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Experienced Human Services professional and educator with expertise in supervision, teaching, community intervention, and counseling. Eligible for 55a Program.SKILLS: Human Services  Board Certified Practitioner  Case Management (CWS/ SCR) Confidential Investigations  Mediator  Leadership and Training Development  Excellent Oral/Written Communication  Organized and Detail Oriented.WORK EXPERIENCECommunity Life Center Head Start June 2023 - PresentSupervisor Family Services WorkerSupervise, train, and delegate duties to Family Service Workers and oversee the operation of the program.Work in collaboration with the Education Director and teachers to ensure classroom cleanliness and childrens safety. Collect and record the attendance from teachers daily.Evaluate caseloads with FSW, schedule days off and meal hours in BambooHR, resolve conflicts.Provide parents with intervention services, IEP, etc., and other resources for the family. Consult with parents to ensure that all immunizations and medicals are up to date.Evaluate budgets, grant and funding resources, allocate petty cash for onsite activities.New York City Department of Health and Mental Hygiene March 2021  June 2021Flow Monitor Coordinator/ SupervisorSupervised and assigned over forty staff members daily to post sites at the Point of Delivery.Ensured that all vaccination areas, exits, and bathroom posts are covered for the safety of clients and staff.Monitored patients screening for vaccination and post-vaccination areas for signs of trauma and /or reactions. Interview participants for the COVID-19 Vaccination and schedule return appointments.Manhattan Educational Opportunity Center - New York, NY September 2009  December 2017Adjunct ProfessorDeveloped TASC/ GED and Civil Service Preparation curriculum, incorporating online classroom training for reading and writing enrichment. Collaborated with colleagues and administrators.Built relationships with students, mentoring on professional level while providing coaching to increase goal planning and long-term success.Tracked twenty-three students a semester on assignments, attendance, and test scores in online database to provide real-time progress monitoring.Administration for Children's Services - New York, NY August 2001  October 2017Child Welfare Specialist II /CPSSupervised and facilitated home/ school visits for a caseload of 23 families, with bi-weekly visits, and documented case records to align with state and program guidelines, advocate and testify for ACS in court appearances.Worked in a collaborative effort to build partnerships with community organizations that increase access to resources and intervention services for children and families.As a Mandated Reporter, reported child abuse in accordance with legal standards of mandatory reporters.Supervised and trained over forty new employees in the Applications Unit on conducting clearances for families in the Child Welfare Management System.Odyssey House, Wards Island, NYClinical Counselor March 2009  December 2011CASAC-T Counselor supported fifty patients in recovery. During outreach meetings, patients were encouraged to discuss experiences in group and individual settings.Provided comprehensive case management services, created treatment plans, and connected clients to appropriate resources.NYC Board of Education - Brooklyn, NY September 1999  August 2001Science Teacher/ Substitute TeacherPromoted activities that increased science aptitude for grades 1st-5th, which included classroom experiments and field trips exploring nature in parks. Consulted with teachers in science disciplines to identify and implement successful instructional strategies and evaluated student knowledge with weekly tests.NYC Housing Police Department - New York, NY September 1987  August 1999Police Admin. Aide/ Youth Services SpecialistPAA trained over two hundred (200) new employees on administrative procedures, department policies, protocols, time keeping, Roll Call and functions of the (124) Complaint Room, performed daily administrative duties and entered crime reports in NYCPD database.Oversaw the Nurturing Our Valuable Adolescents (NOVA) Program across the 5 boroughs through pairing students with officers who participated in the afterschool mentoring program.Organized tutoring, field trips, after school activities, and coordinated meetings with precinct commander and officers involved.EDUCATIONMaster of Science in Human Services and PhilosophyWalden University-School of Social & Behavioral SciencesMaster of Science in Human Services and CounselingCapella University School of Human ServicesBachelor of Arts in Deviant Behavior/ PsychologyCriminal Justice of The City University of NY - New York, NY