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Supervisor Resume Monroe, NC
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Title Supervisor
Target Location US-NC-Monroe
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Phone Available with paid plan
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ProfileMore than 16 years experience in production and/or sales management. Able to direct complex projects from concept to full, operational product. Goal oriented individual with strong leadership and communication capabilities. Organized, highly motivated and detail-directed problem solver. Proven ability to work in unison with staff, volunteers and board of directors. Has worked with multiple computerized scheduling systems. Experience2ND SHIFT SUPERVISOR, ITEC; MONROE, NC  2023-PRESENT Supervised 18 employees in the construction of electrical power transformers from concept to end product. Conducted daily workflow and inventory checks of all work orders and materials needed on the production floor to ensure on-time delivery. Coordinated with 1st shift supervisors and engineers on any special projects, work orders that required unique SOPs, customer specifications or adjusted delivery date. Conducted interviews with potential candidates on a daily basis and helped with the onboarding process. In the event of an environmental incident, would coordinate, communicate and facilitate the containment, disposal and clean-up of waste material. Monitored and tracked employee tardiness, absenteeism, PTO, approved payroll on a weekly basis and was responsible for employee rewards and reprimands. Communicated any new changes to company policies and procedures as they were implemented. Every day conducted a facility shutdown prior to leaving at the end of the shift 2ND SHIFT SUPERVISOR, PITNEY BOWES; CHARLOTTE, NC  2020-2023 In less than two years, I went from knowing nothing about this industry to having the most productive shift in the facility, utilizing less people than the other two shifts. Supervised between 40 and 65 employees in an 8 hour work shift inside a 300,000 sqft facility. Monitored and tracked, tardiness, absenteeism, PTO, potential COVID cases and validated payroll on a weekly basis. Communicated any new rules or changes to company policies and procedures on a daily basis in the pre-shift huddle. Immediately addressed and resolved any issues amongst and between employees on the shift who had personal issues with fellow co-workers Accountable for all shift employee rewards, event coordinating and reprimands. SHIFT SUPERVISOR, PARKDALE MILLS; MOUNTAIN CITY, TN  2018-2019 Supervised 15 employees in a 12 hour work shift within a 300,000 sqft department of a lean manufacturing facility. Coordinated the daily scheduling, attendance, production efficiency/downtime, and mechanical maintenance of my department Was responsible for the air/waste filtration system for the entire million sqft facility Monitored and tracked, employee tardiness, absenteeism, PTO, and validated payroll on a weekly basis.PROJECT MANAGER, DUNN MANUFACTURING  2011-2018 Improved production efficiency and decreased production waste for the entire company by 3% within the first year. Created a preventative maintenance program, safety procedure and policy manuals for some departments. Met with new and existing clients on a daily basis to assist them with the product needs. Coordinated and conducted special projects by communicating directly with customers, sales reps and production operators from initial concept to final product. Before, during and after production, any modifications made to the product were communicated and documented through me to minimize error and improve customer relations. Constructed manufacturing diagrams, layouts, and documentation for the operator on how to replicate the product. Communicated with the customer production updates, potential downtime, and any changes necessary until a final approval was reached. Responded to customer inquiry calls, quickly assessing the customers needs and issues in order to deliver a prompt, ideal solution from the clients point of view. Personally answered all customers questions about product and service options, price quotes, industry practices, delivery contracts and possible cost/price fluctuations. Participated in daily supervisor team meetings. Assisted sales reps with their custom projects Coordinated and conducted spoken projects by communicating directly with customers, sales reps and operators from initial concept to final products. EducationNorth Carolina State University Raleigh, NC  Textile Technology, 2001 SkillsHighlight your skills that are relevant to the role youre applying for. Production Management and Leadership Project Coordination Administrative, HR Experience and Conflict Management Continuous Improvement / 5S Employee Interviewing, Orientation and Retention Certified in CPR. Performed CPR on an employee who overdosed until emergency responders arrived.Awards At Pitney Bowes, my shift had four out of the five most productive teams in the United States. At Pitney Bowes, I received the 4th highest employee evaluation for supervisor in the United States. At ITEC, I performed CPR on an employee who had lost consciousness until emergency responders arrived.

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