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Title Boca Raton Customer Service
Target Location US-FL-Miami
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Candidate's Name
Street Address  Park TerBoynton Beach, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESummaryDriven by my passion to succeed. Hospitality is always in my heart. Providing consumers with not only great food and beverage but also great service.Work ExperienceServer / BartenderMaggie Mcflys / Boca Raton,FL Oct,2023  Mar.2024Help patron select food and beverages by suggesting food coursesProvide information to help with food and beverage selectionsPresent order choices in a prompt and efficient mannerMaintain dining ambiance with an enthusiastic mannerBartender / ServerFarmers Table / Boca Raton Apr. 2024  PresentGreet customers, offer menus, and inform them of specialsTake customers food and drink ordersMixed and serve drink beverages to customers in a fast-paced environmentMaintaining cleanliness and organization of the bar area, as well as replenishing and restockingReceiving server orders and issuing ordered drinks and beverages prompt and efficientlyProvide great customer service ensuring a positive experience to all patronsBartender / ServerCinemark Bistro Boca / Boca Raton, FL Apr. 2024  PresentGreet customers, take orders, and provide drink suggestionsPrepare and serve alcoholic and non  alcoholic beverages: beer, wine, and mixed drinksMaintaining cleanliness and organization of the bar area, replenishing and restockingReceiving server orders and issuing ordered drinks prompt and efficientlyMeeting and exceeding all guest requests and expectations with a professional attitudeESE Classroom TeacherThe District of Palm Beach Schools - Delray Beach, FL Sept 2016 -Aug 2023Modify assignments in class work according to the students academic levelDeveloping lesson plans, teaching students, and grading papersParticipating in staff meetings, parent teacher conferences, and other school eventsCreating a stimulating learning environment that encourages student growth and developmentBartender / ServerHyatt Place Delray Beach, FL Apr.2023  Nov.2023Perform opening and closing proceduresPerform all bar setup, restocking and replenishing of bar inventory and suppliesPrepare beverages according to company recipes and standards including signature cocktailsHave a thorough knowledge of menu and applicable specialsEngage with guests in a cordial efficient and professional mannerProperly check ids, process payment and collect payments from guestBartender/ServerDelray Beach Market Delray Beach, FL Oct.2022  Jan, 2023Provide efficient hands-on beverage and drinksUpselling drinks and facilitating repeat business with customersfast-paced work environment bartending on busier daysOperate computerized cash register and affiliate POS systemEnforce age requirement to all customers at the barBartender/ServerOmni Champions Gate Resort- Davenport, FL Jan. 2010  Mar, 2012Provide efficient hands-on food and beverage delivery while successfully upselling food and beverage ordersUpselling drinks and facilitating repeat business by cultivating relationships to encourage repeat customerfast-paced work environment, bartending on busier days, put orders in micros and get people their checks in a timely matterExperience utilizing POS systems quickly and accuratelyOperate computerized cash register and affiliate POS systemEnforce age requirement to all customers at the barEvent BartenderLa Factoria - San Juan, PR Jan. 2009  Dec. 2009Interact with customers, take orders and serve snacks and drinksAssess customers needs and preferences and make recommendationsMix ingredients to prepare cocktailsPlan and present bar menuCheck customers identification and confirm it meets legal drinking ageRestock and replenish bar inventory and suppliesStay guest focused and nurture an excellent guest experienceComply with all food and beverage regulationsEducationAssociate of Arts in Liberal Arts- 60 CreditsHillsborough community college August 2014Skills Teamwork  Customer Service  Leadership  UpsellingCertificationBartending Institute

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