Candidate Information Name Available: Register for Free Title Data Entry Insurance Verification Target Location US-PA-Pottstown Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Pottstown, PA Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEBold ProfilePROFESSIONALSUMMARYProven leader in healthcare administration, adept at reducing billing discrepancies and enhancing customer satisfaction at Ambulnz by Docgo. Excelled in high-stress environments, demonstrating exceptional problem-solving abilities and attention to detail. Skilled in HIPAA compliance and insurance verification, I significantly improved operational efficiency and team development. SKILLS Team Development Reporting skillsStrategic Decision-Making Technical knowledgeReporting Requirements Regulatory RequirementsHIPAA Compliance Customer EngagementPatient account management Insurance VerificationData entry proficiency Month-end closing procedures Records organization and review Customer ServiceTime Management Attention to DetailMultitasking and Organization Problem-solving abilities WORK HISTORY PRE BILLING SUPERVISOR 10/2011 to 08/2024 Ambulnz by Docgo King of Prussia, PAReduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.Minimized errors in customer billing information through diligent verification practices and prompt issue resolution. Upholding adherence to company policies and client agreements. Routinely obtain insurance information, obtain authorizations DISPATCHER CLERK 02/2006 to 09/2011Liberty Ambulnace Pottstown, PAManaged high-stress situations, prioritizing tasks to maintain optimal productivity levels in a fast-paced environment.Trained new employees on established procedures, providing ongoing mentorship for their continued growth and success within the company.Handled escalated customer concerns with empathy and professionalism, leading to successful conflict resolution. Improved customer satisfaction with timely and accurate information updates.EDUCATION EMS Emergency Medical TechnicianMontgomery County Fire Academy, Conshohocken, PA