| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Office ManagerStaten Island, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE-Willing to relocate: AnywhereWork ExperienceCustomer Sevice RepresentativeMMC Group /Conduent-EZ Pass-Staten Island, NYJuly 2023 to April 2024 Provides friendly and superior service to account holders and inquiries customers . Assist with account information and payments. Responsibility of Handling sensitive information and storing notations on accounts. Filing disputes and help process orders for e-z pass Help to educate clients and account holders on how to monitor and update account proficiently. Office ManagerMum and Mee LLC-Westchester NYSeptember 2018 to July 2023 Maintains office services by organizing office operations and procedures; Preparing payroll; controlling correspondence; designing filing systems; Reviewing and approving supply requisitions; assigning and monitoring clerical functions. Maintains office staff by recruiting, selecting, orienting, and training employees. Warehouse AssociateAMAZON FULLFILLMENT CENTERS-Staten Island, NYOctober 2020 to August 2022picking and filling orders from stock, packing and shipping orders, Promoted to Delivery DriverActivity Program DirectorPearly's Day Care-Bronx, NYFebruary 2003 to August 2011 Directed and managed staff Using initiatives at improving the staff, while helping to maintain a successful and innovative environment for the children that attended the facility. Provided daily direction to staff in order to ensure the clients of the facility were satisfied with the care and services provided.Key Highlights Ownership of Operational Training requirements with the end-state goal that all staff members became efficient in their positions Facilitated activities that developed clients' physical, emotional, and social growth Collaborate with Management on initiatives to increase funding for the facility Perform tasks of interviewing, hiring, and evaluating staff performance EducationTCI TECHNICAL INSTITUTE2011DiplomaMount Vernon High School - Mount Vernon, NY2005Skills CUSTOMER SERVICE (3 years) RECEPTIONIST (3 years) RETAIL SALES (3 years) PAYROLL (2 years) ACCOUNTS PAYABLE (1 year) BILLING (2 years) CUSTOMER SUPPORT (10+ years) DATA ENTRY (10+ years) EXCEL (5 years) MICROSOFT EXCEL (5 years) MICROSOFT OFFICE (5 years) MS OFFICE (5 years) RETAIL (2 years) RETAIL MARKETING (1 year) SCHEDULING (5 years) Front Desk Office Management Schedule Management Human Resources Writing skills Communication skills Driving English Hospitality English Quality control Customer service Office management Human resources Front desk Clerical experience Payroll Schedule management Interviewing Microsoft Word Materials handling Heavy lifting RF scannerCertifications and LicensesProfessional In Human ResourcesAssessmentsCustomer focus & orientation ProficientJanuary 2022Responding to customer situations with sensitivity Full results: ProficientCall center customer service ProficientSeptember 2022Demonstrating customer service skills in a call center setting Full results: ProficientCustomer service ProficientAugust 2020Identifying and resolving common customer issuesFull results: ProficientAdministrative assistant/receptionist Proficient September 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientWork style: Reliability ProficientApril 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkillsRetail Management, Key Holder, Call Center, Customer Service, Customer Support, Data Entry, Microsoft Excel,Payroll, Receptionist, Billing, Accounts Payable, Scheduling Computer Skills: Microsoft Office, Excel |
