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Click here or scroll down to respond to this candidateCandidate's Name
EternoContactStreet Address Wright AveRacine, WI Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryAdaptable results-oriented professional with extensive experience in office management, tailoring, remote work, and volunteer services. Demonstrates a strong ability to learn new skills independently as evidenced by becoming a proficient seamstress and tailor. Skilled in customer service, managing schedules, and maintaining cost efficiency. Excels in both small personal office setting and large corporate environments. Committed to enhancing operational efficiency adn fostering positive client relations.EducationGateway Technical CollegeKenosha, WI 53405Certified Nursing Assistant- 2010HSED- 2004ExperienceJUNE 2021- PRESENTDelivery Driver DoorDash- Delivered food, and items to customers, ensuring timely and professional service.- Used GPS and navigation apps to find efficient routes, often changing the preset route to a quicker path.- Verified order accuracy at pick-up and delivery points.- Managed payments and resolved delivery-relatedissues.- Maintained a high customer satisfaction rating through effective communication and service.- Consistently holding Platinum Rating due to placing importance on customer satisfactionJUNE 2021- DEC 2023Assistant Manager/ Receptionist GF Turfcare- Spring Green- Welcomed clients, managed phone calls and emails.- Coordinated appointments, service schedules, and meetings.- Handled all invoicing, billing, and client records, ensuring privacy and secure filing procedures.- Managed inventory lists and reordering supplies for lawncare, keeping the yard techs stocked withnecessary supplies.Key SkillsCustomer ServiceOffice ManagementTailoring (Self-Taught)Alterations/SeamstressRemote Work ProficiencyTime ManagementCost and Profit BalancingInventory ManagementStaff Training and SupervisionMarketing SupportProblem Solving- Prepared contracts, and service agreements;collecting signatures and implemented new system for more secure filing standards with less loss.- Contributed to marketing efforts, updating social media, paper ads, and signage in key areas.MAY 2019 JUNE 2021Distribution Office Assistant Manager Waltco Inc.- Supported daily administrative tasks and record- keeping.- Recorded and turned in excel files for payroll and route records weekly.- Coordinated the movement of goods for timelydeliveries- Conversed with clients on changes in routing and to reroute when difficulties arose.- Oversaw office staff, provided guidance for efficient operations while manager was on route daily.- Prepared reports on staff, distribution, time off requests, and payroll- Daily email and multiline phone communication with HR and management in Green Bay, WI.MAY 2014 MARCH 2019Kitchen Manager & Wait staff Donovans Reef- Managed customer interactions and resolvedcomplaints- Planned full menu, changing details for holidays- Prepared all menu items, and provided exceptional customer service.- Donovans Reef food and service received multiple accreditations while under my management.- Ensured compliance with health and safety regulations- Scheduled staff planning out which employees fit well in peak and slow times based off their performance records.LeadershipI am a leader in every role I have been in throughout life, I enjoy working and tend to over achieve simply because will not do the bare minimum, always going above and beyond to do the job correctly and well.ReferencesAvailable upon request. |
