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PHONE NUMBER AVAILABLEEMAIL AVAILABLE LINKEDIN LINK AVAILABLEPROFESSIONAL EXPERIENCEUnited Methodists of Greater New Jersey Conference, Neptune, NJ Benefits AdministratorSeptember 2023 present Administer and enroll active and retired participants in health insurance and dental plans in a timely manner Oversee employee inquiries regarding benefits coverage, eligibility, LOA, waivers, and retirement Manage and maintain clergy appointments, compensation changes, and death notifications in various systems Process monthly billing to 500 local churches which include health, vision, dental, life, and property insurance Contact participants with past due balances to formulate payment plans and/or remittance Liaison with vendors relating to insurance and pension issues Update vendor files by reconciling invoices and identifying discrepancies to generate monthly check requests Execute internal audits to maintain accurate records and analyze data for review by senior management Attend monthly Board of Pensions & Health Benefits board meetings and assist in meetings and events as assigned K. Hovnanian Companies, LLC, Matawan, NJTemp HR/Organizational Development CoordinatorJune 2022 September 2022 Directed recruiting efforts including job postings, resume screening, employee verifications, background and reference checks, I-9 verifications Leveraged pivot tables to analyze data Oversaw employee files and processed exit interviews Crafted training materials for monthly employee trainings Xtend Healthcare, RemoteTemp COVID-19 Vaccination Call Center Representative March 2021 September 2021 Acquired proficiency in reading scripts, and policies and procedures regarding confidential information Collaborated on consumer registration in the state provided online vaccination registration system Supervised scheduling wait times, scheduled vaccination appointments, referred consumers to additional resources, and other help lines both through interactive voice response and, if needed, through a warm handoff Recorded information in the online, secure client management system Woonam Elementary School, South KoreaShanghai Gezhi High School, ChinaNative English TeacherFebruary 2019 February 2021August 2013 May 2014 Educated elementary school and high school students in English grammar and phonetics Emphasized critical thinking through small group activities Collaborated on quarterly and yearly educational goals Authored a curriculum to improve students conversational abilities Executed English Camps, English School Broadcasts, School Festivals, Test Creation, and ESL activities Declarations, Inc., Tinton Falls, NJHuman Services Case Manager/Direct Support Professional August 2014 January 2018 Collaborated on the development, implementation, and documentation of Individual Rehabilitation Plans Engaged the consumer and his/her family in an initiative-taking manner to learn how each person wants to live Completed vehicle logs, and provided feedback to the Property Manager Provided transportation, counseling, recreational/socialization support, and crisis intervention services SKILLSCertified Microsoft Word Associate & Expert, Certified Excel Associate & Expert, Certified PowerPoint, ChatGPT, HRIS EDUCATIONBachelor of Arts St. Johns University, Queens, NY, Psychology, 2013 Holt Computer Training, NJ Certified Microsoft Office Specialist, 2023 |