall performance, service quality and productivity Enforced proper sanitation practices to prevent spoiling or contamination of foods Maintained safe operations of food prep equipment to reduce complication and retain safety procedures Developed processes to streamline food preparation and presentation tasks, recommending changes as necessary to boost food-cost savingsMaintain overall store cleanliness procedures with emphasis on food safety standards Took ownership of food safety audits and implemented checklist for the entire area Cash management and register operationsHiring and schedulingManage an efficient, friendly and effective crew of 15-40 team members Implemented processes to reduce shrink and increase sales SkillsCustomer service, Time management, Communication skills, Food service, Leadership, Bilingual, Conflict Resolution, Training & DevelopmentAngelica KellyEgg Harbor Township, NJ / EMAIL AVAILABLE / PHONE NUMBER AVAILABLE EducationGeneralAbsegami High School, Galloway, NJ06/2005General StudiesAtlantic Cape Community College, Mays Landing, NJ

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