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Candidate's Name
Senior Business AnalystContactStreet Address Edinburgh DrTucker, GA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveExperienced IT Professional focusing on Waterfall and Agile Business Analysis Methodologies for Order to Cash Management, Financial Management and Manufacturing Management. Consistently delivered projects on time and under budget by working with cross-functional teams, conducting research and analysis, and creating documentation. I have great written and verbal communication skills and I can manage multiple tasks/projects effectively. I am passionate about finding innovative and efficient ways to improve business processes and outcomes, using my analytical and IT skills.EducationFurman University
Greenville, SCBA in Business Administration/ Computer ScienceCum LaudeKey SkillsSQL
Customer Relationship Management (CRM)
Oracle ERP (include Oracle BI/Discoverer)
Oracle E-Business Suite (Cloud based)
Development of Scopes/Statements of WorkSAP
Microsoft
Visio and Project
Microsoft SharePoint ServiceNow
Data Migration Mapping Reconciliation Reports
Requirements Gathering
Gap AnalysisData Mapping
Requirement
Traceability MatrixGeneral Ledger
Closing and
Consolidations
SAP S/4HANA
Procurement
System Integration
Testing
Vertex Compliance
PowerBI
Tableau JSON
Software Development
Life Cycle
Business Process ImprovementAgile and Waterfall
Kanban Six Sigma
User Stories
Epics
Functional
Specifications
Jira SOAP XML
Confluence
Procurement/Planning Project ManagementBudget PlanningCommunicationProblem-solvingPeopleSoftData / Business Process AnalysisMultitaskingExperienceNovember 2022 to July 2023Business AnalystFivesky, LLCInterviewed Stakeholders of new Morgan Stanley acquisitions (Eaton Vance and E*TRADE) to determine the scope of work needed to convert to Morgan Stanley Applications. Many of these Applications were in the Financial and the Financial Reporting areas of the company. Examples would be General Ledger Applications and Fixed Asset Applications. Used Atlassian Jira, Microsoft Teams and Microsoft SharePoint to facilitate this effort. Also utilized Agile methodologies such as sprints and daily standup calls. This was a hybrid role in which much of the work was done remotely but on occasion travel to the Alpharetta, GA office was required.March 2020 to November 2022Business AnalystKubota Corporation of North AmericaUsed both waterfall and agile methodologies to implement software releases for the Purchasing and Procurement departments and the Manufacturing department. Worked on Accounts Payable, General Ledger, Accounts Receivable as well as Fixed Asset systems. Responsible for developing and executing System Integration Testing (SIT) scripts and responsible for managing User Acceptance Testing (UAT) which included triaging and logging defects. Managed the upgrade of Microsoft SharePoint On-Premises from version 2016 to version 2019 on time and under budget. Involved in Manufacturing Process Improvement and Business Process Improvement. Developed Statements and Scopes of work. Utilized Agile and Kanban methodologies with included two-week sprints and daily standup calls. Helped create User Stories and Epics. Proficient in Microsoft Visio and Microsoft SharePoint. With SharePoint, I was the Administrator and I managed daily case requests, conducted comprehensive training sessions with SharePoint users, created training materials, generated reports and dashboards and developed and maintained the SharePoint Knowledgebase. Used ServiceNow for defect tracking, remediation and resolution. Began the project to migrate from the AS/400 system to SAP S/4HANA Cloud. Gained experience with PowerBI and Tableau. This was an onsite job requiring travel to the North American Headquarters site in Gainesville, GA. Most of the developers were also on site at least part of the week and therefore spent a lot of time in facetime meetings and discussion with them.July 1998 to March 2020Ricoh USA, Inc.Business AnalystPart of the team to migrate subsidiaries Lanier Worldwide and Savin to Ricoh s Oracle 11i ERP system. Lanier s legacy system was PeopleSoft. Part of the team to combine Ricoh's and IKON's systems due to a merger of the two companies. My initial emphasis was financials which included General Ledger, Fixed Assets, Accounts Receivable and Accounts Payable Systems. Due to the merger of the companies, I was also knowledgeable in GL intercompany accounting and consolidations. I later broadened my scope to the Order to Cash process that included Order Management, Inventory and Procurement Systems. I was also on the team that migrated 11i to R12 which included R12 Oracle Cloud. Participated in several Conference Room Pilots to identify and document gaps between systems. Ricoh also acquired companies that either had home-grown legacy systems or purchased software systems with customizations. I developed Entity Relationships Diagrams and Visio Swimlane Diagrams and also developed Data Migration Plans and Data Reconciliation Reports. Gained expertise in SQL, PL/SQL and Oracle Relational Databases. Performed Software Development Life Cycle tasks such as business requirements gathering, requirements analysis, writing functional and technical requirements, creating and executing QA test plans and creating ad hoc reports and project dashboards. Responsible for developing and executing System Integration Testing (SIT) scripts and responsible for managing User Acceptance Testing (UAT) which included triaging and logging defects. Managed Vertex Tax updates for Ricoh s financial systems. Also proficient in Microsoft Excel and Microsoft PowerPoint. Implemented and customized Salesforce to help Sales Personnel and Management better track the Sales Pipeline. During the migration project, weekly travel to West Caldwell, NJ and/or Malvern, PA was required. Although most of the development was done offshore in Bangalore, India, Lead developers were on site in NJ and PA and much face time was required with the leads.
ReferencesAvailable upon request. |