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PHONE NUMBER AVAILABLE EMAIL AVAILABLEStreet Address NANCY HANKS RD 5, LEXINGTON KENTUCKYOBJECTIVETo leverage expertise in ethical hacking, system engineering, and technical support, secure, and optimize IT systems. Focused on identifying vulnerabilities, maintaining infrastructure integrity, and providing top-tier support to enhance overall system performance and security across the organization. EDUCATION/CERTIFICATIONBSc. Information TechnologyUniversity Of Energy and Natural Resources Jan 2021- October 2023 Certified Ethical HackerInnovare Technology March 2021- February 2023Professional Diploma In System EngineeringIPMC Jan 2015- Jan 2016CORE KNOWLEDGE & SKILLSRisk Management Compliance Monitoring Incident Response Plan Contingency Planning SSP POAM JAB Authorization Compliance Reporting Security Awareness Training Certification and Accreditation RMF NIST CSF 2.0 ISO 27001 PCI DSS HIPAA HITRUST HITECH SOC IT Security Compliance Vulnerability Assessment Network Vulnerability Scanning Information Assurance System Risk Assessment System Development Life Cycle IT General Controls Risk Register Archer FedRAMP COBIT ServiceNow General Computer Controls Application control Testing Compliance Testing Change Management IT Audit Support Compliance Tracking Documentation Hardware Installation System Troubleshooting Staff and User Training WordPress Development Remote Support Customer Remote Desktop Solutions: TeamViewer, AnyDesk Ms Access Databases Management Technical Report Writing SOC II Type 2 Reports SOX 404 MS Word Outlook PowerPoint Excel MSQL Continuous Improvement Flexibility Computer networking virtualization (VMware)Cyber Security Cyber Security Entry Level Remote Cyber Security Analyst Cyber Security Analyst Remote Cyber Security Internship Information Security Analyst Cyber SOC Analyst Cyber Security Entry Remote SOC Analyst Help Desk IT Support IT Technician IT Help Desk Support Desktop Support Technician Help Desk Analyst Remote Help Desk IT Entry Level Desktop Support Active Directory Active Directory Administrator Remote Active Directory Windows Engineer Azure Active Directory Windows Systems Engineer VMware Engineer Virtualization Engineer Systems Engineer Senior Systems Engineer Networking Protocols Metasploit Hacking Tools and Frameworks Ethical Hacking TCP/ IP stack Web Application Security Cross-Site Request Forgery (CSRF) SQL Injection Wireless Security Vulnerability AssessmentWORK EXPERIENCEService Solutions Inc Louisville, KYJunior Certified Ethical Hacker (CEH)Apr 2024 to Aug 2024 Conduct penetration tests to assess the security of networks, systems, and web applications, identifying vulnerabilities and weaknesses. Perform vulnerability scans using tools such as Nessus, Nmap, Metasploit, Wireshark, and Burp Suite, providing detailed reports to management and IT teams. Develop and implement remediation strategies for discovered vulnerabilities to enhance the security posture of the organization. Collaborate with incident response teams to detect, analyze, and respond to security breaches and incidents. Create and manage internal Phishing campaigns to test user awareness Regularly review and update the organization's security policies and protocols to ensure compliance with industry standards and regulations. Train internal teams on secure coding practices and awareness of emerging security threats. Fayette Enterprise Lexington KYActive Directory engineerOct 2021 to Mar 2024 Plan, document and review the technical solution documents for any major changes in the Active Directory environment. Extensive knowledge in Group Policy implementation, troubleshooting, Hardening server through GPO Deployment of Active Directory domain services, adding and removing Domain Controller in Live environment Domain controller upgradation from 2012 to 2016, Active Directory restoration, AD offline Defragmentation, Migration Full disaster recovery plan and practice recovery of DCs and core Directory objects Strong knowledge in DHCP scope, super scope, failover configuration and troubleshooting Perform AD/DNS/DHCP health check. Creation of user, security group and functional account in active directory. Supported 600 + end users /Multiple Locations in a Windows 7 environment Create user Account, Password reset and elevating rights to all users with Active directory Utilized Service now Ticket System for incident management Monitored and ensured all clients were operating with appropriate software release levels Managed User Groups and email password configuration. Manage Group Policy Objects (GPOs), Organizational Units (OUs), domain controllers (DCs), and Trusts. Implementing & configuring Active directory services on Windows 2008. Implementing, configuring and troubleshooting DNS service, forward & reverse lookup zone. Creating & Managing Users & Groups and their Profiles like Roaming & Mandatory. Creating & managing Origination Units, Sites and Group policies. Providing login permissionsThe West African Examinations Council Sunyani, Ghana System AdministratorJune 2020 to July 2021 Resolving system issues through remote desktop. Troubleshooting outlook issues Providing Active directory helpdesk support for password reset. Installation of windows server 2003 and 2008 r2 on servers and joining on domain. Install, secure, maintain, troubleshoot, administer and upgrade Microsoft Windows Server operating systems with all required server roles on assigned servers. Install, secure, maintain, troubleshoot, administer, manage users and upgrade Microsoft Active Directory. Install, secure, maintain, troubleshoot, administer, manage users and upgrade other enterprise applications and systems as assigned. Participate in developing and maintaining backup and recovery procedures and processes. Adding and removing domain controllers. Performing regular backups of the directory database. Managing domain and domain controller security policies. Assist other System Administrators as needed. Resolve Help Desk tickets as assigned on help desk tool service now Newmont Gold Ghana Ltd Kenyasi, GhanaIT Help Desk Support SpecialistJuly 2020 to August 2022 Provide first-level technical support to end-users, addressing hardware and software issues promptly. Troubleshoot and resolve IT-related problems via phone, email, or in-person, ensuring minimal downtime. Collaborate with cross-functional teams to escalate and resolve complex issues in a timely manner. Maintain and update documentation for IT processes and solutions. Conduct user training sessions to enhance overall system understanding and efficiency. Projects:Implementation of Remote Desktop SolutionsLed the successful implementation of TeamViewer, improving remote troubleshooting capabilities and reducing response times.Upgrade of Operating SystemsCoordinated the upgrade of the company's operating systems, ensuring compatibility and minimal disruption to daily operations. |