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Candidate's Name
Media Specialist | Customer Relations & Management
Profile
PHONE NUMBER AVAILABLE
Adaptable recent graduate with a B.A. in Media (specializing in Research
Advertising) and a minor in Psychology. Skilled in customer management, EMAIL AVAILABLE
employee management, and client relations. Seeking to leverage my
6020 S Edgar Ln
teamwork and strategic thinking abilities to contribute to the success of Bloomington, IN 47401
your company!
EXPERIENCE EDUCATION
SALES ASSOCIATE
Indiana University, Bloomington IN
H&M, Bloomington, IN
2021 - Present
B.A. in Media (Research
Promote store membership and sales opportunities, driving customer Advertising) | Psychology Minor |
engagement. Graduated: July 2024
Maintain visual presentation standards to ensure a positive shopping
Indiana University, Bloomington, IN
experience.
Media Design Certificate
Train new employees and lead teams to efficiently manage product
Web Creation Certificate
organization.
SET DESIGNER ASSISTANT
Blue Ace Media
SKILLS
October 2024
Set Designer Assistant on IU Credit Union Commercial Series
Creative & Analytical Thinking
SET DESIGNER/PA INTERN Project Management
The Ice Cream Man, Short Film Strategic & Community Building
April 2024
Customer Service & Sales Expertise
CASHIER & WAREHOUSE OPERATIONS Photography and Photo Editing
Markdown Store Fluent in English, Studied Spanish
2022-2023
Processed transactions, managed inventory, and maintained VOLUNTEER
store appearance. EXPERIENCE
Resolved customer issues and ensured efficient operations
Sherwood Oaks Christian Church,
CUSTOMER SERVICE MANAGER Bloomington, IN
Hobby Lobby
Videographer/Photographer
2019- 2020
August 2023 Present
Managed customer service team, optimized operations, and Camera Operator | 2019 2020
improved service quality. Videographer for Middle/High
Recruited and trained employees, driving customer satisfaction. School Ministry | April 2018 2019
RELEVANT
COURSEWORK
Strategic Content Development
Digital Media and Society
Media and Consumer Behavior
Introduction to Advertising and Integrated
Marketing Communication
Cognitive Psychology
Audience Analysis
Page Designs and Layout
Photoshop, Illustrator and InDesign Basics
Dreamweaver Basics
HTML and CSS Basics
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