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Click here or scroll down to respond to this candidate03/2023 - 07/2024 Administration Clerk (Logistics)CEVA Logistics, Atlanta, GATeam Lead, data entry, coordinator and scheduler shipping, maintained accurate inventory records, performing regular stock checks and updating inventory management.Systems supporting the organization&#Street Address ;s administrative needs by organizing records, performing filing, managing calendars, and acting as a general point of contact.Troubleshoot google electronic warehouse devices for processing.(CRM), Cloud based telephony systems08/2021 - 06/2022 Quality Assurance Auditor (QA Auditor) Amazon Fulfillment Ctr, Union City, GAInspect, test, sort, sample, or weigh nonagricultural raw materials or processed, machined, fabricated, or assembled parts or products for defects, wear, and deviations from specifications. May use precision measuring instruments and complex test equipment.Ensuring all administrator aspects of operations processes are efficiency executed09/2020 - 07/2021 Tier 2 IT SupportAlorica INC., Irvine, CAServer administrator (intermediate) generally handle break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot service).Data entry, use of InvGate Service Desk that allow to configure self-service portal, service catalog, knowledge base, and customer forums which allow users to crowdsource solutions and share experiences.(CRM), Cloud based telephony systems Troubleshooting methodologies, HTML, CMS, Email theory, Networking, Data Analysis, DNS, Browser configuration Mac, Angel Carter1003 Mandalay Pkwy, 1003Mcdonough, GA 30253Phone: PHONE NUMBER AVAILABLEAlt Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjectiveOrganized and detail oriented professional looking to join a company as Intermediate Admiistrative Clerk with 10+ years of Clerical and Customer Service Expertise. Ability SummaryExpertise in leadership skills, strong communication, problem-solving ability, time management, adaptability, and drafting correspondence or messages. 3 years experience in industrial manufacturing with quality control and clerical departments Proficiency with Microsoft Office Suite to perform functional activities such as data entry, data verification and creation of formsEmployment HistoryWindows, iOS, Remote app support02/2020 - 12/2020 ShopperAmazon Hub Counter, Kennesaw, GAPrepared online orders for in person pick up for a 3rd party delivery service. Chat with customers for any issues that could be resolved if needed. Provided top tier customer service in person or through smart devices. 10/2018 - 12/2019 Billing & Technical Support Tier 1 Concentrix (Apple), Newark, CAAccount manage billing, activated new accounts, correct billing, logging call activity and trouble-shoot smart devices and appliances. Team assistance with 1015 employees answering questions to assist a customer concerns.(CRM), Cloud based telephony systemsTroubleshooting methodologies, HTML, CMS, Email theory, Networking, Data Analysis, DNS, Browser configuration Mac, Windows, iOS, Remote app support08/2014 - 11/2018 Master MerhandiserDriveline Retail Merchandiser, Coppell, TXAnalyzing :sales figure and trends, and monitor competitors' performance. Planning: Work with companies to plan product ranges and stock plans Displaying: Work with visual merchandisers to plan stay layouts, and arrange product to display.Managing: Audits, manage stock levels and track inventory Build: Setting up displays, gondolas, using plano-grams, setting up price and promotional signsProvides shelf-management and point of purchase service for supermarket sales.Oversee day projects with being Team Leadership.05/2018 - 10/2018 Medical InterpreterPride Staffing, Roswell, GAAnswer phones resolve patient insurance claims or questions related to medical care and benefits information and direct patients to the proper resources for father assistance with their issues. Respond quickly and professionally to customer inquires Accurately document customer interactions.Resolve customer complaints and concerns.Engage with customers in on inviting and friendly manner. 11/2017 - 04/2018 Account RepresentativeChimes Solution, Morrow, GAAnswer phones resolve patient insurance claims, or question related to credit cards, banking transitions and inquiresEngage with customers in and inviting and friendly manner Ensure orders are processed according to customer specifications Data entry to records for accuracyResolve client complaintsAccurately document customer interactionsHealth Information Technology1 Year at College or a Technical or Vocational School Atlanta Technical College, Atlanta, GAReceived Certificate of credit Healthcare Assistant 06/2019. Work ReadyVocational School CertificateWire grass Technical College, Valdosta, GA06/2019 Healthcare AssitanceAtlanta Technical College08/2011 Work Ready GoldWire Grass Technical CollegeReferences Available on RequestEducation HistoryOccupational Licenses, Certificates and TrainingDetailed ReferencesDesired OccupationComputer Systems AnalystsDesired Salary$24.00 hourly (Approx. $50,000 annually) or moreDesired Job LocationButts County, Clayton County, DeKalb County, Fayette County, Fulton County, Gwinnett County, Henry County, Jasper County, Lamar County, Monroe County, Morgan County, Newton County, Pike County, Rockdale County, Spalding County, Walton County Desired Job TypeDrivers LicenseRegular Drivers LicenseSecurity ClearanceNo ClearanceJob Skills83 skill(s)Tools and TechnologyTyping Speed40 + wpmLanguage/ProficiencyOther / WellDays : Mon, Tue, Wed, Thu, FriShifts : DayEmployment Type : RegularFull or Part Time : FTWilling to Travel : YesWilling to Relocate : NoWilling to Telecommute : Yes |
