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Click here or scroll down to respond to this candidateCandidate's Name
CCadiz KYPHONE NUMBER AVAILABLEEMAIL AVAILABLEI am a Customer Service Agent/Manager specializing in providing exceptional customer service while maintaining a high level of accuracy. Receiving inbound and making outbound service calls accessing customers needs and assisting them appropriately are keys to my success. I believe in tackling the job head on, and am ready to trouble shoot and problem solve situations that may be outside standard procedure. I am a firm believer that knowledge is the key and, thrive on becoming a knowledge expert. I am currently passionately pursuing my Bachelors Degree in Computer Science, and list this as one of my proudest accomplishments. WORK EXPERIENCECustomer Service Agent/Caretaker03/2021 to PresentMedicaidCadiz KYI am a Customer Service representative/ caretaker addressing and meeting all the needs of my patient including outbound and inbound phone calls. I spend multiple hours daily scheduling appointments, dealing with insurance providers, and making contacts for future assessments and financial needs. Included in my list of duties, are multiple interactions with pharmacies to provide medications and dialysis solution orders and their quantities. Keeping up to date and accurate information to meet my clients needs is not only imperative, it is critical to their health. With a proven track record, I pride in knowing they can count on me in their absolute time of need. As a firm believer in education, I will continually pursue any and all knowledge that is available to me. Customer Service Agent01/2017 to 01/2021Timeshare Resales Inc.DeBary FLPlayed a pivotal role in assisting less than happy customers in the resale of their timeshare properties. Provided accurate and up to date information ensuring professional assistance in determining my clients needs. Provided a high level of accuracy and assisted with travel arrangements to both buyer and seller not limited to flights and/or cruises. Booking hotels and car rentals to better provide for my clients, put their focus on the subject at hand and meeting the end result. With a proven track record of meeting my clients needs, they could count on me to fulfill their emotional and financial expectations. SKILLSI am a team player whose best interest lies within the task at hand. I am performance driven and excel in detail while meeting deadlines that will save the companies time therefore finances. When faced with time management and deadlines, they are motivating factors . I'm thorough yet proficient and there is no room for procrastination. As a professional researcer, if I dont know sonething, I will find out. I am an excellent problem solver and prove analytically. As a passionate college student pursuing her Bachelors Degree in Computer Science, I believe knowledge is the key to continually grow. Loyal to a tee and compassionate about my endeavors, I treat obstacles as stepping stones to drive me. Providing outstanding customer service while meeting clients needs is the goal I set out to accomplish daily. EDUCATIONColorado Technical UniversityBachelor'sComputer ScienceOnline07/2023 to Present |
