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Click here or scroll down to respond to this candidateCandidate's Name
Street Address - PHONE NUMBER AVAILABLE - EMAIL AVAILABLEProfessional SummaryCompetent Automotive Accounts Collections Specialist bringing 11 years' experience in handling all facets of accounts receivable. Exemplary ability to resolve billing disputes, bring current auto loan delinquencies, provide excellent customer service, track and apply payments and update customer files.Recognized as an effective leader with consistent achievement of objectives.Experienced customer service supervisor with 25 years of experience in the healthcare insurance industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing corporate profits.SkillsClosing processes Inventory managementAccurate payment posting Report writing.Aging reports analysis Account maintenanceOpening and closing procedures Statistical and operational analysis Correspondence managementWork HistoryBlueLine Security Nashville, TNUnarmed Security Guard, 10/2023 PresentAt TriStar StoneCrest Medical Center I worked with a team of security guards stationed near the ER department, assigned to monitor all activity in and around the emergency room.At TriStar Century Farms ER, was responsible for monitoring patients or visitors entering ER. This included greeting ER patients, identifying the need for treatment, radio information to the ER medical staff and registering ER visitors.Real Estate Handyman (Owner) Nashville, TNIn business renovating homes for real estate agents and homeowners. - 2018 to CurrentAllied Security Nashville, TNSecurity Guard, 03/2019 03/2021Hertz Rental Car Hub at Nashville International, 03/2019 to 09/2019 - Primary responsibility was to log in and out of Hertz Rental lot all new vehicles to be prepped for rental and all vehicles currently being rented. This data was captured electronically and reported to management.Cummins Station, 09/2019 to 03/2021. - Responsibilities were to monitor all human traffic into 400,000 square feet of this iconic building. Built in 1906, consist of retail offices, restaurants andoffice space. Via a panel of 6 computer monitors, guards were assigned to surveillance all movement inside and outside the building.Ford Motor Credit Franklin, TNSenior Collections Representative, 02/2000 to 04/2011 (Retired)Contacted clients with past due accounts to formulate payment plans and discuss account restructuring options.Handled high volume of inbound and outbound calls pertaining to reconciliation of delinquent accounts.Medical Millenium Nashville, TNCustomer Service Associate, 09/1998 to 01/2000Initiate contact with clients listed on hospital account receivables to ascertain when delinquencies will become current. Post customer/patient payments by recording cash, checks, and credit card payments.Helm Publishing Highland Park, MICustomer Service Representative, 08/1995 to 06/1998Received calls from the automotive service and repair industry to provide comprehensive.service repair and automotive owner manualsBlue Cross Blue Shield of Michigan Detroit, MICustomer Service Representative Supervisor, 09/1968 to 04/1993Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve overall effectiveness of personnel and activities.Established and developed highly efficient and dependable customer service team by delivering ongoing coaching, motivation and fostering career advancement.EducationHigh School Diploma: 1966Detroit Central High SchoolAssociate of Arts: Business Administration: 1972Highland Park Community CollegeThird Year Studies in Business Administration 1976Wayne State University - Detroit, MIBachelors degree Business Administration 2008Tennessee State University Tennessee |
