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Title Customer Service Mid Level
Target Location US-FL-Lady Lake
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Seeking mid level positionFruitland Park, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking a long term mid-level position. I love extending my knowledge and strive to provide excellent customer service.Authorized to work in the US for any employerAuthorized to work in the US for any employerWork ExperienceServer/BartenderJeannies ll-Tavares, FLFebruary 2024 to September 2024Greeting & seating customers, taking food & beverage orders on the Clover handheld, serving food & beverage, making adult beverages, cashing out customers on the Clover pos system, opening & closing the restaurant, doing local deliveries, cleaning, answering the phone, taking reservations, customer service, side work etc.Window EstimatorRoMac Building Supply-Leesburg, FLDecember 2022 to February 2024Quoting windows for new construction and remodels, emailing to customers when complete, doing take offs from floor plans & blueprints, searching property appraiser sites for property cards to do job starts for new jobs, processing customer payments through BizTrack, doing ROA's, using daily logs on Excel, scheduling, scanning, filing, collections, answering the phones & customer service, cleaning when slow, doing close out & dropping off deposits, etc.ServerSonny's BBQ-Bushnell, FLJune 2022 to July 2023Greeting & serving guests with hospitality, cleaning, side work, food prep, cashing guest's out, bartending, etc.StockerWalmart-Brooksville, FLApril 2021 to June 2022Stocking merchandise, customer service, setting up & taking down new mods & features, making bales of cardboard, moving pallets of merchandise using a pallet jack, purging & biz picking product, helping online grocery pickup or any other department as needed, etc. Also worked the liquor store & Dairy department.Home Health Care AideHome healthJanuary 2021 to December 2021Providing care as needed depending on the patient. Anywhere from errands to bathing, cooking, cleaning, companionship, pet sitting, laundry, shopping, doc appointments, etc. Medical Records CoordinatorThe Clark Clinic-Bushnell, FLOctober 2020 to April 2021Answering phones, customer service, requesting & sending medical records, getting death certificates signed & sent to vital statistics, retrieving hospital records for follow up visits, emptying the incoming fax inbox & distributing each document to where or whom it goes to, faxing, scanning, etc. Working through ECW E Clinical Works. I also do Critical Care management. Lead Sales Coordinator/Office AdministratorTibbetts Lumber-Crystal River, FLJune 2017 to December 2019Quoting & ordering building material and supplies. Billing, invoicing, receiving, customer service. Scheduling deliveries & pick ups. Cashiering as needed using the Falcon system. Knowledge of window& door take offs on blueprints. Faxing, scanning, emailing, etc. I am also the remote back office for this location which includes but not limited to: payroll, new hires, adjusting time/mis punches, entering new employees into the time clock, approving time cards & time off, daily cash journal, bank deposits, etc. Self EmployedSelf Employed-Inverness, FLOctober 2018 to June 2019Cleaning homes & businesses, doing private in-home care for elderly, children & pets, errands, auto detailing, yardwork, etc,ServerMama's Kuntry Kafe-Inverness, FLDecember 2017 to April 2018Greeting customers, taking orders, serving food and drinks, cleaning, cashiering, customer service, etc. ServerPapa J's-Inverness, FLAugust 2016 to March 2017Greeting & seating customers upon their arrival, customer service, taking food orders & entering them on the Cake POS system, cashiering as needed, taking phone orders, serving food, cleaning, answering phone, etc.Account SpecialistUnited Water Restoration-Ormond Beach, FLOctober 2015 to January 2016ResponsibilitiesThey treat fire, water & mold damage. My job was to contact the insurance adjuster handling the claim to work with them on collecting for the mitigation services provided. However if there is no insurance or the claim is denied, I then worked with the home owner for the balance, also customer service, contacting mortgage companies for checks or signatures, phone operating, following up on accounts, working in efile & smartsheet, scanning and updating files in the shared inner office network, typing up terms of service agreements, communicating with technicians and Ops manager for my area, sending info to customers and getting required signatures, receiving and reviewing all new files, logging and keeping track of all payments received, etc.Administrative AssistantProBuild-Lady Lake, FLJune 2014 to December 2014ResponsibilitiesInventory control, assistant to Office Administrator, daily and weekly reports, printing tags for new lumber as it arrived, retagging lumber if needed, spread sheets, customer service, ordering material, scheduling deliveries, data entry, faxing, scanning and emailing, phone operating, cycle count, communicating with salesman & truss designers, etc.Sales CoordinatorRomac Lumber & Supply-Lady Lake, FLOctober 2012 to April 2014ResponsibilitiesStarted out as a receptionist at the Leesburg location and was transferred to Lady Lake upon my return from maternity leave. At that location I was a Sales Coordinator for 5 Salesman. My responsibilities were, but not limited to, quotes & orders for building material, billing, invoicing, monthly statements, cashiering as needed, reading blue prints to an extent, doing window & door takeoffs, inventory, customer service, answering phone, etc.Certified Nursing AssistantCNA-Lady Lake, FLSeptember 2009 to October 2012ResponsibilitiesTaking Care of rehab & long term care residents, mainly Alzheimer & Dementia during most of that time. Also worked as a Med Tech, Rehab Tech & Activities assistant during my time as a CNA. Skills UsedEducationGEDLake Sumter Community College - Sumterville, FL2003 to 2003Skills Warehouse Associate Forklift Picker Packer Shipping Receiving Order Puller Shipping Customer Service Excel Restoration Industry Experience Water Damage Restoration Food Industry Smartsheet Order Entry Fire Restoration Mold Remediation Alzheimer's Care Dementia Care Home Care Delivery Driver Experience Box Truck Caregiving Administrative Experience Construction Senior Care Residential Cleaning Office Management Detailing Remodeling QuickBooks Supervising Experience Microsoft Office Hospice Care Management Medical Imaging EMR Systems eClinicalWorks Medical Records Medical Office Experience Commercial Cleaning ECW E Clinical Works (1 year) Microsoft Excel Microsoft Word Microsoft Outlook Inventory control English Micros POS Sales Time management POS Care plans Inside sales POS Customer service Cash register Supervising experience Driving Order entry Purchasing Project coordination Front desk Construction Forklift EMR systems Smartsheet Medical records Vital signs Water damage restoration Office management Office experience Basic math Communication skills Cash registerCertifications and LicensesCPR CertificationDriver's LicenseAssessmentsHome health aide skills  ProficientSeptember 2021Providing care to patients in a home settingFull results: ProficientAdministrative assistant/receptionist  Proficient January 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientAttention to detail  ProficientAugust 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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