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Click here or scroll down to respond to this candidateCandidate's Name
Certified Phlebotomy TechnicianHigh Point, NC Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPersonal StatementI am proud of my nearly Street Address years in healthcare helping others. As a phlebotomist over the last decade, Ive understood blood work to be vital for accurate diagnosis and effective treatment. I also enjoy the privilege of meeting, interacting with, and caring for diverse people across multiple age groups. My commitment to excellence and quality care is behind what others see as a gentle touch and ability to alleviate patient fears in a safe and calm environment. Core Qualifications and CompetenciesExpert Phlebotomy Skills Specimen Collection and Handling Infection Prevention and Control Customer Service Professional Communication Coaching/Mentoring Team-Oriented Compliance and Safety Documentation Quality Assurance Telephone Triage Clinic/Office Inventory and Ordering Education & CredentialsCertified Phlebotomy Technician 2016 - 2024 National Healthcareer Association, KS Phlebotomy Training and Certification 2013 Brookstone College, NC CNA I & II Certification 1994 - 2017 Randolph Community College, NC Professional ExperienceCertified Phlebotomy Technician & Office Specialist, October 2022 Present Mindful Innovations Integrated Healthcare, High Point NCResponsible for high single-stick success rate for all clinic venipunctures, finger sticks and other types of specimen collection while complying with CLIA requirements and regulations (average 10 patients per day).Processes point of care and send-out medical laboratory tests ensuring documentation of results for diagnosis, treatment and prevention of disease.Operates data processing equipment, computers, telephones, and other office and lab machines and equipment.Performs patient intake to include obtaining vital signs, documenting chief complaint and symptoms; medical, family and social history to include allergies and current medications.Performs and assists with non-blood specimen duties to include EKG/ECG, ear lavage, and injection administration.Provides front office coverage to include check in/out, answer/route calls, appointment scheduling, and callbacks for no-shows.Coordinates Genesight testing for the entire practice, specifically collection, specimen handling, courier shipping, processing, result monitoring and delivery.Coordinates Clozapine Risk Evaluation and Mitigation Strategy (REMS) safety program required by the FDA to manage the risk of severe neutropenia associated with clozapine treatment; Schedules patient lab appointments, ensuring result entry into registry database. Phlebotomist & Front Office Assistant, April 2022 September 2022 Iora One Medical Senior Primary Care, Greensboro NCProvided venipuncture services to geriatric population while maintaining high standards of care through proper specimen labeling, handling and processing, and inventory upkeep (average 30 patients per day).Answered patient messages, followed up on lab cases and assisted providers and other team members with clerical duties such as screening forms and medical record review.Front desk duties included check in/check out, printing/paperwork tasks, prepping tests, attending team huddles, and supported in-office providers with tasks as needed.Medical and office supply and equipment ordering for all Triad area offices in Greensboro, High Point, and Winston-Salem.When needed, functioned as float to ensure coverage at all Triad clinic locations. Phlebotomy Lab Technician, July 2017 March 2022Eagle Physicians and Associates, Greensboro, NCPerformed laboratory tests, including coagulation evaluations, on adult patients in fast-paced clinic environment (average 50-60 patients per day).Maintained records on test procedures and instruments in accordance with departmental standards.Obtained blood by fingerstick and phlebotomy while observing safety regulations and universal precautions in collection, processing, and disposal of laboratory specimens.Coordinated phlebotomy and specimen processing as appropriate.Performed and documented quality control before reporting patient results.Reported abnormal or critical results to the appropriate personnel and notified department supervisor of issues.Participated in training of clinical staff in basic office laboratory procedures.Performed certain clinical and clerical duties as necessary including, but not limited to, patient intake, medication reconciliation, making appointments, answering the phone and compiling data for monthly reports.Phlebotomist, June 2016 July 2017Triad Adult & Pediatric Medicine, High Point NCExplained blood-drawing and specimen collection procedures to pediatric, adolescent, adult and geriatric patients and answered questions.Data entry of patient, specimen, insurance or billing information into electronic health record and web-based laboratory database/system.Responsible for verification of patient information and matching laboratory requisition forms to specimen tubes.Organized or cleaned blood-drawing trays, ensuring all instruments were sterile and all needles, syringes or related items were of first-time use.Prepared blood, urine, and other specimens for testing and provided basic point of care testing such as blood glucose and INR levels.Disposed of contaminated needles in accordance with applicable laws, standards, or policies.Documented the routing of specimens from collection to analysis and diagnosis. Nursing Assistant II, March 2001 May 2016Triad Adult & Pediatric Medicine, High Point NC (formerly High Point Adult & Guilford Child Health)Performed patient vital signs and other biometric measurements, and prepared patients and rooms for examination per protocol.Assisted provider and nursing staff during examinations, treatments, and testing.Worked closely with Registered Dietician to deliver diabetes self-management education groups.Performed routine lab specimen processing, and other routine nursing care duties per protocol under direction of provider or licensed nurse (Registered Nurse or Licensed Practical Nurse).Documented no shows or cancelled appointments, and if needed, referred to clinical staff or community liaison for follow-up.Retrieved patient charts for lab and diagnostic tests; Also obtained, documented, and maintained laboratory and x-ray data on patient records/logs.Completed forms, including but not limited to, those for school, daycare, sports physicals, return to work/school, and insurance for provider or licensed nurse review.Requisitioned, cleaned, organized, stocked and maintained inventory for examination rooms, lab and clinical stations as needed.Discarded all disposable, contaminated, and used items utilizing designated waste containers. Nursing Assistant II, August 1993 Feb 2001The Evergreens, High Point NCProvided supportive and personal care services to disabled and/or elderly individuals who could not function independently in most areas of activity and needed assistance and monitoring under the supervision of licensed nursing personnel.Served as a member of the restorative care team providing care aimed to prevent decline after residents completed formal rehab programs.Transport residents to appointments by safe driving/operation of non-emergency medical transport van.Assisted with promoting a compassionate physical and psychosocial environment for the residents.Nursing Assistant I, January 1983 July 1993The Gray Brier Nursing and Rehabilitation Center, Trinity NCUnder the supervision of a Registered Nurse, performed various direct patient care activities in a long-term care environment to geriatric residents with various superimposed medical illnesses, including care considerations for populations with dementia.Assisted patients in dressing or undressing, bathing, or eating.Collected non-invasive body fluid specimens or gathered vital signs and aided physicians and nursing staff members with procedures if needed.Documented patient interactions as needed.ReferencesTracy Creft, ManagerUnited HealthcarePHONE NUMBER AVAILABLEEMAIL AVAILABLEKris Roberson, Owner & Family Nurse PractitionerProsper Healthcare and Consulting, PLLCPHONE NUMBER AVAILABLEEMAIL AVAILABLEChanel Richardson, CEORichardson Healthcare ConsultingPHONE NUMBER AVAILABLEEMAIL AVAILABLE |
