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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESonrise Palms RV Park660 Tucker Lane, Cocoa FL 32926June 2023 - July 2024Assistant Manager / Administrative Assistance Independently managed office of RV park, handled all incoming calls, visitors processed online reservations and cancellations. processed monthly reports, entered accounts receivable, processed payments, with billing & admin & point of sale transactions completed rental agreements with customers. checked In Guests, handle all office correspondence accommodated guest needs and concernsWindow World2298 Rockledge Blvd,Rockledge, FL 32955March 2023 - April 2023Administrative Manager / Administrative Assistant Handled all incoming calls, approx. 50 daily Addressed customers needs and concerns service tickets handled accounts payable responsible for receivable and billing scheduled window repairs assisted customer with selections and purchasesRotech HealthCare6830 New Tampa Hwy Ste # 300Lakeland FL. 33815October 2016 to December 2017Patient Accounts Collector / Medical Billing & Coding Insurance Claims Health Care Durable Medical Clinic Call Center, approx 50 calls a day Research & resolved Insurance claims, customer service emails & correspondence Medical Billing & Coding, correcting errors, recoding ICD 9 ICD codes, Processed adjustments Process Payments. Completed purchasing orders of medical supplies Multitasking, Worked on 7 programs & systems at a time MidAmerica Administrative & Retirement Solutions, Inc. 2855 Interstate Dr Suite 115,Lakeland, FL 33805January 2011 to January 2014Front Desk Receptionist Handled & processed all incoming & outgoing mail Distributions & contributions, Assisted Clients with insurance policies 403B & HRA, Data Entry Incoming calls.Vendor Management Handled all maintenance & service calls Ordered all supplies for Company & Employees Assisted Vendors with all aspects.Knowledge, Skills and AbilitiesI am very dynamic energetic employee, a quick learner and seek to excel in every job assigned. I am eager to learn and enjoy multitasking. Im known for going above and beyond. I take pride in my performance and always strive for excellence.I also have exceptional interpersonal skills, as well as southern hospitality which always leaves people with how they want and should be treated. Driven to succeed, works well in team setting, or individually. Somewhere that let's me excel at being me and doing more than just work a job. 20+ years + experience in all varieties of customer service. Strong people skills Personal communications Written communication knowledge of the retail environment & experience with working for large franchise businesses (i.e. Walmart, Hess Service Station and Publix Supermarkets;) inbound/outbound phone customer service and the private sector employer where there are specific clients and vendor relationships (i.e. Manheim Lakeland Auto Auction, MidAmerica, Rotech, Window World & Sonrise Palms RV Park). Customer Service Cash handling experience, payroll, Western Union, Money orders, Checks, A/R, A/P (contributions & distributions) Processed collected initiated service ticket, investigated concerns and complaints Internet, Windows, Microsoft Office, Smart Suite, Data entry, IS-460 Mailing System, DS-90 Folding/Inserting System, basic office EducationLake Gibson High SchoolOct. 2003 to May 2005 High School DiplomaHillsborough Community CollegeMay 2005 to December 2006 Associate in Business ManagementReferencesAvailable Upon Request |
