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EMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional ExperienceNeuroPsychiatric HospitalJuly 2023 - PresentProven track record of successfully completing projects on time and within budgetExcellent communication and interpersonal skills with the ability to work effectively in a team environmentProvided direct patient care, including conducting individual and group therapy sessions, crisis intervention, and psychoeducationCoordinated care with other health care providers and community resourcesAssessed patients' mental health needs, developed individualized treatment plans, and monitored progressPerformed administrative duties, such as completing and submitting documentation, scheduling appointments, and responding to inquiriesAssisted with the development of programming and services designed to meet the needs of the clientsMaintained patient confidentiality according to HIPAA guidelines and code of ethicsParticipated in team meetings and provided support and consultation to team membersChipotleMay 2023 - July 2023Crew memberGreeted customers and provided excellent customer serviceManaged food preparation and delivery to ensure accuracy and quality of productsOperated cash registers, accepted payments and made changePrepared food items according to menu specificationsMaintained cleanliness of work and dining areasPerformed opening and closing proceduresRestocked items as neededEnsured all food safety and sanitation guidelines were followedAssisted with inventory control and ordering of suppliesBath and body worksSeptember 2021 - May 2023Sales associateWelcomed customers and provided exceptional service to ensure a positive shopping experienceAssisted customers in finding the right products in the store as well as onlineRecommended products, services and promotions to customersMaintained knowledge of current sales and promotions, policies regarding payment and exchangesProcessed customer transactions accurately and efficientlyStocked shelves and maintained store cleanlinessEnsured that all customers received excellent customer serviceProcessed shipments and processed returns accurately and efficientlyMaintained a tidy and organized work area at all timessales associateDeveloped and maintained a professional relationship with customersAspen TraceDecember 2021 - September 2022Greeted and welcomed guests upon their arrival.Maintained a positive attitude and excellent customer service skillsResponded to guest complaints and requests in a timely mannerAnswered inquiries about policies, services, and local attractionsWorked closely with the housekeeping staff to ensure all rooms were clean and tidyInspected rooms to ensure that they met all safety and cleanliness standardsAssisted with setting up and breaking down of events, including arranging tables, chairs, and decorationsWalmart AssociateJuly 2020 - December 2021Assisted customers with online grocery orders using store website and mobile appProvided courteous and helpful customer service to ensure customer satisfactionProcessed online orders and scheduled delivery/pickup appointmentsMonitored inventory levels and restocked shelves as neededResolved customer inquiries in a timely mannerMaintained accurate records of customer orders and paymentsAssisted in maintaining a clean and organized store spaceUtilized effective and efficient problemsolving skills to resolve customer issuesEducationDiploma December 2019 - May 2021Southport Highschool at 971 E Banta Rd, IndianapolisGraduated high school at the age of 17, 1 year before the expected graduation dateGraduated from [Southport] with a GPA of 3.4Completed collegelevel coursework in History and EnglishGained valuable experience working as a [ Walmart Retail] Sales Associate for one yearDemonstrated effective problemsolving and communication skills while helping customersDeveloped strong organizational and time management skills while managing multiple tasksGraduated high school at the age of 17, 1 year before the expected graduation dateMaintained a parttime job while in high school to provide financial assistance to familyAugust 2021 - PresentUniversity of Indianapolis at 1400 E Hanna Ave Indianapolis, IN 46227Gained experience in finance, accounting, marketing, and managementDeveloped strong problem solving and analytical skills through coursework and projectsGained knowledge in a variety of disciplines, including mathematics, natural science, writing, and social scienceDeveloped excellent communication, problemsolving and critical thinking skills through coursework and handson learningUtilized innovative technology to improve performance in classes and research for projectsVolunteered at various community events, including food drives and fundraising activitiesKey SkillsLeadershipCommunicationTeamworkProblem SolvingEmpathyFlexibleAccomplishmentsGovernors Work Ethic certification May 2021The Governor's Work Ethic Certification identifies and evaluates area high school seniors who may be good candidates for success in the workplace or in higher education. The Governor's Work Ethic Certification Program engages qualifying high school seniors.Hearing Officer & Decision-Maker certificationAugust 2021Decision-Maker Mission/RoleBias, Conflicts of Interest, and RecusalDue ProcessOverview of the Title IX ProcessUnderstanding and Interpreting PolicyPreparing to Make a DecisionUnderstanding EvidenceTrauma-Sensitive QuestioningAssessing Credibility and Explaining Credibility DeterminationsMaking a Finding and Final DeterminationAssigning SanctionsRecordkeeping and Documentation |