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Click here or scroll down to respond to this candidateCandidate's Name
Independence, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperiencePizza Hut Shift ManagerPizza Hut-Independence, MOJanuary 2024 to September 2024 Managed cash register operations, including handling cash transactions, processing returns, and providing excellent customer service Assisted in training new hires on proper cash handling procedures, company policies, and customer service standards Resolved customer complaints or issues regarding refunds or exchanges promptly and professionally Maintained accurate records of daily sales, returns, and voids to reconcile with end-of-day reports Maintained a clean and organized checkout area by regularly restocking bags, receipt paper rolls, and other supplies as needed Ensured compliance with all financial regulations related to cash handling procedures at the cashier stations Developed strong product knowledge to assist customers with inquiries about merchandise availability or pricing Led weekly staff meetings to communicate updates on menu changes, special events, and operational improvements Monitored kitchen operations during service hours to ensure adherence to health codes, sanitation standards, and quality control measures Maintained a clean and organized kitchen environment by enforcing strict cleanliness standards among staff members Performed regular cycle counts to verify physical inventory matches system records Trained new employees on proper inventory handling procedures and company policies Maintained a clean, organized, and visually appealing storeroom area at all times Analyzed historical data to forecast future demand patterns accurately Conducted regular analysis of slow-moving inventory to identify potential causes and recommend appropriate actions Developed standardized labeling systems for easy identification of products during restocking activities Assistant ManagerBP-Independence, MOMarch 2021 to November 2023 Managed cash register operations, including handling cash transactions, processing returns, and providing excellent customer service Implemented new POS system, resulting in improved accuracy and efficiency in cash handling procedures Maintained accurate records of daily sales, returns, and voids to reconcile with end-of-day reports Developed strong product knowledge to assist customers with inquiries about merchandise availability or pricing Performed regular audits of cashier drawers to identify discrepancies or errors in cash transactions Maintained a clean and organized checkout area by regularly restocking bags, receipt paper rolls, and other supplies as needed Ensured compliance with all financial regulations related to cash handling procedures at the cashier stations Assisted in the management of daily operations, ensuring smooth and efficient workflow Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations Created training materials and conducted training sessions for new hires on company policies and procedures Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team Developed and implemented staff training programs to enhance product knowledge and improve customer service skills Managed inventory levels, ensuring adequate stock availability while minimizing excess or obsolete itemsMaintenance/Cashier/CookPilot Flying J-Kansas City, MOJune 2019 to September 2021 Conducted regular inspections of facilities to identify potential hazards or areas in need of repair or improvement Developed and implemented a comprehensive training program for maintenance technicians to enhance their technical skills and knowledge Maintained compliance with environmental regulations by properly handling hazardous materials/waste disposal/etc Investigated equipment failures or malfunctions to determine root causes and recommended/ implemented appropriate corrective actions Developed comprehensive preventive maintenance schedules based on manufacturer recommendations for various types of machinery/equipment/systems/etc Collaborated with engineering teams during the design phase of new projects to provide input on maintainability aspects Coordinated with external contractors/vendors for specialized repairs or services beyond internal capabilities Managed inventory levels of spare parts and supplies to minimize downtime and reduce costs Performed routine maintenance tasks, including inspecting equipment, troubleshooting issues, and repairing or replacing faulty components Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies Responded promptly to requests for spill cleanup or other emergencies to maintain a safe environment Followed established safety protocols when handling hazardous materials or chemicals Supported facility maintenance by performing minor repairs such as changing light bulbs or fixing leaky faucets Communicated effectively with supervisors regarding any issues or concerns related to custodial duties Maintained accurate records of cleaning activities, supply usage, and equipment maintenance for reporting purposes Served as a point of contact for resolving custodial-related issues raised by building occupants Prepared and cooked a variety of dishes, ensuring high quality and presentation standards Managed food inventory, minimizing waste and optimizing cost efficiency Maintained a clean and organized work area, adhering to sanitation regulations Ensured compliance with health codes and regulations during food handling, storage, and preparation stages Managed multiple orders simultaneously during peak hours while maintaining accuracy Conducted regular inspections of equipment to identify maintenance needs or potential hazards Followed recipes and portion control guidelines to consistently deliver delicious meals EducationHigh school diplomaVan Horn High School - Independence, MOAugust 2015 to May 2019Skills Cash Handling (8 years) Food Service (6 years) Cleaning Experience (8 years) Cashiering (8 years) Kitchen Experience (5 years) Shift Management (3 years) Merchandising (8 years) POS (8 years) Host/Hostess (6 years) Retail Sales (8 years) Basic math (8 years) Communication skills (8 years) Conflict management (3 years) Stocking (6 years) Inventory control (2 years) Supervising Experience (3 years) Quality Control (4 years) Training & Development (3 years) Recruiting (2 years) Time Management (8 years) Cleaning (6 years)Languages Spanish - IntermediateCertifications and LicensesDriver's License |
