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Asset Protection Specialist- Macy's at Macy'sUnited StatesExperienceMacy'sAsset Protection Specialist- Macy'sAugust 2019 - July 2020 (1 year)Manassas, Virginia, United States1 Detect via behavioral analysis individuals displaying key indicators of social and criminal dishonesty. To identify potential loss for company then actively prevent loss of patrons/money/merchandise/safety through multiple forms of engagement, including: deterrence, video and floor surveillance, evidence collection, price verification and physical apprehension of identified individuals participating in criminal activity.2 Monitor, detect and initiate solutions for internal and external procedural shortage control issues identified via fiscal reports, inventory results, observations discovered via floor and facility patrol, cash count shortages, monthly employee performance results, hotline tips, audits, etc. 3 Facility Safety Officer (FSO) - to conduct monthly audits of facility's physical maintenance requirements and physical security features, including but not limited to: alarm tests, pass codes and authorized access, lock/key distribution, inspection of Government mandated safety standards, retail hazmat and first aid response/training, employee orientation, Code Adam and lost children response, facility evacuation and security lockdown. 4 Adhere to, support and implement all Company/Agency's policies & procedures and to protect the reputation and financial stability of the Company/ Agency as allowed by the law.Best BuyAsset Protection Specialist- Best BuyMay 2018 - June 2019 (1 year 2 months)City of Fairfax County, Virginia, United States1 Detect via behavioral analysis individuals displaying key indicators of social and criminal dishonesty. To identify potential loss for company then actively prevent loss of patrons/money/merchandise/safety through multiple forms of Page 1 of 10engagement, including: deterrence, video and floor surveillance, evidence collection, price verification and physical apprehension of identified individuals participating in criminal activity.2 Monitor, detect and initiate solutions for internal and external procedural shortage control issues identified via fiscal reports, inventory results, observations discovered via floor and facility patrol, cash count shortages, monthly employee performance results, hotline tips, audits, etc. 3 Facility Safety Officer (FSO) - to conduct monthly audits of facility's physical maintenance requirements and physical security features, including but not limited to: alarm tests, pass codes and authorized access, lock/key distribution, inspection of Government mandated safety standards, retail hazmat and first aid response/training, employee orientation, Code Adam and lost children response, facility evacuation and security lockdown. 4 Adhere to, support and implement all Company/Agency's policies & procedures and to protect the reputation and financial stability of the Company/ Agency as allowed by the law.Cabela'sFirearms outfitter- Cabela'sAugust 2017 - April 2018 (9 months)Gainesville, Virginia, United StatesResponsible for maintaining a complete, thorough and accurate firearms inventory for the retail location to include the acquisition and disposition of firearms within federal legal requirements.Position responsibilities:1 Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers 2 Organizes and maintains firearms in all locations within the retail store to include Gun Counter, Fine Gun Room, Gunsmith department and all firearms storage areas.3 Insures 4473 forms are completed thoroughly and accurately 4 Controls access in and out of the Gun VaultPage 2 of 105 Completes all ATF Gun Traces on or off site as requested 6 Ships and / or transfers firearms as requested7 Receives incoming firearms and / or black powder using A&D log books and electronic A&D system. Verifies gun accuracy to Receiving document 8 Sets and maintains all ads related to firearms9 Conducts monthly firearms audits10 Assists with training of store associates as requested by the GM or Ops Support Reg. Mgr.11 Contacts customers via telephone, certified mail or e-mail concerning necessary corrections to 4473 forms to keep the retail location in compliance with the ATF12 Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customer's needs, making product recommendations based off of this analysis and promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-upSecurity Associates International, LtdDirector of Training- Security Associates International August 2010 - July 2017 (7 years)Manassas, Virginia, United States1 Serve as company's Training Director and primary instructor, develop curriculum, power point, handouts, lesson plans and developing the entire training program. Ensuring mandated curriculum, Government training standards, professional conduct and all applicable laws are adhered to. Be able to identify and engage various learning types and effectively communicate/deliver learning solutions. Adaptability in the training by thinking"outside the box" of conventional protocol to achieve exceptional results with student performance and scoring. Travel to client installations for remote training. Addressing Excessive force and "Headline" news circumstances and how to apply to training program.Page 3 of 102 Instructor for DCJS- 01E/01I Unarmed SecurityOfficer/In-service Security Officer, 05E Arrest Authority, 07E/07ISecurity Handgun training/ In-service Security Handgun training, 075 Armed Security Officer, 08E 08I Security Shotgun/In-service Security Shotgun, Red Cross Professional CPR for the healthcare provider and Layresponder CPR standard first aid, ASHI (American Safety and Health Institute) Professional Rescuer