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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEQualifications Summary Strong dedication to quality customer service Wells Fargo Technology Operations Group Top Performer Award Recipient (2016) Ability to initiate action and deliver results individually and through effective team leadership Strong ability to coordinate multiple activities and establish priorities Knack for building successful relationships and adapting to change Working knowledge of MS Office suite applications and MS Project Experience with relevant Open Systems technologies such as UNIX, Windows, and LINUX Comfortable working in a fast-paced multi-interface environment (phone calls, email, instant messenger, pager, monitoring systems) CompTIA A+, Server+, and Cloud+ Certified SC Real Estate License US Army VeteranReal Estate InvestorNeoteric Properties, LLC Charlotte, North Carolina 08/2016-Present Analyzes real estate for potential investment purposes Assists with various renovation projects when needed Temp (Lyft Rideshare Driver)Computer Operations AnalystWells Fargo, Customer Information Center, Charlotte, North Carolina 06/2004 07/2018 Performed technical subject matter expert (SME) responsibilities for break/fix support of Open Systems, Storage, Application, Performance and Critical Site environmental conditions within the Wells Fargo production environment Proactively detected and resolved system anomalies and coordinated with appropriate support organizations to ensure service availability commitments Escalated issues to management and reported status updates on issues to senior management team Responded to customer inquiries, documented activities in an incident management system Performed advanced fast-paced production environment troubleshootingProject CoordinatorVeterans Construction Team, VA Hospital, Bedford, Massachusetts 06/2003 02/2004 Served as a liaison between transitional home management, project planners, and construction team supervisors Implemented a strategy that prioritized material purchases in an effort to optimize labor usageClinical ScientistESA/Phyto-Chem Technologies, Inc. Chelmsford, Massachusetts 01/1998 9/2001 Performed multi-stepped chemical analyses of natural compounds for medicinal efficacy Maintained company websiteEducation South Carolina Real Estate Salesperson, RealEstateU, Online 2023 Master of Management eCommerce, Cambridge College, Cambridge, Massachusetts 2003 Web Development Certificate, University of Massachusetts, Lowell, Massachusetts 2002 Bachelor of Science, Clinical Science, University of Massachusetts, Lowell, Massachusetts 1997 |
