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Click here or scroll down to respond to this candidateCandidate's Name
Charlotte, NcEMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer-service oriented professional able to provide administrative support and function as primary interface between patient and provider. Facilitates efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.* Academic Honors Recognition / Dean&#Street Address ;s List.* Experience with Microsoft Office (Word, Excel, PowerPoint, and Outlook).* Works cooperatively in diverse teams and communicates well with others. Authorized to work in the US for any employerAuthorized to work in the US for any employerWork ExperienceAmazon Delivery DriverOne love logistics - Grand Rapids, MIJanuary 2023 to PresentResponsible for delivering customers packages in a safely and timely manner while on the road. Ticket and Gate AgentAvflight - Grand Rapids, MIJuly 2022 to PresentResponsible for making sure passengers have luggage checked in and have their boarding passes and are checked in properly to board the aircraft in a timely manner Machine OperatorABC Undercar Products Group - Grand Rapids, MINovember 2021 to July 2022Operated machine and made sure parts were of quality for the customers . Environmental Services,and Patient TransportMetro Health Hospital - Grand Rapids, MIJuly 2021 to November 2021Do daily cleaning of patients rooms taking out the trash, sanitizing rooms and making sure its clean and free of germs as much as possible. When patients discharge out of their room I am responsible to clean and sanitize the room in its entirety. I Also transport patients to and from X-ray or procedures or labs and discharge by walking them to the front entrance or which ever entrance they are leaving from. Patient Service RepresentativeSpectrum Health - Grand Rapids, MIFebruary 2020 to December 2020Gave great customer service to patients, made sure that patients got checked into their appointments, took copays and answered phones, giving patients whatever information they called in for. PhlebotomistMichigan Blood - Grand Rapids, MINovember 2018 to March 2019* Greeted donors and registered them* Took vitals and went over screening questions with donors* Performed phlebotomy on donor and helped them through their donation process Call Center RepresentativeTeleperformance USA - Grand Rapids, MIMarch 2017 to October 2018Worked in a call center for AT&T taking inbound phone calls in a retention area make sure customers stay happy and answer any questions that I could answer for them and also helped with fixing bills and possibly switching to other services that will fit customers need Dietary AideHeather Hills Nursing Home - Grand Rapids, MIAugust 2015 to February 2017* Cooked and prepared meals for residents.* Supervised kitchen staff when manager was off duty Health AideThresholds Social Services - Grand Rapids, MISeptember 2014 to August 2015* Maintained records of patient care, condition, progress, or problems and report accordingly.* Assisted residents with activities of daily living, including bathing, dressing, hygiene, and mobility. Key Holder / ClerkAgo - Grand Rapids, MIMarch 2013 to September 2014* Received payment by cash, check, credit cards, or automatic debits, maintaining all cash and media.* Issued receipts, refunds, credits, or change due to customers.* Maintained an awareness of all promotions and advertisements.* Assisted in processing and replenishing merchandise, monitored floor stock and ensured. Residential Support StaffMOKA Disability Services - Grand Rapids, MIJune 2011 to October 2012* Supported residential activities and functions through active planning and participation.* Took steps to establish a positive rapport with residents.* Exhibited sensitivity and warmth and promoted a concern for the rights of residents. EducationAssociate in Medical Administrative AssistantUltimate Medical Academy - Tampa, FL, USDecember 2014 to September 2015High school diplomaEast Kentwood High School - Kentwood, MI, USSeptember 2001 to May 2004Skills Phlebotomy Injections Patient Care retail sales Medical Records Meal Preparation EMR Systems Venipuncture Dietary Aide Experience Vital Signs Laboratory Experience Kitchen Management Experience Medical Scheduling Epic Medical Office Experience Caregiving Environmental Services Hospital Experience Medical Terminology Medical Coding Typing Insurance Verification |
