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Senior Teller/Customer ServiceNavarre, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a career in the customer service, and/or banking field. Authorized to work in the US for any employerWork ExperienceDelivery DriverVerano Holdings, LLC-Shalimar, FLMarch 2023 to PresentDelivered medical marijuana to patients. Following all HHIPA protocols, making phones calls, cash handling, computer mapping.Store ManagerAdvance America-Pensacola, FLFebruary 2019 to March 2023Open payday loans for customer, or 90 day loans. Title loans. Count cash boxes. Make bank runs, make calls to customers. Make collections calls. And Make money orders. Teller IISynovus Bank-Navarre, FLFebruary 2016 to November 2019Cash handling, customer services, deposits, cashing checks, change orders, back up vault teller, back up Relationship Banker, and other duties as askedCustomer ServiceHaverty's Furniture-Woodbridge, VASeptember 2014 to November 2015Started with Havertys in August of 2002 and left in April of 2007, to go work at Wachovia. I'm now leaving to move down to FL.Handle Cash, Check, or Credit card Sales, Process Credit applications, File paperwork, Handle incoming Customer calls, Making the Daily Bank Deposit, Order supplies. Cashier/ AuditorBabies R US-Woodbridge, VAMay 2014 to September 2014Count each cash drawer, make the daily deposit for each business day, make sure each cash drawer balanced, make change in cash drawers, handle cash, check, and credit card transactions, bag product for customers, stock shelves, key returns, and greet customer. Worked From HomeAvon Products, Inc./ Nanny / Stay at home wife-Stafford, VA April 2013 to May 2014ResponsibilitiesSold Avon, and watched a friends 2 kids. I also stayed at home while I was Married. Senior Certified TellerBB&T Bank-Manassas, VAFebruary 2008 to April 2013Cash handling, process night drop bags, process package forwarding, preparing shipment, making deposits for clients, Vault Teller, TCR and TCD Teller, referring clients to open accounts, order supplies, run reports, put work orders in to get itemsfixed, change orders for clients, and other duties when needed. TellerWachovia-Woodbridge, VAApril 2006 to February 2007Cash handling, cashing checks, making deposits for clients, ATM Teller, back up Vault Teller, referring clients to openaccounts, and answering the phone when needed.EducationHigh School DiplomaForest Park High School - Woodbridge, VA2002Skills Microsoft Office Suite CSR Customer Care Customer Service Customer SupportAwardsFraud Prevention Award2010I was giving the award for stopping Fraudulent checks from being cashed at my branch. The customer had came in many different times with different checks trying to cash them, and each time, I stopped him from being able to do so and reported the checks to the fraud department. At which point they awarded me with the Fraud Prevention Award.Certifications and LicensesNotary PublicMay 2018 to May 2022I am a Notary Public for the State for FloridaAssessmentsCustomer Focus & Orientation ProficientDecember 2019Responding to customer situations with sensitivity. Full results: ProficientCustomer Focus & Orientation ProficientDecember 2019Measures a candidate's ability to respond to customer situations with sensitivity. Full results: ProficientCustomer Focus & Orientation ExpertNovember 2019Responding to customer situations with sensitivity. Full results: ExpertPersonality: Customer Service Fit FamiliarDecember 2019Measures the traits that are important for high-quality customer service. Full results: FamiliarCall Center Customer Service ExpertJanuary 2020Applying customer service skills in a call center setting. Full results: ExpertIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkills Microsoft Office |