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Click here or scroll down to respond to this candidateAKCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Greenville, SC Street Address
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a dierence.Attentive Patient Service Representative skilled in managing patient charts, processing payments and scheduling procedures. Detailed team player with strengths in communication, customer service and multitasking. Detail-oriented Patient Service Representative with outstanding treatment knowledge and stellar communication skills. Successful at coordinating between patients and professionals and oering comprehensive patient education. Committed to organization and time management.Motivated professional with background supporting patient medical needs by verifying insurance, scheduling appointments, and organizing documents. Forward-thinking and resourceful with good interpersonal skills, strong attention to detail and upbeat mentality. Advanced abilities in healthcare billing and scheduling software. Accommodating Patient Service Representative oers account management, data entry and customer service paired with prociency in Microsoft Word and Excel. Greets and checks in patients and veries correct patient information. Communicates with customers in courteous, respectful manner. Focused patient service representative with several years of experience supporting patients in healthcare settings. Extensive knowledge of medical record organization and patient advocacy. Successful at helping patients through care and treatment process.Knowledgeable patient representative oers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards. Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in nding balanced solutions and resolving conicts.Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records. Cordial Patient Access Representative with extensive track record of successfully handling busy medical oce tasks to serve diverse populations. Career-minded and organized professional skillful in maintaining patient accounts, arranging immediate medical care and verifying insurance claims. Familiar with medical and clinical terminology coupled with prociency in MS Oce.Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working eectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.Responsible and motivated student ready to apply education in the workplace. Oers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. SummarySkillsRouting lab resultsMedical BillingPatient interviewing skillsBookkeeping SupportAppointment conrmationMedical lingReception ManagementRecording historiesAppointment SchedulingEligibility DeterminationCustomer ServiceMedical insuranceMedicaidMedical terminology knowledgePayment CollectionScheduling appointmentsHIPAA ComplianceInsurance VericationPatient IntakeUCI Medical Simpsonville, SouthCarolinaPatient Service Representative10/2023 - CurrentProvided support with various tasks such as scheduling tests, ordering supplies.Provided customer service by answering patient questions and addressing concerns.Sorted and distributed incoming mail daily.Ensured that all necessary documentation is completed prior to discharge of patient.Adhered to HIPAA regulations when handling condential patient information.Answered incoming calls in a professional manner.Responded promptly to emails from patients regarding appointment changes or cancellations.Ensured all necessary paperwork was completed prior to patient visits. Assisted with scheduling follow-up appointments according to provider availability.Reviewed patient accounts for accuracy on a regular basis. Greeted patients upon arrival and directed them to the appropriate area. Maintained a clean and organized reception area.Veried insurance information, collected payments, and scheduled appointments.Informed patients about payment options, billing policies, and procedures related to their visit or procedure.Performed administrative duties such as ling, faxing, photocopying. Scanned documents into electronic health record system as needed. Maintained accurate records of services provided during each visit or procedure.Accessed patient information through various software applications, maintaining strict condentiality to remain compliant with HIPAA regulations.Scheduled patient appointments over phone and in person, maximizing productivity.Provided helpful assistance by anticipating and responding to needs of patients and family members.Documented and managed patient information in computer system. Scheduled patient appointments and procedures.Supported hospital and clinic operations using customer service skills and detailed system knowledge.Scheduled and conrmed patient appointments with patients and healthcare professionals.ExperienceRan credit card batches and balanced deposits on daily basis. Scanned completed forms, identication and insurance cards, maintaining patient documents folder.Obtained proper authorization and identication to release condential medical records.Answered patient questions and elded complaints to resolve issues. Registered patients by verifying records to update computer system and patient charts.Obtained insurance verication and authorization to submit nancial clearance of patient accounts.Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.Organized and maintained records by updating and obtaining both personal and nancial information from patients.Communicated nancial obligations to patients and collected fees at time of service.Veried demographics and insurance information to register patients in computer system.Obtained necessary signatures for privacy laws and consent for treatment. Processed patient responsibility estimate determined by insurance at pre-registration.Applied HIPAA privacy and security regulations while handling patient information.Processed insurance verications and authorizations to ensure coverage of services.Handled high volume of incoming calls, providing exceptional customer service to patients and families.Greenville Technical College Greenville, SCAssociate of Applied Science in Respiratory Therapy Education and Training |
