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Click here or scroll down to respond to this candidateCandidate's Name
Store Manager - Swarovski TrumbullBridgeport, CTEMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceAccount Receivable ClerkHartley and Parker Limited, Inc. - Stratford, CTAugust 2019 to Present Responsibilities include investigating payment exceptions, performing transactions, reviewing work order and billing detail, and handling requests/questions received in our customer service inbox. Run credit application for new accounts. Respond to customer inquiries regarding account status. Contact delinquent customers to secure payment. Looking up customer licenses and see if they are any changes in ownership, or if customer licenses has expired. Enter payments that we received in the mail and also scanning check into the bank Dispatcher and Customer Service RepresentativeJ.B. Hunt - Wallingford, CTSeptember 2018 to August 2019J.B.HuntDispatcherWallingford, CT 06492 Dispatcher Duties-Monitor how delivery teams are progressing through their routes and schedules. Call drivers to inform them of any adjustments regarding the deliveries.Monitor how delivery teams are progressing. Responsibilities-Advises delivery teams of the proper actions regarding customer, logistics or other problems which could arise and affect scheduled deliveries. Prepares quality reports, load out reports, dispatch logs and tracking logs, and set up of manifests. Manages exceptions not limited to late departures or arrivals, breakdowns, in-home service time, NAH, go backs, accidents, product or in-home damages, delivery team illness or injury, HOS, unplanned billing, trend Customer Service-Resolves customer issues by identifying and explaining the best solution, taking the appropriate action and following up to ensure complete customer satisfaction. Store ManagerSwarovski Trumbull - Trumbull, CTJanuary 2015 to February 201906611Scheduling, training, hiring all brand ambassadors in both of my store location in Manchester and in Trumbull.In charge of scheduling, payroll for all employees of both location Making customer service a top priorityHandling all merchandising, inventory control, ordering, and cash control. Led and motivate the store teams to increase sales by making personal goals for employees, weekly sale goals, and monthly goals.Building customer loyalty by building relationships with our customers and adding them to our client list. Making visual deadlinesResponsible for all shrinkage in both locations.Shoe specialistJcPenney - Milford, CTOctober 2012 to 2014 Responsibilities: Keeping track on shoes that are in our inventory list making sure we have the same amount of shoe on the list and in the backroom. Also making sure where we locate the shoe is clean. Organization is key for everything in the shoe department. Shoe specialist: Making a one-to-one connection with the customer getting a feel of their style and handing them the best value shoe. Sales floor: Going to customers and checking if they need help and make their shopping quick and an amazing experience. Always greeting every customer reduces store thieves. Brand RepJustice for Girls - Trumbull, CTNovember 2011 to 2012 Cashier: My job duties are handling customer transaction and making there checkout experience wonderful. Brand Rep: Walking the sales floor making sure every customer is happy, and make every girl shopper are comfortable and give them fashion tips. Stock room rep: Making sure that every piece of clothing has a censor so we can reduce store thieves. EducationHigh School DiplomaWarren Harding High School - Bridgeport, CT2007 to 2011Skills Management (2 years) Microsoft Office (4 years) Inventory (4 years) Merchandising (5 years) Operations (4 years) Retail Management (4 years) Scheduling (4 years) Sales (8 years) Team Building Training (4 years) Inventory Control Store Management Experience Sales Management Profit & Loss Recruiting Payroll Accounts Receivable Account Reconciliation |