CPR and basic first aid, Monadnock MDTS and MEB, Defensive Technologies OC Instructor and NRA LE handgun Instructor.3 Serve as an FTO (Field Training Officer) - getting "boots on the ground" and walking officers through real time in the field training of actual facilities, operational procedures, patrol routes, observation/recognition/response to real-time suspicious/criminal activity, addressing faulty/improper patrols or reinforcement of client contractual needs.4 Facility/HQ Safety and Security Officer - Ensuring office staff has a safe working environment. That alarms, security features are working and tested as required. To identify or respond to hostile individuals, alarm calls or criminal activities on the facility's premises and to bar from trespass and or criminally prosecute violators.Assistant The Gun Shop/Fairfax ArmoryAssistant manager for The Gun Shop/Fairfax ArmoryMay 2012 - February 2017 (4 years 10 months)City of Fairfax County, Virginia, United StatesPosition responsibilities:1 Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers 2 Organizes and maintains firearms in all locations within the retail store. Delegates employee responsibilities and oversees Firearms transactions. 3 Ensures 4473 forms are completed thoroughly and accurately and double checks paperwork of employees for compliance.4 Assists in scheduling of employees5 Completes all ATF Gun Traces on or off site as requested Page 4 of 106 Ships and or transfers firearms as requested7 Receives incoming firearms and or black powder using A&D log books and electronic A&D system. Verifies gun accuracy to Receiving document 8 Sets and maintains all ads related to firearms and displays. 9 Conducts monthly firearms audits10 Assists with training of store associates as requested by the GM Manager. 11 Contacts customers via telephone, certified mail or e-mail concerning necessary corrections to 4473 forms to keep the retail location in compliance with the ATF12 To serve as facility Asset Protection and Security. To open and close the store and ensure facility security.13 Follows and enforces all Company policies and procedures 14 Delegates employees assignments and sets time limits to ensure efficiency.15 Education and/or Experience: Previous experience with Inventory Control procedures preferred, prior knowledge and experience with firearms preferred and stays abreast of all ATF laws and regulations. 16 Mathematical Skills / Reasoning Ability: Basic computer knowledge and math skills.17 Communication Skills: Ability to communicate effectively both orally and in writing.18 Other Knowledge, Skills and Abilities: Well organized and detail oriented Security Associates International, Ltd.Director of Operations Security Associates International, LTD September 2015 - September 2016 (1 year 1 month)Manassas, Virginia, United StatesPage 5 of 101 Serve as company's Director of security and business operations. Primary responsibilities were to ensure that security operations was functional and fully staffed. To ensure officers had required Federal/State and company training. To preform new hire orientations and uniforming. To review and update company wide policies and procedures to reflect changing laws and government regulations. To monitor officer performance and adherence to client contractual requirements. To visit clients and ensure field operations were reflecting submitted reports. To investigate reports of dishonesty and discipline, terminate and or prosecute violators.2 Logistics - Uniform, supply and logistics - Duties were to ensure that new officers had fresh excellent condition fitted uniforms available. That new hire packets were created and available.3 Oversee contracts and client relations - To ensure that the client's security requirements are being adhered to and reports are legible, concise and submitted on time. To continue to build Company/Client relations through good service, random inspections, professional officers and supervisors and weekly client/management follow-ups.4 Cultivate new business - To solicit via phone, contract proposal or various advertising media the Company's type business and a desire to serve a prospective client5 Recruitment of new officers and supervisor team - To conduct job fairs, advertise via social media, news classifieds, job search engines, etc., open positions for professional private security contractors, officers and agents. 6 Lead special assignments and assess security plans and form security protection strategy - To lead hand picked professional private security contractors, officers and agents on special assignments as designated by the contract.Coastal International Security, Inc.Instructor Coastal International Security Training Academy, Lorton VirginiaJune 2005 - July 2010 (5 years 2 months)Alexandria, Virginia, United StatesPage 6 of 10Serve as Instructor for physical security, training a guard staff of over 2000 employees, ensuring the security operations for Federal Government facilities in the National Capital Region.2 Present information, using a variety of instructional techniques and formats such as role-playing, simulations, team exercises, group discussions, videos, and lectures. Ensuring curriculum, Government training standards, professional conduct and all applicable laws are adhered to. Be able to identify and engage various learning types and effectively communicate/deliver learning solutions.3 Teach specific training programs for the Department of Homeland Security(DHS)/General Service Administration (GSA) and the US Department of Defense (DoD). Addressing topics of discussion such as: IED recognition and response, Counter Terrorism response, Hostage Situations, Active Shooter response, Firearms safety and marksmanship, Defensive