| Candidate Information | | Title | Pharmacy technician (part time) | | Target Location | US-FL-Apopka |
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Click here or scroll down to respond to this candidateSummary of QualificationsDedicated and resourceful Certified Project Manager (PMP Certified) and Sr. Business Analyst with proven expertise leading full life cycle development, strategic implementation planning and successful large-scale information systems implementations with aggressive time and budget constraints.Superior record of delivering simultaneous large-scale, mission critical projects on time and under budgetExperienced in multi-facility implementations and system software selection as well as data conversion, migrations and system integration with 3rd party vendorsSeasoned experience in Core Hospital information system (HIS) / Electronic Medical Record (EMR) / Electronic Health Record (EHR), hospital infrastructure, Manages Care, clinician software applications, Revenue Cycle, Resource Management, Clinical Auditing & Compliance, Health Information Exchange (HIE) and Health Insurance Exchange (HIX) workflow and preliminary planning.Excellent ability to translate end user needs and requests into actionable specifications and data flow modelsEnergetic and resourceful problem-solver able to set and meet ambitious goals through effective planning, change management, team leadership and customer communicationDecisive, people-oriented professional capable of building relationships of trust and a strong executive presenceBuilding a trusting and results orientation with stake holders and cross-functional project teamsSeasoned experience in software development and software implementationoElicited requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.oCritically evaluated information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguished user requests from the underlying true needs.oCollaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.o Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirementsoImplemented statistics and process control toolsoMaintained effective compliance and corrective action proceduresoUnderstanding of Total Quality Management (TQM) practices and techniquesAchieved quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing changeoImproved the QA management methodology by implementing new processesoUnderstanding of Total Quality Management (TQM) practices and techniquesExperience with a variety of programming languages and relational databasesProficient using Microsoft products including Windows, MS Office (Outlook, Word, Excel, PowerPoint, Access, Publisher) and Microsoft Project, Project Management tools and SAP.Professional ExperienceUnited Health Group Optum 8/2015 1/2017Sr. IT Project ConsultantManaging projects around systems and data architectureResponsible for multiple projects simultaneously; these will be capital projects involved in updating and consolidating functionality in various systems related to provider demographicsManagement of key projects to ensure successful completionImproving processes to optimize performance and value over timeProviding risk management and issue/problem resolution as requiredPersonal sabbatical Lake Mary, FL 6/2013 5/2015Family Medicalaurora consulting: Express Scripts Lake Mary, FL 11/2012 2/2013Consultant Sr. Project ManagerManaged the activities and people (onshore and offshore resources) associated with the Pharmacy Benefits Management project and the success of that projectWorked with users to identify user needs / expectations, delivering quality systems solutions to business problemsCollaborated with the Business System Analysts/ teams to develop conceptual level requirements in the analysis or solution planning phaseOrlando health system Orlando, FL 5/2011 4/2012PM IS ConsultantFacilitated organizational change within the regulatory department which streamlined hospital policies and procedures processMentored team on solving technical, functional and business issues during the design, development and implementation phases of automated regulatory compliance system utilizing Verge Solutions application to provide user defined compliance outcomesPerformed business requirements analysis, facilitated the procedural and system changes necessary to achieve data integrity and value reporting during project executionKeller Williams Heritage Realty Lake Mary, FL 5/2008 10/2010Real Estate ConsultantNew and existing residential sales and commercial property sales.McKesson Corporation Alpharetta, Georgia 8/2007 4/2008Program/Project ManagerSingle point of accountability for the overall delivery of healthcare solutions to CustomersManaged overall project/program objectives and goals; developing implementation and/or development roadmaps, defining critical paths and developing integration schematic to meet customer needs and goals.Managed customer relationships, managed delivery teams, set and monitored metrics, baselines, and targets, escalate issue resolution appropriately and timely along with executive status reporting.Premier Promotions of Central FL Longwood, Florida 7/2004 7/2007Project ManagerDirected production operations and processes for a promotional products companyMeasured progress by established standards of performanceResolved problems affecting production including schedules, staff, quality, and deliveryManaged accounts payable / receivable, payroll, implementing process improvements to streamline efficiency and productivityMcKesson Corporation Alpharetta, Georgia 7/1986 3/2003Enterprise Project Manager 1986 2003Successfully led multi-million dollar enterprise-wide healthcare implementation projects by maintaining extensive interaction with implementation teams and customers to resolve issues and monitor progress in addition to monitoring the project budget. Headed strategic planning process with the customer to establish the project scope and the full implementation plan addressing the clients initiatives and goals.Successfully led the implementation of a $6.7 million contract in 13 months by effectively managing a team of more than 50 to facilitate on-time, on budget installationEarned reputation among clients and personnel for ability to coordinate major projects as single point of contact; efforts led to requests from repeat customers to provide additional project management services.Played a pivotal role in assisting healthcare entities to construct an enterprise wide clinical delivery and business operations vision and frameworkEstablished a standard implementation plan for utilization across all business units that significantly enhanced consistency of implementation methodology, policies, procedures and quality assuranceRecognized for add-on sales of hardware, software and implementation services after initial contract that increased company revenueInstrumental in the development and implementation of an Enterprise Project Manager Mentoring and Training Guide that provided personnel with a clear reference for completing various tasksSuccessfully completed multiple installation projects up to 36 months in duration while ensuring customer requirements were met and exceededDevelopment Manager, Series HIS (AS/400)Responsible for overseeing the full development cycle of healthcare information systems software by directing a team of up to 30 from conceptual design to general availability.Managed team in the development of standards for development protocols, project scope definition, project planning, resource planning, and project reporting and trackingAchieved maximum resource utilization and productivity level to meet global business unit project objectivesImproved development procedures through various initiatives including a Standard Release Guide that established processes for all aspects of software distribution, loading and problem resolutionDrove continuous improvement within quality standardsWrote and executed test plans to comprehensively examine the software development life cycle.EducationSouthern College Orlando, Florida; Computer Science DegreePMP Certification (#470118) |
