Candidate Information Name Available: Register for Free Title Customer Service Administrative Assistant Target Location US-MD-Germantown Email Available with paid plan Phone Available with paid plan

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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Germantown, MD Street Address
OBJECTIVESeeking an opportunity with an organization to utilize my administrative and customer service skills. Excellent interpersonal skills and capable of working both in a team environment and individually.SUMMARY OF QUALIFICATIONSExcellent customer services skills providing quality service and shows empathy and emotional intelligence when interacting with individuals.Capable of examining problems from multiple perspectives and forming decisions to resolve issues.Ability to listen actively along with articulating clear concise responses. Able to write effective emails and memoranda utilizing proper grammar and punctuation.KEY COMPETENCIESADMINITRATIVE SUPPORTPerforms administrative functions as an administrative assistant and volunteer. Coordinates and schedules appointments, files and maintains documents, orders supplies, and sorts inbound and outbound mail to distribute to various departments. Assists with data entry and drafting correspondence.Acts as the first point of contact for clients and visitors and creates a welcoming environment.CUSTOMER SERVICE AND RECEPTIONConducts receptionist responsibilities as an administrative assistant and volunteer. Greets visitors, determines the purpose of the visit, and helps them to navigate through the office. Maintained calendars for appointments. Provides resources and information upon visitors request.Manages front desk operations; and monitors, screens, and directs telephone calls.MANAGEMENT AND SUPERVISIONLeads and oversees the registration of participants who receive services. Collects donations for schools and homeless shelters. Monitors group of volunteers and provides task and responsibility guidance while serving the community.Participates in speaking engagements and interacts with individuals to provide information, and details of various community events and resources.WORKING EXPERIENCEVolunteer  Administrative/Coordinator 05/2007  CurrentJourneys CrossingOffice Assistant/ Receptionist 01/1990  12/1992American Cancer SocietyEDUCATION AND TECHNICAL SKILLSHigh School Diploma - Phineas Banning High School, Long Beach, CaliforniaMicrosoft Suite Applications  Word, Excel and PowerPoint