Tactics, Recognition of suspicious behavior and criminal response and prosecution, Situational awareness, Hazmat response, Emergency medical response, Natural disaster - recognition, response and aftermath responsibility and FLETC Use of Force Continuum.4 Adaptability in the training by thinking "outside the box" of conventional protocol to achieve exceptional results with student performance and scoring. Travel to Government installations for remote training. Addressing Excessive force and "Headline" news circumstances and how to apply to training program.Lifecare Medical TransportsEMT/ B Basic Life Support and EVOC driver Class2January 2003 - June 2005 (2 years 6 months)Bristow, Virginia, United States1 Served as an Ambulance driver and Attendant in Charge (AIC) for EMT-B level ambulances.The TJX Companies, Inc.Shortage Control and Senior Loss Prevention Detective (Asset Protection) Marshalls Dept StoreNovember 1999 - October 2004 (5 years)Woodbridge, Virginia, United StatesPage 7 of 101 Detect via behavioral analysis individuals displaying key indicators of social and criminal dishonesty. To identify potential loss for company then actively prevent loss of patrons/money/merchandise/safety through multiple forms of engagement, including: deterrence, video and floor surveillance, evidence collection, price verification and physical apprehension of identified individuals participating in criminal activity.2 Monitor, detect and initiate solutions for internal and external procedural shortage control issues identified via fiscal reports, inventory results, observations discovered via floor and facility patrol, cash count shortages, monthly employee performance results, hotline tips, audits, etc. 3 Facility Safety Officer (FSO) - to conduct monthly audits of facility's physical maintenance requirements and physical security features, including but not limited to: alarm tests, pass codes and authorized access, lock/key distribution, inspection of Government mandated safety standards, retail hazmat and first aid response/training, employee orientation, Code Adam and lost children response, facility evacuation and security lockdown. 4 Adhere to, support and implement all Company/Agency's policies & procedures and to protect the reputation and financial stability of the Company/ Agency as allowed by the law.The Sports AuthorityLoss Prevention Detective & LPM Trainee The Sports Authority January 1999 - October 1999 (10 months)Woodbridge, Virginia, United States1 Detect via behavioral analysis individuals displaying key indicators of social and criminal dishonesty. To identify potential loss for company then actively prevent loss of patrons/money/merchandise/safety through multiple forms of engagement, including: deterrence, video and floor surveillance, evidence collection, price verification and physical apprehension of identified individuals participating in criminal activity.2 Facility Safety Officer (FSO) - to conduct monthly audits of facility's physical maintenance requirements and physical security features, including but not limited to: alarm tests, pass codes and authorized access, lock/key distribution, inspection of Government mandated safety standards, retail hazmat and first aid response/training, employee orientation, Code Adam and lost children response, facility evacuation and security lockdown. Page 8 of 103 Adhere to, support and implement all Company/Agency's policies & procedures and to protect the reputation and financial stability of the Company/ Agency as allowed by the law.Buhite Security Services1st Sgt Site Supervisor Armed Security Buhite Security November 1994 - August 1999 (4 years 10 months)Fredericksburg, Virginia, United StatesArmed Security Officer/Sight Supervisor1 Responsible for assigning duty schedules of multiple sites and ensuring that sites are manned according to contract requirements. 2 To conduct constant vehicle and foot patrols while continuously observing contract grounds for suspicious and or criminal activity and to challenge suspected activities according to the trained use of force continuum and applicable laws. To arrest and prosecute individuals conducting illegal activities. To swear out warrants with the county/city Magistrate and Juvenile intake officials.3 To conduct surveillance on residences suspected of or known to provide illegal/ contraband substances and to document activity for future prosecution. To conduct or aid Law Enforcement in conducting arrests for illegal/ contraband substances, animal cruelty incidents, illegal gambling, solicitation for illegal/ contraband substances, domestic violence, murder, attempted murder, rioting and civil disturbance, assault, brandishing, etc., 4 To inspect vacant residences for illegal activities and potential breaking and entering. To conduct CQB entry into vacant residence and to prosecute any individuals illegally inhabiting the vacant residence. 5 To ensure Officer reports were legible, concise and completed on time for submission to Company HQ and clients.Securiguard, IncAOA Security Officer Securiguard Inc.June 1997 - April 1998 (11 months)McLean, Virginia, United States1 To Operate AOA access/egress gates and to ensure authorized and badged individuals were operating within the scope of their duties. That Page 9 of 10unauthorized individuals were properly escorted and sign in logs were maintained. Emergency services were expedited as necessary. 2 Observe and report any unauthorized access in restricted Federal airspace at Dulles International Airport (IAD). Observe and report any suspicious or criminal activity on Dulles International Airport (IAD) grounds. 3 To keep a detailed log of activities and observations while assigned to and working designated access gates.Page 10 of 10 |