Candidate Information Title Customer Service Call Center Target Location US-FL-Orlando Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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JAKYALUCKYw EMAIL AVAILABLE& PHONE NUMBER AVAILABLE9 Orlando, FL Street Address
SKILLS+ Goal-Oriented+ Call center experience+ Customer Complaint Resolution+ Customer Needs Assessment.+ Upselling+ Multitasking+ Cash Handling+ Food safety and sanitation+ Adaptive Learning AbilitiesEDUCATIONValencia CollegeOrlando, FLAssociate Degree In Nursing:NursingPROFESSIONAL SUMMARYProven achiever with extensive experience as a Customer Service SalesRepresentative at Wawa, adept in customer needs assessment andcomplaint resolution. Skilled in multitasking and cash handling,consistently increased customer satisfaction and sales revenue.Demonstrates goal-oriented focus and adaptive learning abilities,excelling in fast-paced environments.WORK HISTORYWawa - Customer Service Sales RepresentativeOrlando, FL + 04/2024 - Current+ Built rapport with customers through empathetic listening andunderstanding their unique needs or preferences.+ Increased customer satisfaction by addressing and resolving complexissues effectively.+ Managed high call volume, ensuring timely response and effectiveresolution to all customer concerns.+ Boosted sales revenue by identifying customer needs andrecommending appropriate products or services.+ Utilized strong multitasking skills to manage multiple orderssimultaneously without compromising quality or accuracy.+ Maintained clean, trash-free workspaces to maximize productivityand safety.+ Maintained safety standards by properly handling food and adheringto sanitation guidelines.+ Greeted customers at counter to fulfill requests and answerquestions.+ Made food according to standard recipes with requested changes forcustomer satisfaction.Universal Orlando - Sales AssociateOrlando, FL + 05/2023 - 10/2023+ Solved customer challenges by offering relevant products andservices.+ Engaged with customers to effectively build rapport and lastingrelationships.+ Minimized wait times for customers during peak hours, maintaining ahigh level of customer satisfaction.+ Achieved monthly sales targets consistently by implementingeffective sales strategies and maintaining a high level of productknowledge.+ Participated in visual merchandising, creating attractive displaysthat stimulated customer interest and sales.SeaWorld - Merchandise AssociateOrlando, FL + 02/2023 - 05/2023+ Transported merchandise to sales floor and restocked shelves, racksand bins.+ Increased customer satisfaction by providing exceptional service andmaintaining a clean, organized sales floor.+ Removed damaged, out-of-code, not-in-set and discontinued itemsfrom displays.+ Answered customer questions regarding store merchandise,department information, and pricing.+ Greeted, serviced, and thanked all customers.+ Utilized strong communication skills to work effectively with teammembers and resolve customer concerns promptly.Old Navy - Sales AssociateOrlando, FL + 06/2022 - 09/2022+ Organized racks and shelves to maintain store visual appeal, engagecustomers, and promote specific merchandise.+ Handled cash transactions efficiently while adhering to companycash handling policies, ensuring accuracy in all financial exchanges.+ Built relationships with customers to encourage repeat business.+ Managed returns, exchanges and refunds in accordance with storepolicy.+ Helped customers locate products and checked store system formerchandise at other sites.