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| | Click here or scroll down to respond to this candidateCandidate's Name
Sherwood, AR C: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEProfessional SummarySuccess-driven, resourceful, and self-motivated professional with experience providing internal employee development, team effectiveness and leadership development consulting to all levels of an organization; adaptable leader with the ability to work independently and maintain critical thinking skills in the face of unforeseen challenges with a strong work ethic, positive attitude, accurate, assertive, and adaptable.Skills & Qualifications Possess effective leadership skills including initiative, integrity, sensitivity, judgement, delegation and organizational vision, critical thinking, and decision making Strong proficiency with Internet, Windows-based PC, advanced skills and understanding of Microsoft Word, Excel, PowerPoint, and Outlook Handle confidential information with integrity and professionalism within HIPAA Guidelines Outstanding organizational and conflict management skills with seasoned accuracy in the areas of scheduling, medical terminology, technical support, and customer engagement Ability to collaborate, communicate, set priorities, and organize the work to meet deadlines, ensuring compliance with established processes, policies, and regulations Proficient in entering, accessing, and retrieving data, and creating customized reports Multi-tasking skill set to manage multiple conversations via chat, email, and voice channels Hands-on experience in reviewing, updating, or making changes to accounts Thorough knowledge of product philosophy, policy, procedures, documentation, and systems Function as an effective team member while supporting the efforts and concepts of other departmentsAcademic CredentialsCertified Nursing Assistant Certification; Cabot Nursing Home July 2010 High School Diploma; North Little Rock High School June 2003 Professional ExperienceBear Creek Wood Work Sherwood, AR 08/2023 Present Secretary Manage and organize the calendar, including scheduling appointments and meetings. Handle all incoming and outgoing correspondence, including emails, letters, and packages, to ensure timely and accurate communication. Prepare and edit documents, reports, and presentations to support the manager work and communication needs. Process expense reports and manage budget tracking for personal and professional expenditures to ensure accurate financial management. Act as the first point of contact for the manager, screening phone calls, inquiries, and requests, and handling them when appropriate.Magnolia Retirement Center Little Rock, AR 01/2012 08/2023 Facility Manager Maintained inventory and ordered supplies to keep facility resources readily available. Evaluated facility operations and personnel for safety and health regulations compliance. Supervised staff of 20+ in day-to-day activities. Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels. Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances. Led facility management staff and consultants in producing business plans that focused on facility operations.Patient Care Technician Obtained patient report and ensured on-going communication with R.N. regarding patient care/changes in condition; Informs nurse of patient requests or complaints. Communicated effectively with other team members to facilitate patient care. Provided appropriate grooming/oral hygiene and comfort measures and assists patients with activities (ambulation, up in chair, turn and reposition). Documented all patient care activities/tasks, vital signs, ADL, wave tests, I&O's accurately and timely and per unit and department standards. Served as resources person to support department members in performance of duties. Robinson Nursing and Rehabilitation North Little Rock, AR 09/2010 04/2012 Certified Nursing Assistant Executed basic technical skills, including applying dressings, taking, and documenting vital signs, identifying, and documenting signs and symptoms of diseases/condition that are common, CPR, measuring and documenting fluid intake and output, and administering treatment as directed by the nurse or physician. Performed clerical support duties, such as entering orders, answering phones, entering data, and processing chart. Verified identity of resident receiving medication and records name of drug, dosage, and time of administration on specified forms or record.Patient Care Technician Implemented direct patient care under the supervision of the nurse, promoting patient and family centered care in a healing environment. Collected clinical data and information on patients and reported changes in patient's status to the nurse. Participated in activities that promote safety, quality, and regulatory compliance. Completed daily ADL's, vital signs, positioning, and assist with mobility and transfers. Arkansas Pediatric Facility Sherwood, AR 01/2007 09/2012 Life Skills Technician Assisted clients to identify challenges and set goals. Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals. Administered medications and helped clients set reminders to learn how to take important medications according to schedule. Completed regular check-ins and progress report for each client. Liaised with key accounts to deliver targeted administrative household support. References and supporting documentation upon request |